Upcoming edition: January 28, 2021
CONFIRMED SPEAKERS & WAY SEERS BOARD
Meet the awesome people you can meet at the meetups.
Robert Dowling is the Chief Commercial Officer at Singular, an established iGaming software supplier focusing on bespoke solutions in all verticals, including outstanding Platform, Sportsbook, Casino Games, Live Dealer, and Payment solutions. Singular’s differentiating factor is their tailored approach. They address each requirement, each client in a bespoke, boutique fashion. There is no one-size-fits-all. The modular architecture enables a personalized experience and generates added value for each operator.
Robert has more than 10 years of experience in the iGaming industry. He started his career as a consultant aiming to deliver excellence to customers in gaming and the payment industries. He has driven significant business growth and market share for the companies he has been engaged with. Dowling has a deep understanding of the iGaming industry and knowledge to create cohesion among marketing, sales, product development, and customer service to bring value for the company and build strong relationships with the clients.
George Shamugia, the CEO and co-founder of Singular has an educational background in Computer Science and a deep understanding of the FinTech industry. George has more than 10 years of experience within the iGaming industry with a special focus on Platform development with high scalability demands. Shamugia holds a Master’s degree in Computer Science from the University of East London and has wide experience with Mobile APP developments. He is particularly knowledgeable in building applications for next billion users across Africa and other emerging markets. Although holding a managerial position within the company, he is actively engaged in the development of the company’s technological vision and architecture.
As a seasoned compliance professional within the gambling industry, I have significant experience in managing regulatory negotiations and have developed a network of strong relationships with key individuals both working within various regulatory bodies and the wider industry. Due to the increasing significance of regulatory compliance within the sector, I am skilled at building effective and efficient teams and business controls to balance the cost of compliance against operational needs. Having responsibility for teams managing anti-money laundering, customer due diligence, responsible gambling, regulatory affairs, and product compliance during my career, I am highly knowledgeable across all areas of compliance.
I hold multiple professional qualifications which have been obtained through an internationally accredited body that is recognized as being the leading compliance training organization within the highly regulated financial sector. I have a proven track record in completing license applications across a number of different jurisdictions, including advising businesses around compliant, yet commercially savvy product design and customer journey implementation.
My abilities in this area are underpinned by my long-term experience working in a customer service team for a tier-one operator, which taught me the importance of customer focus and the impact operational decisions can have. Crucially, I have an inherent understanding of the importance of achieving a balance between regulatory obligation and commercial gain, however, as a strong, confident character, I am not afraid of engaging in challenging discussions in order to protect the best interests of the business.
Richard is a Senior Regulatory Affairs and Compliance Manager at Playtech focusing on Playtech’s B2B business. He is part of Playtech’s safer gambling team and works with Product teams to develop innovative products and services that deliver greater protection for consumers. He also works closely with other gambling businesses and gambling support services to raise standards in the industry and make gambling safer. Richard also supports Playtech’s compliance function, utilising his technical expertise to ensure the business meets high standards of compliance in regulated markets. Prior to joining Playtech Richard spent 11 years at the Gambling Commission where he led the Commission’s online gambling team in developing the framework for online gambling regulation in Britain.
Matthias Ciappara is a gamification and player engagement specialist and consultant, focused on bringing new perspectives to bringing new innovative products and experiences in the Igaming industry across various markets and territories. His practice focuses on helping companies improve retention and player value by using Gamification, loyalty, personalisation and other exciting techniques. He can be contacted at [email protected] or on skype at Matthias.ciappara1
Dimitris Panageas is an Attorney at the Supreme Court and the Council of State of Greece and Member of the Athens Bar Association since 1999. He studied law in UK, USA and Greece. He has served as General Counsel, Head of Litigation Department and Secretary of the Board of Directors of ETHNOKARTA S.A., General Counsel of EUROBANK CARDS S.A., External Legal Counsel of PRINOS GROUP OF COMPANIES, General Counsel of CREDIT AID S.A., External Legal Counsel of OLYMPIC PROPERTIES S.A., Group General Counsel and Member of the Board of Directors of OPAP S.A., OPAP International LTD and OPAP Services S.A., Vice President of the EL Sports (European Football Pool), Member of the Executive Committee and Vice Chairman of the Regulatory and Legal Working Group of the European State Lotteries and TOTO Association, Lead Counsel of the Hellenic Republic Delegation in the Council of the European Union (Working Group on Establishment and Services), External Legal Counsel of DAMCO ENERGY S.A., Group General Counsel of CLUB HOTEL CASINO LOUTRAKI S.A., Member of the Regulatory and Legal Working Group of the European Casino Association, Member of the Auditing Committee of OPAP S.A. in the HELLENIC GAMING COMMISSION (HGC), External Legal Counsel in the HGC, Member of the Delegation of the HGC in the European Commission Expert Group on Gambling Services, Group General Counsel of TEREN MANAGEMENT EUROPE S.A. and External Legal Counsel of BREEND LTD. As of 2017, he serves as Group General Counsel of KAIZEN GAMING LIMITED (STOIXIMAN AND BETANO) GROUP OF COMPANIES.
Tassos Panagiotaros holds the position of Sales Director at Golden Race, the leading Virtual Games provider.
Tassos started his career as a Software Engineer in the Telecoms industry. He soon switched to the Operations and Sales, having held, in the last 20 years, Senior and C-level positions in Public Listed companies, in Gaming, IT and Telecoms sectors, in different countries worldwide.
His academic background includes a BSc in Physics from the University of Patras, Greece, and an MBA from the University of Strathclyde, UK
Domenico Mazzola is Commercial Director of Altenar, a leading sports betting software provider based in Malta. Altenar works collaboratively with licensed operators, combining proven stability with a flexible and personalized service to offer clients the highest quality online sportsbook solutions.
With a strong background in sales strategy and software development combined with rich experience working across international and European markets, Domenico is an expert in developing successful commercial strategies and establishing and maintaining long-term business relationships.
Domenico previously held the position of Head of Sales at iGamingPlatform.com, where he was responsible for developing and executing strategic plans to achieve and maximize sales targets, solidifying the company’s reputation as a leading gaming solutions provider. Prior to this, Domenico worked as Account Manager at World Match Ltd, spearheading the company’s successful long and short-term sales strategies. Domenico’s professional background also includes over eight years of working as a software developer, honing his technical expertise.
A highly recognized industry figure, Domenico’s in-depth experience in both the business and technical side of the gaming industry places him in the unique position of being able to advise clients on all aspects of their gambling operations, taking into account their wider business objectives.
Dr. Raffaela Zillner, LL.M. runs the General Secretariat of the Austrian Association for Betting and Gambling (OVWG). She has been in this leading position for well over 2 years and she’s the first point of contact for all association matters. Raffaela holds a law degree as well as a Master’s degree in Information and Media Law and a doctoral degree in law. Furthermore, Raffaela successfully passed the Vienna (Lawyers) Bar exam. In her professional career, she has worked as an Associate at a Vienna-based law firm with a special focus on gambling and sports betting law.
The Austrian Association for Betting and Gambling (OVWG) is an Austrian special interest group aiming to create awareness of the industry in the minds of opinion-formers and political decision-makers. Through lobbying, the association would like to contribute to achieving greater fairness between the providers in the Austrian market and to illustrating the diversity of the industry. The association concentrates on the online gambling and sports betting sector.
The association was founded in August 2016 and comprises full members and associate members. The members are subject to stringent acceptance criteria, see also values in this respect. Most members are active as sponsors of sports clubs or sports associations. The list of members includes bet-at-home.com, Mr. Green, CashPoint, Lopoca, Interwetten, LeoVegas and Kindred Group.
The Executive Committee is headed by Claus Retschitzegger (bet-at-home.com), the President of the Association. The other members of the Executive Committee are Jan Tjernell as deputy (Mr Green), Michael Wondra (Cashpoint) and Simos Mantzouranos (Lopoca).
Nadiya Attard is Director of Sales at Relax Gaming and has well over 13 years of experience in B2B and B2C, entering the gambling industry via land-based bookmaker Pari Match while juggling studies in programming.
She continued her career at Betfair and later at NetEnt. Nadiya holds a Masters degree in Programming, thus fully understands the commitment of Relax Gaming as a leading supplier of the gambling industry.
IAGA member Jessica Maier has extensive expertise in the space, having joined from German gaming law specialist law firm Melchers where she was partner. In the role, Maier offered risk assessment strategy and regulatory development advice to numerous B2B and B2C clients and assisted in various licensing proceedings.
Legal and Compliance Manager of the Play’n GO Group, Sissel Weitzhandler, has since 2011 been in the gambling industry. She is a compliance specialist, managing multiple groups of companies that have successfully secured and maintained gaming licences in multiple European and non-European jurisdictions. Sissel has vast experience managing technical, legal and regulatory compliance teams and an in depth understanding in operator and supplier opportunities and challenges. She is dedicated to growing businesses by accessing new and emerging markets, while promoting a culture of compliance across organisations with a focus on the remote gaming industry. Passionate about international law, business and relations, and holds a post grad in War Studies from Kings College London and an undergraduate in International Relations from London’s University of Westminster. Sissel has been in various forums and specialist groups including EU Commission round-table workshops.
Bahar Alaeddini is a Partner at Harris Hagan and specialises in all aspects of online and land-based gambling law. She advises major B2C and B2B operators, start-up operators, investors and financial institutions. Bahar advises clients on licence applications, investor due diligence, compliance issues, Gambling Commission requirements and investigations, voluntary settlements and Panel reviews.
She is a member of the International Association of Gaming Advisors and Global Gaming Women.
Dr. Joerg Hofmann is a Past President of the International Masters of Gaming Law (“IMGL”) and group leader of the Gaming & Betting Law Practice Group of Melchers Law Firm. He has been practicing gaming law since the mid-90s and Melchers’ legal advice is highly valued by global market leaders in all sectors of the gaming industry. A highly recognized expert in the field, Joerg has been consistently ranked as a leading individual and expert in gaming law by prestigious legal directories including Chambers Global and Best Lawyers for many years.
Morten Ronde has 20 years of experience from working in the gambling industry.
His background is in gambling regulation. He started his career in the Danish State Lottery and worked later 12 years as legal counsel for the Danish Gambling Authority. During his time as a regulator, he drafted the Danish online gambling reform that allowed for open licensing of betting and online casino operators in Denmark. The Danish gambling model is still considered one of the best gambling regimes in the world and has inspired many countries to adopt similar regulations.
Morten received the ”European Regulator of the Year Award” in 2010 from the International Masters of Gaming Law.
Since 2012 Morten has been working in the private sector of the gambling industry and has been advising clients in all sectors of the industry on regulatory affairs issues.
Morten acts as CEO of the Danish Online Gambling Association (DOGA), a trade association for online gambling operators in Denmark and as Director of Education and Association Development of the International Masters of Gaming (IMGL), the pre-eminent global gambling law network.
Pieter Remmers is a veteran in the area of responsible gaming, consultancy and training of gambling industry professionals. He has been involved in projects with the gambling industry since 1989. Pieter started his career as the director of an outpatient clinic for addiction problems, Jellinek, in the early 80’s.
His company Assissa Consultancy Europe works/worked on responsible gaming policies and programs in a number of countries i.e. Netherlands, South Africa, Germany, Switzerland, Luxemburg, Belgium, Italy, Spain, Malaysia, Singapore, Canada, Malta, Sweden and others. He is also a very experiences trainer, over years of training and a registered MI (Motivational Interviewing) trainer. Besides Pieter is a consultant worldwide for as well as the gambling and betting industry land based and online, casinos, slot machine halls and lotteries and for regulators or other governmental bodies.
He works/worked with companies like: IGT/GTech/Lottomatica (USA, Italy), Holland Casino (The Netherlands), Unibet (UK , Malta), Sun International (South Africa), Svenska Spel (Sweden), Gauselmann/Merkur (Germany), Betsson (Sweden, Malta), Fair Play Casinos (The Netherlands), Staatsloterij (The Netherlands), Lotto NL (The Netherlands), Casino 2000 (Luxembourg), SNAI (Italy), Betfair (UK), Novomatic (Austria), Industry Branche organizations like AWI (Germany), VAN (The Netherlands), European Casino Association (Belgium) and many more.
He also works/worked for governments and regulators in a number of countries for example: Singapore, The Netherlands, Sweden, South Africa. Currently he is involved in projects dealing with the problem of match fixing and AML.
He is a member of the Executive Committee and serves as Secretary General of the European Association for the Study of Gambling (EASG).
Furthermore he is a shareholder and board member of HANDS (Human Assistance Network for Daily Support, telephone counseling services).
In 2003 he was the initiator of G4 (Global Gambling Guidance Group). G4 deals with an International Accreditation System on responsible gaming for the gambling, betting and lottery industry land based and online. Since 2004 Pieter is the Chair of the Board of G4.
Since 2009 he is a member of the Responsible Gaming Committee of IMGL (International Masters of Gaming Law).
He is also a member of the Spielerschutzkommission (Responsible Gaming Commission) of the Gauselmann /Merkur Group, Germany, a member of the Advisory Council of the AWI in Germany and until 2015 he was a member of the International Advisory Panel of the Ministry of Health in Singapore. Since 2019 he is also a member of the Responsible Gambling Committee of AGEM (Association of Gaming Equipment Manufacturers.
Pieter is a very regular speaker at many conference all over the world and freelance correspondent for a number of gambling industry magazines.
Gustaf Hoffstedt is the Secretary-General of BOS, the Swedish Trade Association for Online Gambling since January 2015. Among the association’s members are all major operators and suppliers that operate with a license inside the European Union, but outside of Sweden. Prior to joining BOS, Gustaf served as a Member of the Swedish Parliament for the Moderate party, and as vice mayor and chairman of the Social board in his constituency Gotland before that.
Gustaf has fought for the abolition of the Swedish gambling monopoly and the implementation of a licensing system for more than a decade. He is pleased to see that things currently appear to be moving in the right direction.
Gustaf resides in Uppsala with his wife Caroline, who serves as vice mayor in the municipality for the Social Democratic party – the traditional rival of Gustaf’s own party. In their leisure time, they enjoy hiking in the mountains of northern Scandinavia.
Andrius Gabnys is an attorney-at-law and a managing partner at Gabnys Law Firm, a legal boutique based in Vilnius, Lithuania, and Tallinn, Estonia. The Firm specializes in entertainment (gambling, media, arts) and technology (IT, cybersecurity) legal aspects. Andrius Gabnys has been working in the online gambling sector for over 10 years and focuses on the multijurisdictional licensing, IP and related matters. He has extensive experience dealing with the gambling authorities in Europe, CIS countries, Africa and South America.
11 February 2021
- Regulation Outlook on 2021 in Europe (focus on the most recent updates)
- Do-s and don’ts for emerging markets (focus on Ukraine, Kazakhstan Uzbekistan, Georgia)
- Regulator’s decision and politics
- RG: What to learn from the past and jump into the future instantly
- Land-based gambling industry damage report
- The synergy between land-based and online operations - Sponsored by Play'n GO
- (Multichannel convergence, omni-channel, availability on mobile)
- The positive effects of the gambling industry
- Will eSports and Virtual Sports reign on the industry in 2021
- Self-exclusion at its early stage in the Baltics
- Game design in 2021, introducing the responsible game design - Sponsored by Play'n GO
The final version of the discussions will be announced in mid-January.
INDUSTRY ECHOES ABOUT THE MEETUPS
Here is what the industry is saying about the Virtual Quarterly Meetups.
"It's great to see European Gaming Media and Events challenging the 'new normal' of gaming conferences. I'm delighted to be part of this journey as a member of the advisory board."
"This is a great initiative. I look forward to participating in this project together with the other members of the advisory board."
"Regular exchanges of experts not only strengthen the industry's networking, but also support the goal of keeping gambling safe, fun and responsible. I am therefore very pleased to support the project as a member of the Advisory Board."
"European Gaming is the organization where I feel at home. It will be interesting to say the least to be involved as a member of the advisory board."
"European Gaming has developed into the obvious choice for anyone in search of knowledge and insight regarding the gambling industry. I look forward to not merely observe its future development, but take part of it."
"I have come to know Zoltan as a self-made man who has learned to understand the gambling industry within a relatively short period of time and created a position for himself and his activities. The boutique format conferences that Zoltan set up a couple of years ago definitely created a 'must attend' event for all of us that want to stay informed."
"During the journey through a regulatory landscape that is constantly changing, regular updates are essential. The quarterly meetups series is both a safety belt and a navigation system. Delighted to be one of the navigators."