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Compliance Updates

Enteractive Breakfast Briefing: The responsible approach to customer engagement within the iGaming industry

George Miller

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Enteractive Breakfast Briefing: The responsible approach to customer engagement within the iGaming industry
Reading Time: 2 minutes

 

Marketing in the aftermath of GDPR and being ahead of the game for ePrivacy Regulation

 

Malta, Wednesday 5th September 2018: Leading provider of retention solutions, Enteractive, is holding a Breakfast Briefing later this month, which will explore the most effective and safest ways for iGaming operators to engage with their customers following the enforcement of GDPR.

Taking place on Wednesday 12th September at the Palace Hotel in Malta, Enteractive CEO Mikael Hansson will chair the discussion, with Think Privacy legal expert Alexander Hanff and FAST TRACK Co- Founder Simon Lidzén joining the panel.

The guest speakers will examine the immediate fallout following GDPR’s requirement for valid consent when companies contact their customer base, which in some markets has resulted in an 80% loss of a marketing database. Both industry professionals will highlight alternative legal options to consider when sending and handling marketing material.

In addition, the panel will also be looking into how operators should be preparing themselves for the upcoming EU ePrivacy Regulation (ePR), which will impact those who engage in electronic direct marketing and is likely to be enforced in 2019.

Enteractive CEO Mikael Hansson said: “There’s no doubt that GDPR has had a major impact on the iGaming industry, and with further regulatory changes in the pipeline, the way in which operators communicate with their customers will become increasingly scrutinised.

“Obtaining valid consent can be difficult to obtain and brings a number of risks to operators, including the severe loss of a marketing database.

“Our latest Breakfast Briefing aims to examine the current climate and highlight the safest and most effective ways for companies to talk to their customers, ensuring they are compliant with the new rules and avoid hefty fines.”

The Enteractive Breakfast Briefing will take place on Wednesday 12th September at The Palace Hotel Sliema, Malta, 8.30am.

If you are interested in attending the event, please email Carla Formosa at marketing@enteractive.se

 

 

About Enteractive
Enteractive is a leading provider of player retention solutions for the iGaming industry. Co-founded in 2008 by CEO Mikael Hansson, the company’s Player Reactivation Services help operators return churned players back to action, while its Player Support Offering makes sure active players stay on board. Enteractive received its Responsible Gaming accreditation from the Global Gaming Guidance Group and is committed to supporting and augmenting the responsible gaming policies of its operator clients. This includes promoting the awareness of problem gambling, as well as improving prevention, intervention, and treatment. Their clients within betting and gaming include leading names such as Kindred, Betsson Group and Gaming Innovation Group. For more information on our, please contact Andrew Foster at andrew.foster@enteractive.se

 

About Think Privacy
Think Privacy AB is a consultancy and solutions provider for organisations seeking to embrace privacy and data protection. Our skills and expertise span legal, technical and political sectors with a track record in change management, lobbying, development, advisory roles, legal and compliance – making us the perfect match for any organisation looking for help on privacy and data protection matters.

 

About FAST TRACK
Three partners with 40+ years in i -gaming came together to build FAST TRACK. It was founded on the basic principle – To simplify everything required to set up your own online casino. The FAST TRACK team tears down all legal, operational & technology barriers, delivering a one stop shop for anyone starting an online casino. They deliver a turnkey solution with full managed services & technology that gets their clients quick to the market with an industry leading product.

 

George Miller started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Compliance Updates

Gambling Operators Gets Opportunity to Register Online Casinos in Belarus

Niji Narayan

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Gambling Operators Gets Opportunity to Register Online Casinos in Belarus
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Belarus has given permission to gambling operators for legally registering an online casino, if appropriate license has been obtained. Legislation currently does not prohibit Belarusians from online gambling on overseas websites. Belarusians also have access to newsletters and information about online casinos.

According to Marina Nevinkaya, the head of gambling department at Belarus’ Ministry of Taxes and Duties, when the transition period ends, restrictions will appear in this field.

“Publishing gambling content aimed at promotion and organising unlicensed online gaming will be illegal beginning with 1 April 2021. Two years after the entry into force of the basic provisions of the decree number 305, access to the websites containing such information, will be limited,” the representative of the Ministry said.

The gambling market of Belarus remains stable. According to the recent data, 106 companies hold gambling business, 94 license holders actually operate. There are 391 gambling establishments in Belarus, including 27 casinos, 176 gaming machine halls and 188 betting offices.

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Compliance Updates

Psyonix Disables Loot Boxes of Rocket League in the Netherlands and Belgium

Niji Narayan

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Psyonix Disables Loot Boxes of Rocket League in the Netherlands and Belgium
Image Source: rocketleague.com
Reading Time: 1 minute

 

Psyonix, an American video game developer based in San Diego, has disabled loot boxes in its arena soccer racing game Rocket League for players in the Netherlands and Belgium due to government regulations.

The Dutch Games of Chance authority, or Kansspelautoriteit, has investigated several popular games containing loot boxes in 2018 and considered many of these to be illegal. The titles investigated include PUBG, CSGO, FIFA 18, Dota 2, and Rocket League.

When random loot box content is tradable, there is almost always a certain monetary value associated with that content. This is why these countries consider paid loot boxes with random content gambling.

Aside from Rocket League and PlayerUnknown’s Battlegrounds, loot boxes were also disabled in Counter-Strike: Global Offensive and Dota 2 within the same regions in 2018.

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Compliance Updates

UKGC Publishes New Business Plan

Niji Narayan

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UKGC Publishes New Business Plan
Image Source: complianceweek.com
Reading Time: 1 minute

 

The UK Gambling Commission (UKGC) has published its new business plan for 2019–2020. The plan focuses on protecting consumers, raising standards and improving regulatory measures, among other things.

The UKGC said that its five strategic priorities continue to be: protecting the interests of consumers and preventing gambling harm to consumers and the public. The priorities also include raising standards in the gambling market and optimising turns to good causes from lotteries. Furthermore, improving the way it regulates is one of the pillars of the business plan.

Neil McArthur, chief executive of the Gambling Commission, said: “This business plan highlights the projects and milestones we will complete during 2019–2020 as we move into the second year of our Strategy 2018–2021. Our overriding objective is to make gambling fairer and safer for consumers, in what is a constantly developing market. I am proud of the progress we have made with our ambitious strategy. But I am also clear that there is much more to do.”

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