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Compliance Updates

Mass. Council urges to include safeguards in sports gambling legislation

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Mass. Council urges to include safeguards in sports gambling legislation
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The Massachusetts Council on Compulsive Gambling (Mass. Council) strongly urges Governor Charlie Baker and the Mass. State Legislature to include safeguards in any sports gambling legislation against the potential negative consequences that may result.

The Mass. Council’s Executive Director Marlene Warner states, “Massachusetts is known as a leader in the field of responsible gambling and problem gambling services due to the number of safeguards that were implemented when casino gambling was passed. The Mass. Council would recommend that, similar to the 2011 Expanded Gaming Bill, any proposed sports gambling legislation include items that increase protective factors for players and minimize the potential harms. Gambling is not a risk-free activity and we have a state that loves to gamble; these recommended measures would go a long way to make sure that people can keep their gambling fun and entertaining. And, for those for whom gambling is a problem, we would like to provide a solid safety net to get them back to health.”

The safeguards recommended include:

Dedicated funds to provide for responsible gambling and problem gambling programs across the Commonwealth
Designated regulator, such as the Mass. Gaming Commission, so that they can further implement current responsible gambling and research initiatives to encompass sports betting
Required employee training for all brick-and-mortar and online staff of both host and vendor companies
Opportunities for voluntary self-exclusion and limit setting on time, losses, money in account
Baseline research prior to sports betting going live, ongoing research on gambling behavior, required evaluation of all responsible gambling programs, and requirement that all player data be anonymized and turned over to the regulator for future research
Required signage and promotion of Helpline number and online chat and text services
In-person and online interventions for loved ones and employers to implement
Minimum age of 21 to register and play

The Council reminds people that if they, or someone they know, may have a gambling addiction, they can call our 24-hour helpline at 800-426-1234 or chat with us on our website www.masscompulsivegambling.org. We understand the problem and we can help.

 

About the Massachusetts Council on Compulsive Gambling:

The Massachusetts Council on Compulsive Gambling offers programs to prevent problem gambling, connect the public with treatment and intervention services and support those in recovery. Among the services it provides is a 24-hour problem gambling support helpline, programs in schools, recovery services, and numerous other programs across the Commonwealth. The Mass. Council does not take a position in favor or against legalized gambling. Call 800-426-1234 with questions or concerns about your gambling.

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Compliance Updates

GoldenRace is now certified in the Netherlands

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GoldenRace is now certified in the Netherlands
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GoldenRace, global provider of award-winning Virtual Sports and betting solutions, has recently obtained a certification for its highly acclaimed Virtual Sports and Games in the Dutch market.

GoldenRace successfully navigated the stringent regulatory landscape of the Netherlands, and now will be providing its impressive betting products into the Online Dutch market, which will be an important advancement in our operational expansion.

The Netherlands betting scene is on the cusp of a substantial growth phase and with GoldenRace’s latest certification, we introduce to the Dutch market a range of highly popular games tailored to desktop and mobile, in both scheduled and on-demand modes.

Among the offer, players will enjoy our most-played Virtual Football line-up – including Football Single, Leagues, World Cup and Euro Champions-, adrenaline-pumping 3×3 Basketball and MMA and top-notch races as Horse Racing, Greyhound Racing and Grand Prix Indianapolis 60. Last but not least, our Number Games, such as Spin2Win. All ready to captivate Dutch players.

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PAGCor Welcomes Lawyer Wilma Eisma as New President and Chief Operating Officer

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The Philippine Amusement and Gaming Corporation (PAGCor) today welcomed its new President and Chief Operating Officer, lawyer Wilma Eisma, who took her oath of office before Executive Secretary Lucas Bersamin in Malacanang this morning.

“We are happy to welcome Atty. Wilma Eisma as PAGCor’s new President and Chief Operating Officer,” PAGCor Chairman Alejandro Tengco said. “We know she will be a great asset and her vast experience in both the government and private sectors will surely be put to good use here.”

Tengco said he witnessed Eisma’s oath-taking in Malacanang this morning. She then immediately joined her first PAGCor board meeting in the afternoon as the agency’s first ever woman President and Chief Operating Officer.

A lawyer by profession, Eisma earned her law degree from the Ateneo de Manila University and was a member of the Board of Directors of the Development Bank of the Philippines before joining the state gaming firm.

Prior to that, she also served as the first woman Administrator and Chairman of the Subic Bay Metropolitan Authority (SBMA).

Her private sector stints include leadership roles in PMFTC Incorporated, the Philippine affiliate of Philip Morris International.

She also held key positions at the Department of Trade and Industry where she worked at the Office of the Secretary and in the Office of the Majority Leader in the House of Representatives, among others.

Eisma succeeded Atty Juanito Sanosa Jr who resigned as PAGCor President and Chief Operating Officer last January.

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Compliance Updates

MGA: Update to the Incident Reporting Requirements

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MGA: Update to the Incident Reporting Requirements
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The Malta Gaming Authority would like to inform its licensees of updates made to the Incident Report mechanism available through the Licensee Portal The information hereunder outlines relevant guidance and procedures for the submission of an Incident Report through the updated reporting instrument entitled the ‘Technical – Information Security Incident’.

As mandated by Articles 37(2)(c) and (d) of the Gaming Authorisations and Compliance Directive (Directive 3 of 2018), “Licensees shall notify the Authority forthwith, and in any case no later than three (3) working days after, the following:

(c) Any breach of the licensee’s information security that adversely affects the confidentiality of information relating to players;

(d) Any breach of the licensee’s information security that precludes players from accessing their accounts for a period exceeding twelve (12) hours.”

In this regard, Licensees are obliged to submit an Incident Report in order to notify the Authority of the circumstances relating to an information security breach that meet the above specified criteria. Additionally, Licensees are advised to remain mindful of any further obligations emanating from the General Data Protection Regulation (EU/2016/679) and any relevant legislation.

The Technical – Information Security Incident option will be accessible through the “New/Change” dropdown menu via the Portal. Upon selection, users will be directed to the applicable sections of the ‘Technical – Information Security Incident’ where all compulsory fields and any relevant documentation must be submitted to the Authority.

Upon submission, the Incident Report shall undergo review by the Authority. Any missing information that may be identified by the Authority, shall be requested accordingly from the Licensee. It is imperative that any pending clarifications are addressed in a timely manner.

If no further clarifications are deemed necessary by the Authority, the Incident Report will be closed off accordingly, and any relevant documentation will be securely filed for record-keeping purposes.

Any Incident Reports left in ‘Draft’ form (i.e. opened but not effectively submitted) for a period of ninety (90) days shall be automatically discarded.

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