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Compliance Updates

Sportradar’s German Data Production Unit Receives re-certification for ISO 9001:2015 from TÜV Thuringia

George Miller

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Sportradar’s German Data Production Unit Receives re-certification for ISO 9001:2015 from TÜV Thuringia
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Sportradar, the global leader in analyzing and leveraging the power of sports data, announced that its German data production unit has received re-certification for the International Organization for Standardization (ISO) norm 9001:2015 from TÜV Thuringia.

 

To meet this new standard, an organization is required to display more rigorous commitments to modern guidelines in terms of:

  • Quality orientation and efficiency
  • Well-evolved process management
  • Proper distribution of responsibilities
  • Operational risk management
  • Knowledge management
  • Modern documentation approaches

The unit has been ISO-certified, without interruption, since January 2014 across Production, Support and Security Services. The latest audit proved that the Quality Management System (QMS) of Sportradar’s German production unit that delivers Pre-Match Odds Service, Live Services and Statistics data matches the ISO norm 9001:2015.

It signifies Sportradar’s dedicated approach to integrity across its services, with quality management applied to everything from recruitment to live coverage of a sporting match. This includes detailed processes and ongoing training to ensure setting of fixtures and gathering of data, for example, is as precise as possible. These are important measures as quality continues to be a major factor in today’s markets with customers requiring fast, efficient and accurate data.

“This certification reinforces Sportradar’s never-ending commitment to the highest standards of quality and customer service, which no other company in sports data or betting possesses,” said Mark Mittasch, Sportradar’s Managing Director, Operations. “It also signals our resilience and the value we place on constantly evolving and ensuring that the processes we implement benefit everyone we work with, whether it’s our customers or within Sportradar.”

With increasing demand for transparency across business sectors, building trust and providing excellent customer support are cornerstones for successful modern-day business partnerships. At the same time, in a fast-paced world, customers are more reliant than ever on partners that can deliver in a timely and accurate manner. Each of these components is paramount when interfacing with a data company specifically.

“We fully understand the impact that our products and services have on our customers and the larger sports betting ecosystem, and that is the driving force behind our unwavering commitment to matching or exceeding the highest level of standards,” added Mr. Mittasch. “As the ISO continues to raise the bar on its norms, we will be in lock-step, as we are meticulous in the way we approach every aspect of our business.”

 

About TÜV Thuringia:

TÜV Thuringia is an international service company with headquarters in Erfurt. The company has evolved from a testing organization founded in 1990 to a customer-and service-oriented service provider with nationwide locations and distributors in many countries.

About ISO:

ISO is the world’s largest developer of voluntary International Standards, headquartered in Geneva. International Standards give state of the art specifications for products, services and good practice, helping to make industry more efficient and effective. Developed through global consensus, they help to break down barriers to international trade.

George Miller started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Compliance Updates

MGA Cancels the Gaming Licence of Wish Me Luck Ltd

Niji Narayan

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MGA Cancels the Gaming Licence of Wish Me Luck Ltd
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The Malta Gaming Authority has cancelled the gaming licence of Wish Me Luck Ltd.

Wish Me Luck Ltd has thus been directed to proceed with the cancellation process of the authorisation and to suspend all gaming operations with immediate effect.

The Malta Gaming Authority notifies that any websites operated by Wish Me Luck Ltd or associated with Wish Me Luck Ltd and which make reference to the Authority or the above-quoted licence is not approved to be operational by the Authority.

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Compliance Updates

EGBA Brings Case Against Online Payment Blockings In Norway

George Miller

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EGBA Brings Case Against Online Payment Blockings In Norway
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This week the European Gaming and Betting Association (EGBA), along with Entercash payments processor, brought a case against the Norwegian Ministry of Culture in Oslo District Court over the Norwegian government’s policy of seeking to block online gambling payments.

EGBA believes payment blocking infringes on European Union law and the freedom of payment processors to do business across the European Economic Area (EEA).

Instead of enforcing restrictive payment blocking measures to protect the revenues of the state monopoly and fend off outside competition from EU-licensed operators, EGBA urges the Norwegian government to undertake a more fundamental review of how the country regulates online gambling.

The adoption of a multi-licensing regime – like in the vast majority of EEA countries, including those with existing state-owned monopolies – would improve the functioning of Norway’s online gambling market and bring with it several other benefits.

Online gambling is a consumer-driven market – but monopolies naturally restrict consumer choice. This lack of choice available locally might lead some Norwegian players to search elsewhere and play on gambling websites based outside of Norway – which neither apply Norwegian laws nor pay taxes in Norway.

The introduction of a multi-licensing regime would enable a greater variety of products, brands and competition on the Norwegian market to meet existing consumer demand. This would make the local market more attractive to Norwegian players and encourage more of them to play on websites which are licensed and regulated in Norway – and not on websites based outside it.

This is important because it would ensure more Norwegian players are protected by Norwegian laws when they play online and generate greater tax revenues for the state from local gambling activity.

“In today’s digital age it is virtually impossible to enforce national borders on the internet but that’s what the Norwegian authorities are trying to do by introducing payment blockings for online betting.

Rather than being a tool to benefit consumers, such restrictive measures are aimed at protecting the revenues of the state-owned monopoly by cutting off outside competition from reputable EU-licensed operators.

This is not only in breach of the EU’s internal market principles but out of step with the reality of a consumer-driven betting market, where players will inevitably search around the internet for value and choice in the games they play.

This reality is why we’re seeing national gambling monopolies across Europe slowly being replaced by multi-licensing regimes which facilitate better consumer choice and enable better functioning national markets. Norway is one of only two EEA countries which do not have a licensing regime yet – but it is inevitable they will have to confront this decision sooner or later.

The introduction of a multi-licensing regime would be a win-win: it would encourage more effective channelling which would benefit player protection, more effective local control of gambling activity and increased tax revenue for the Norwegian state.” – Maarten Haijer, Secretary General, EGBA.

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Compliance Updates

UKGC fines Platinum Gaming Ltd £1.6m for social responsibility and money laundering failures

George Miller

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UKGC fines Platinum Gaming Ltd £1.6m for social responsibility and money laundering failures
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AN online gambling operator will pay £1.6m for failing to identify gambling harm and prevent money laundering.

The Gambling Commission launched an investigation following reports that a convicted fraudster had spent £629,420 of stolen money with Platinum Gaming.

During Commission enquiries it was revealed the customer’s deposits were so high and losses so significant Platinum Gaming should have considered refusing or barring service to the customer. Instead the operator continued to allow the customer to gamble.

Investigations also revealed the operator breached anti-money laundering regulations, including a failure to make adequate enquiries about the source of the funds the customer used to gamble.

As part of a settlement with the Commission, Platinum Gaming returned £629,420 to the fraudster’s victims and will pay £990,200 in lieu of a financial penalty. This money will be spent accelerating delivery of the National Strategy to Reduce Gambling Harms.

Richard Watson, Gambling Commission Executive Director, said: “There were weaknesses in Platinum Gaming’s systems and as a consequence, more than half a million pounds of stolen money flowed through the business. This is not acceptable and I would urge all operators to carefully read this case and learn lessons so they don’t make the same mistakes.”

“This is yet another example of us taking firm action against online operators who fail to protect consumers or implement effective safeguards against money laundering. We must see the industry stepping up and providing consumers in Great Britain with the safest and fairest gambling market in the world.  Where we continue to see failings, we will continue to take action.’

Read Public Statement 

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