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Exclusive interview with Tal Zamstein, Group Head of Gaming at Fortuna Group

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My next interviewee is a well know expert in the gambling industry. Tal Zamstein (Group Head of Gaming at Fortuna Group) is going to be among the speakers at the second edition of Prague Gaming Summit (more details here) and I want to thank him for taking his time and doing this interview.

I would also like to thank you for following my interview series and for sharing these information with your colleagues and partners. If you would like to be featured in an upcoming interview, please send me an e-mail to [email protected] and I will happily get back to you!

Mr. Tal, thank you for accepting this interview. I have read in your biography that as a manager team-work, leading your team to achieve great results is very important for you. Will you please shortly speak about you and your career?

Tal: I grew up from the very basic level in this industry, started as a CS agent while studying. This gives me until today the ability to understand the CS agent behind the Phone/Chat/Mail and his/her challenges. As I moved to managed projects I did not forget the focus on the customers, always having in the back of my mind, the experience with faults and errors I had to deal with as a CS agent.

Later moving to manage people was easier. They knew and felt I was coming from the lower level and I always paid attention to the fact I should be part of the team, accept other opinions while giving direction. It is a key for a success to give the people a space for their own creativity while creating the boundaries.

As I moved to roles which required me to manage people in multiple locations the challenge became bigger, and there is no way to convince someone to behave in a certain way while you are absent if the other party does not understand what is the main goal and is not part of the whole journey there. People engagement is a key and we cannot achieve it with orders but with a team set of mind.

The Fortuna Entertainment Group is the largest European betting operator. It operates in several European countries. Please speak about the services, products this company offers.

Tal: Fortuna Entertainment Group is the biggest Central and Eastern Europe operator. In the UK and Germany we can still find bigger operators. We concentrate on our 5 territories and building ourselves as a one stop shop, in terms of betting and gaming in those countries.

Currently we offer Sportsbook and Virtual Games retail and online in Poland and Slovakia, the regulator is restricting gaming at this point. In Czech Republic we launched online gaming a year ago (Technical Games and Live Games licenses) and of course Sportsbook online and retail.

In Romania we are operating currently with 2 brands (Fortuna and Casa Pariurilor) and we have a full gaming, instant games, Sportsbook offer in both retail and online.

In Croatia we own the PSK operation, similar to Romania where we have a very comprehensive retail and online Casino, Lotto, Sportsbook offer in this market.

The company you represent is a leader in setting trends in the betting sector. How could it reach to this level? What is the key of success and which are the values the company considers vital in order to achieve its goals?

Tal: We are leading the market because of a work which was done well in the past. The Fortuna brand was built very strongly, especially with the retail presence in the main three territories (Poland, Czech Rep, and Slovakia) and later with a big first acquisition in Romania.

The Group is always putting in mind to be first out with a new product once allowed in the territory and push forward with innovation within the operations. The leading management of the Group changed the emphasis into online and Mobile offers a while ago, showing the trends to the territories.

With the last acquisition of Hattrick Group (Casa Pariurilor in Romania and PSK in Croatia) the Group extended its arms in the region and took another step to get this vision into those two brands.

You have a vast experience in the gambling industry. Please tell our readers your opinion about the Czech market regulations and the present situation of this market.

Tal: The Czech Market is a very non-mature gaming regulated market. It is not unique for this territory to restrict a lot in the very beginning, we can remind ourselves about Slots not being allowed in Italy and Spain i.e. For now, there are many restrictions regarding products (Live Dealer offer is restricted), amounts are very tight (max bet and max win) and the government took it very slowly to protect the customers.

I assume that like the other territories did in the past, the Czech regulator will understand that the operators are not the bad guys and there is a space to offer everything in a proper way. This will take time, too.

The Market has a space for more operators and I think that we will see more brands go live this year. It is a process of several years and I think we will have the Czech market structured like the mature regulated markets as Italy, Spain, and UK etc.

Finally I would like to ask you to share with us the future plans of the company and your expectations regarding the future of the Fortuna Entertainment Group.

Tal: We do expect a lot from the Group, as you know, our major shares holder is currently buying back all the Fortuna stocks. The plan is to finish the migration of the new brands, put everything on one advanced platform with the most innovative technology and continue to expand territory wisely.

There are still regulated countries in this region we are not operating in and I assume it will be changed at some point.

To meet Tal in person, make sure you register and attend Prague Gaming Summit 2018, held on the 29th of March at Andel’s by Vienna House Prague.

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Conferences in Europe

European Gaming Congress surpasses all expectations and achieves supreme goal

Zoltan Tundik

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Good morning Hipthers!

Digital events have been key for the industry this year and we’ve made it a priority to not only keep things going with our hybrid conferences but to also make sure that we’re able to adapt and offer the latest in technology to make sure that the format never gets old.

Last week’s Congress and PICANTE MARKETING Summit smashed all our expectations, and we want to thank each and every one of you for taking part to make it truly brilliant!

With more than 500 registrants and more than 3,000 viewers over the festival via our streams, it was truly an honor to have close to 100 brilliant speakers draw up a virtual chair and offer some of the industry’s best insights on Europe.

We also saw plenty of firsts at the Congress, with our new Altenar-sponsored interactive panel discussions topping out at more than 400 viewers at both sessions – and based on your feedback, we’ll definitely be doing more to bring the audience into the panel conversations at our upcoming events.

Our (newly launched) virtual networking platform also had the chance to make its trial appearance, and we’ll be doing plenty of work to develop it in the coming months to ensure we can start making more connections for our community during the coming winter!

Of course, these events could never happen without our fantastic sponsors, and special thanks goes to Altenar (Registration Sponsor) and Golden Race (Gold Sponsors), as well as Trustly, SoftSwiss, BetGames.TV and Nordic Gambling.

Looking ahead, we’re already planning our live calendar for Q1 2021 – with our Prague Gaming Summit 2021 and MARE BALTICUM going ahead on-location as planned, as well as plenty of virtual appearances for those who can’t make it!

Here is a small break-down of the hybrid events we are planning for 2021:

Prague Gaming Summit – 30 March – (Registrations are open)
MARE BALTICUM Gaming Summit and BSG Awards – 13 May (Riga)
CEEGC Budapest – End of September
European Gaming Congress – beginning of November

You can subscribe to our communications on this link to be updated with all it’s happening at Hipther!

Make sure to also register for our upcoming free webinar: What is Hipther and what are our plans for 2021?

Until then, stay tuned for plenty more awesome news soon enough, and enjoy your October!

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Conferences in Europe

BetGames.TV sponsors the Baltic and Scandinavian Gaming Report Panel at European Gaming Congress 2020 VE (Hipther Festival)

Zoltan Tundik

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Award-winning live dealer betting games supplier joins the sponsors’ list at Hipther Festival.

 

There is just one day left until European Gaming Congress 2020 kicks off (between 6-7 October). The event is part of Hipther Festival, which kicks off today with PICANTE MARKETING Summit.

The organizing team is honored to announce the support of BetGames.tv as the panel sponsor of the “GAMING REPORT: BALTICS AND SCANDINAVIA” panel discussion.

The panel discussion is scheduled for the 7th of October between 14:50 – 15:50 CEST (Central European Summer Time) and will be joined by:

  • Morten Ronde (CEO at Danish Online Gambling Association and Managing Partner at Nordic Gambling)
  • Gustaf Hoffstedt (Secretary-General at the Swedish Trade Association for Online Gambling)
  • Dainis Niedra (Chief Operating Officer at Enlabs)
  • Richard Hogg (Director, Online Betting and Gaming at TV)

The panel is moderated by Andrius Gabnys (Attorney At Law – Gabnys Law Firm) and will focus on Lithuania, Latvia, Estonia, Denmark, and Sweden.

The registration is free and you REGISTER HERE NOW!

BetGames.TV  is a unique, innovative , and pioneering live dealer betting game supplier. The company offers fixed odds betting products combined with popular lotteries and table games to industry’s leading operators and platforms. Demo: http://demo.betgames.tv

European Gaming Congress aims to become Europe’s largest gaming compliance gathering which during the two days of discussions will cover all compliance-related updates from the EU/EEA and Balkans region.

You can find more details about the Agenda here or you can register here!

The speaker lineup at the European Gaming Congress is well-known for its colorfulness that includes the presence of regulators, industry experts, and industry representatives.

Even from its launch in 2018 in Ljubljana, the conference has topped all boutique-style conferences and has continued to offer an even bigger platform in 2019 when it was held in Milan.

 

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Conferences in Europe

European Gaming Congress announces virtual speaker line-up

George Miller

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European Gaming Congress announces virtual speaker line-up
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Europe’s largest gaming compliance meeting of the year assembles industry heavyweights

European Gaming, Central and Eastern Europe’s leading betting and gaming media platform, has announced its finalised list of speakers and sponsors for this year’s European Gaming Congress.

With the virtual edition of the European Gaming Congress 2020 taking place between Tuesday 6th and Wednesday 7th October, a total of 75 speakers have been assembled for Europe’s largest gaming compliance meeting of the year.

The two-day speaking track will be joined by representatives from the Maltese, French and Austrian regulators, including Dr. Yanica Sant (Head of International Affairs and Policy at the Malta Gaming Authority), as well as Martin Lycka (Director of Regulatory Affairs at GVC Holdings), Malcom Bruce (Founder and Senior Partner at Gambling Integrity), and Maris Catania (Head of Responsible Gaming and Research at Kindred Group).

This will be the first virtual gaming event to offer audience members the chance to interact with discussions. Audiences will be able to add to the agenda and join the conversation – in effect making it a moderated roundtable format.

Offering 30 key panels covering the latest in regulation and compliance across the EU and EEA, as well as industry innovation and outlook for 2021, European Gaming has also integrated the newly launched WireUp networking platform to provide an upgraded networking toolkit for participants.

Zoltan Tuendik, Head of Business at European Gaming Media and Events added:

“Digital events have been key for the industry this year and we’ve made it a priority to not only keep things going with our hybrid conferences, but to also make sure that we’re able to adapt and offer the latest in technology to make sure that the format never gets old.

“The European Gaming Congress is going to offer plenty of firsts for virtual industry events, including interactive panel discussions and an exclusive, newly launched networking platform that offers a far simpler UX and more longevity than anything we’ve seen before.”

Additional industry speakers are also set to include Altenar, Betano Stoiximan, Fantasy Sports Interactive, Nsoft, Focus Gaming News, Vixio, EGT interactive, Rombet and Habanero, with the event’s non-European contingent represented by Evan Davis (SeventySix Capital Sports Advisory) and Ron Segev (Segev LLP).

As well as headline sponsorship from Altenar, Golden Race, BtoBet, Trustly, Nordic Gambling, SoftSwiss, European Gaming has also appointed Square in the Air as the event’s Strategic Partner.

The Congress’s WireUp networking platform has been launched as a bespoke tool for the event – with attendees able to network in advance, as well being able to make use of the networking platform following the event to revisit new contacts.

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