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Betsson Group Certified as Safe and Fair Operator

Zoltan Tundik

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Betsson Group certified as a Safe and Fair operator by eCOGRA
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Betsson Group was recently certified as a Safe and Fair operator – one of the highest accreditations on an international scale regarding online gambling operations, with a strong focus on responsible gaming. The certification was carried out by eCOGRA – an independent testing agency.

For this seal, Betsson Group had to undergo a rigorous audit process covering the nine key areas of eCOGRA’s generally accepted practices (eGAP).

Jesper Svensson, CEO for Betsson Operations said “We are really proud of this accreditation as it enables us to further demonstrate to our 685,000+ customers and stakeholders that we are truly committed in providing a fair, responsible and fun gaming experience with access to 24/7 support. The seal acknowledges all the hard work done by the different teams to get us to where we are today and we will continue this important work.”

As a Safe and Fair seal holder, Betsson is committed to further promote responsible gambling by having the proper controls, prevent underage gambling and adhering to advertising and marketing regulations. It also certifies that Betsson has strict measures that prevent and report any fraudulent customer activity, including money laundering. As a certified company, Betsson also passed the meticulous tests that ensure the safeguarding of customers’ data, privacy, and funds. The audit process also looked at and assessed Betsson’s products to ensure that the company operates in a fair manner and in accordance to the published game rules.

eCOGRA Chief Executive Officer, Shaun McCallaghan said, “Our onsite review covering elements of corporate governance, legal compliance, financial controls, systems controls and operational controls revealed an exceptionally high regard for player protection and a noteworthy commitment to compliance. We are extremely proud to have an organisation of Betsson’s calibre and reputation displaying our Safe and Fair seal on their site.”

About Betsson Group

With 17 brands, including Betsafe.com, Betsson.com, NordicBet.com and CasinoEuro, offering Sportsbook, Casino and other games, Betsson Group is one of the world’s largest gaming groups, at the heart of entertainment for over five decades. The company’s vision is to provide the best customer experience in the industry – listening to, and learning from, its customers, and then exceeding their expectations. Betsson Group is wholly owned by Betsson AB – listed on Nasdaq Stockholm Large Cap.

For more information about Betsson Group, please visit www.betssongroup.com

About eCogra

eCOGRA acts as a regulatory audit partner to 100+ multi-jurisdictional operators, software providers and other relevant service providers in the online gambling industry. The independent testing laboratory is staffed by a team of professional auditors, information security experts, test engineers and responsible gambling specialists. It is the only online gambling testing laboratory authorised to offer operators and service providers accredited ISO/IEC 27001 certifications for ISMS and Alternative Dispute Resolution (ADR) services. The company is an approved testing laboratory with several online gambling jurisdictions.

For more information about eCOGRA’s testing and certification services, please visit www.ecogra.org

Industry News

Frankie’s on board with Sporting Index

George Miller

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Frankie's on board with Sporting Index
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World’s top jockey joins leading bookmaker to offer unique insight for the 2020 Flat racing season

Sporting Index has made the landmark signing of world-class jockey Frankie Dettori, widely regarded as one of the greatest riders of all time, as a brand ambassador.

The deal will see Dettori carry the Sporting Index logo on his breeches and collar, offer exclusive thoughts on his rides at sportingindex.com and support with social media posts and daily previews during the season’s major meetings, such as Royal Ascot.

The Italian’s unrivalled achievements in the Flat racing sphere consist of 19 British Classics, including two Derby wins at Epsom, and an astonishing 251 Group 1 victories worldwide. He currently holds the LONGINES World’s Best Jockey Award and has done so for three of the last five years.

Sporting Index, who launched a fixed odds offering in 2019 to run alongside its well-established spread betting service, also currently sponsor leading National Hunt jockey Barry Geraghty, who celebrated a vintage Cheltenham Festival with five wins in March.

Simon Trim, CEO at Sporting Index, said: “Frankie is the face of Flat racing, if not horse racing as a whole, so it’s hugely exciting to have him as a Sporting Index brand ambassador.

“He is often riding the most talked about horses of the season, like Enable and Stradivarius, and we’re delighted to be able to bring racing fans closer to that with his regular blog.

“Even though he has cost us plenty of money over the years, no-one has done more to promote the sport of horse racing and we couldn’t be happier to have him on board.”

Frankie Dettori, said: “I’m over the moon to be joining Sporting Index ahead of the new Flat season. There are some top-quality horses that I can’t wait to get on this year, and I look forward to telling readers all about them.

“I saw over the winter that Barry Geraghty had plenty of success with Sporting Index on his breeches, so hopefully it’s the same for me too!”

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Industry News

Playtech “Takes Full Responsibility” and Apologises for PTES Failings

Niji Narayan

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Playtech “Takes Full Responsibility” and Apologises for PTES Failings
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Playtech has issued an apology for the failings of its PT Entertainment Services (PTES) subsidiary.

The case saw a customer sign up for an account in December 2016, ultimately spending £4.5m (€5.0m/$5.5m) on PTES’ Winner and Titanbet brands – losing £119,395 between 1 to 5 April 2017 alone – before committing suicide.

The UK Gambling Commission’s investigation uncovered widespread failings in the business’ social responsibility and anti-money laundering processes that resulted in no action being taken over the individual’s excessive gambling.

“We take full responsibility for these regulatory breaches. As a technology specialist, Playtech focuses on harnessing its capabilities in data-driven intelligence to place consumer protection at the centre of every stage of the player experience from game design to real-time engagement and messaging,” More Weizer, Chief Executive of Playtech, said.

“In recent years, we have invested significantly to seek to ensure that these types of breaches do not happen again, including addressing the specific issues raised by the Commission,” More Weizer added.

Playtech’s board extended its “deepest sympathies” to the victim’s family. Its interim chair, Claire Milne, will be contacting the family to apologise personally for the B2C subsidiary’s failings.

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Industry News

Bojoko Special Report assess the impact of Covid-19

George Miller

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Bojoko Special Report assess the impact of Covid-19
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Online casino comparison site has created a report that looks at what the pandemic means for the industry and how it can move forwards on a positive footing

Bojoko.com has created a special report analysing the impact of the Covid-19 pandemic on the online casino sector.

The online casino comparison site has used Google Trends data to see how consumers have reacted to the global sports blackout and what this means for online casino operators.

Some of the headline numbers show:

  • Sports betting search terms have declined from February to April. In particular, searches for “Best Betting Sites” and “Sports Betting UK” fell 41% and 33% respectively.
  • Online casino search terms have increased in volume over the three-month period, with “Best Casino Sites” enjoying a 78% increase in volume between February and April.
  • “New Online Casino” search volume recorded a 31% increase over the three months but made the biggest jump between March and April with its score increasing 50% MoM.
  • There were spikes in sports betting search terms on April 4 when the Virtual Grand National took place and casino search terms on Valentine’s Day.

The report also includes expert analysis and comment from a range of contributors, including operators, game developers and responsible gambling experts.

Joonas KarhuChief Business Officer at Bojoko, said: “We have created this report as a record of this unprecedented time in the history of the online gambling industry.

“But we also want it to act as a blueprint for how the sector can come out the other side on a positive footing and ensure it is business as usual as soon as possible.

“I’d like to thank those that have provided their opinion and insight and hope that the Bojoko Special Report provides understanding and value to all industry stakeholders.”

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