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NatWest Introduces 48-Hour Delay Gambling Block Feature on Debit Cards

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NatWest Introduces 48-Hour Delay Gambling Block Feature on Debit Cards
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National Westminster Bank (NatWest) has introduced a 48-hour delay gambling block feature on debit cards. The feature is effective for both physical and virtual debit cards and is NatWest’s newest initiative to tackle gambling harms.

During lockdown, NatWest saw a decline in gambling transactions. As restrictions have eased, gambling-related spend amongst NatWest customer has started to increase rapidly. Overall gambling-related spending is around 32% higher in September 2020 than in 2019.

The friction that has been built in to enhance the block means that customers will now have to wait 48 hours before they can make gambling-related payments, during which time any attempted transactions will be automatically declined.

“The introduction of a gambling block for debit card customers will help us to equip gamblers experiencing harm across the UK with more tools to support their recovery. At NatWest, our partnership with GamCare is hugely important. Excessive gambling and financial hardship go hand in hand, and over the last year we have offered an increasing amount of help to those customers who need it most through our trained specialists and by donating branch space for treatment therapy to reduce barriers to access. I look forward to developing this work further and offering greater access to services through our work with GamCare,” David Lindberg, CEO of Retail Banking at NatWest, said.

“The ability to block gambling transactions through your bank card or app is an important tool for those struggling with their gambling, and is ideally used together with other practical tools such as self-exclusion, blocking software, and specialist support around the issue. A recent report from the University of Bristol Personal Finance Research Centre has highlighted that ‘positive friction’ such as a cooling off period is important for the success of blocks, as this prevents them being turned off in the event of urges to gamble. GamCare is pleased to see NatWest take this positive step to support their customers and we hope more of the financial sector follows suit,” Anna Hemmings, CEO of GamCare, said.

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Belgium gambling survey: Legality vs. Illegality

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In a recent study commissioned by the Belgium Gambling Commission and conducted by Ipsos, 1,000 young individuals aged between 18 and 30 were surveyed. The findings shed light on intriguing aspects of how the youth perceive and participate in gambling activities.

 

Legality vs. Illegality

The research indicates that legal gambling sites are considerably more recognised among the youth. A 93% of respondents claim they can identify at least one legal gambling site by its name. In contrast, only 44% admit they can name an illegal site.

However, an interesting twist emerges when considering the top 10 most recognised gaming sites: 6 belong to legal providers, while 4 are illegal. This suggests that even if young people are aware of legal platforms, illegal ones still manage to capture their attention.

Moreover, using the example of one of the most regulated and established gambling markets — the UK — the popularity of unregulated casinos remains high, according to a study by Govan Thompson from Spelcasino.

 

Gambling: Who’s Playing and How Often?

Over half of the participants (53%) have gambled at least once in the past three years. Notably, men seem to be more active in this arena, with 65% having gambled compared to 41% of women.

Most of these players (62%) indulge in gambling no more than once a month. However, a small yet significant 13% admit to daily gambling habits.

 

Choosing the Gaming Platform

An overwhelming majority of players (90%) prefer legal gaming sites. Yet, 33% confess to having played on illegal platforms. Interestingly, 36% of respondents admit they don’t discern a difference between legal and illegal sites.

 

The Influence of Advertising

The advertising of gambling remains a contentious issue. 42% of those surveyed advocate for a complete ban on gambling advertisements, and a quarter acknowledge the influence of such advertising on their gaming behaviour. Amongst active players, this figure rises sharply to 70%.

In conclusion, the Ipsos study offers a profound understanding of the youth’s relationship with gambling. These insights could pave the way for further discussions on the regulation of gambling and its advertising in this domain.

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Push Gaming seals Netherlands deal with JOI Gaming’s JACKS brand

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Push Gaming seals Netherlands deal with JOI Gaming’s JACKS brand
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B2B gaming supplier Push Gaming has furthered its market share in the Netherlands thanks to a partnership agreement with JOI Gaming brand JACKS.NL.

Push’s most popular slots such as recent hit Razor Returns along with Big Bamboo and Jammin’ Jars are now live on Jacks.nl and will also see upcoming releases Fish ‘n’ Nudge and Boss Bear make their debut with Dutch players.

JOI Gaming is part of the JVH Gaming & Entertainment Group, a leading presence in the Dutch market, and as such offers Push Gaming unrivalled exposure for its portfolio of content in the thriving market.

The agreement is one of several in the Q4 pipeline for the studio, along with a roadmap of slot releases to add to its growing diverse selection of player-focused content.

Fiona Hickey, Director of New Business and Markets at Push Gaming, said: “JOI Gaming’s JACKS.NL is a fantastic, award-winning brand for us to go live with being one of the biggest and best in the country.  It’s a further sign of our continued growth in the Netherlands, a key territory for us, which is mirroring our strategy in regulated markets globally.

“These are exciting times for Push Gaming, armed with a growing catalogue of incredible slots we’re partnering with tier-one operators in more markets than ever. 2023 is set to finish with a flourish.”

Sjoerd Kranz, Head of Gaming and Retention at JOI Gaming, said: “We proudly unveil Push Gaming’s remarkable game portfolio to our players at JACKS.NL. As an award-winning brand and industry leader, we view this as a monumental addition to our gaming portfolio. We firmly believe that these renowned titles will elevate us to new heights, perfectly aligning with our company’s visionary strategy.”

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Compliance Updates

AOJND, President Odeta Nestor – Clarifications Regarding Information Appeared in the Media

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AOJND, President Odeta Nestor - Clarifications Regarding Information Appeared in the Media
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BUCHAREST – Odeta Nestor, President of the Association of Remote Gambling Operators (AOJND), has provided insights into the current state of the remote gambling sector in Romania.

Asociatia Operatorilor de Jocuri de Noroc la Distanta (AOJND) represents the principal licensed remote gambling operators in Romania. “AOJND maintains ongoing dialogue with authorities to find the most optimal legislative and regulatory solutions, catering to the interests of gamblers, the industry, and the Romanian economy at large,” asserted Odeta. “In this role, our activities align with other trade associations in various industries operating legally in Romania, whether in banking, telecommunications, or HORECA.”

Regarding the draft law currently under discussion in the Chamber of Deputies, initiated by Deputy Alfred Simonis, Odeta clarified, “We have not taken any stance as it contains no provisions regarding the activities of remote gambling operators.”

Since the establishment of the National Gambling Office (ONJN) in 2013, priority has been accorded to eradicating unfair competition from unlicensed and unauthorized operators. “In our view, the black market is now at its lowest since the revolution, as there are legal controls and regulations in place,” emphasized Odeta.

Odeta added that in Romania, only local operators or those from the European Union or the European Economic Area can hold operating licenses. “Their activities are strictly monitored by the National Gambling Office, which has direct access to game servers through a dedicated platform. Moreover, operators maintain mirror and backup servers on Romanian territory, complying with existing legal provisions.”

She emphasized that all systems undergo audits by independent bodies licensed by the Romanian state, ensuring that transactions are correctly recorded and all safety and responsible gambling standards are met. “Currently, remote gambling adheres to the highest standards of transparency and integrity, with a 100% tax collection rate.”

Odeta praised the progress made in the regulatory landscape of online gambling since 2013, with Romania now being cited as a benchmark for best practices in the sector, having 30 licensed operators for remote gambling.

She pledged the association’s full cooperation to the Romanian Government to thwart the advent of illegal offshore operators and to improve public perception of the sector. “We also agree more needs to be done to protect players and to promote gambling as a form of entertainment, not a get-rich-quick scheme.”

Odeta also highlighted the industry’s initiatives in responsible gambling, preventing abusive gaming, and addiction, with AI systems and strict measures against underage access. “Remote gambling operators report all suspicious transactions to the relevant authorities and maintain a continuous collaboration with law enforcement agencies.”

In conclusion, Odeta assured authorities of the remote gambling operators’ willingness to collaborate in regulating the domain and enhancing its public perception.

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