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EPIC team-up with mobile health app RecoverMe

George Miller

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EPIC team-up with mobile health app RecoverMe
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EPIC Risk Management has teamed-up with RecoverMe, a brand-new mobile health app that empowers individuals to manage a gambling addiction from their pocket.

The collaboration will see the RecoverMe app being used as part of selected EPIC Risk Management’s educational programmes to support individuals who may be at risk or already suffering from a gambling addiction.

RecoverMe has been developed by three junior doctors in consultation with psychologists, psychiatrists and those suffering from gambling addiction.

Dr Minal Jain, co-founder of RecoverMe: “We are delighted to announce our collaboration with EPIC to combine our efforts to reducing gambling-related harm across the country. Collectively, we can provide education, prevention, and management support within organisations where there is a higher prevalence of problematic gambling. Highlighting the need for all three of these fundamental components going forward.

“EPIC Risk Management was founded in 2013 and since then they have established themselves as experts in the education and prevention space. It is inspiring to see how Paul Buck (EPIC CEO & Founder) and the EPIC team have used their lived experience to make such a positive impact. They have worked with a number of organisations, in a variety of sectors throughout the country to tackle risks associated with a gambling addiction.

“By joining forces, we hope to increase the awareness around this addiction, reduce the stigma associated and offer individuals management tools such as RecoverMe that will be beneficial in their journey of recovery. Having shared the panel with EPIC, at the SBC Digital Summit in Barcelona earlier this year, there was a resounding discussion regarding the incorporation of innovative solutions, so, to be working with EPIC to make this happen is very exciting!”

Speaking about the collaboration, EPIC Risk Management’s Director of Educational Programmes, Patrick Foster said: “RecoverMe share many of EPIC’s values and approaches to reducing gambling-related harm. They share EPIC’s belief of how integral education is to provide a holistic approach to support individuals who may be at risk of developing a gambling addiction, or those who are already experiencing one.

“Furthermore, EPIC recognise and believe that everyone who is struggling with issues with gambling addiction is able to access support and treatment, and RecoverMe allows individuals who may not have a recognised support pathway to immediate, accessible and effective treatment.

“We are looking forward to collaborating with them moving forward in selected programmes”

Latest News

Neccton solution brings ultimate protection to PlayOJO customers

George Miller

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Neccton solution brings ultimate protection to PlayOJO customers
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Popular online casino and bingo site PlayOjo has announced the launch of Safe Mate, a tool based on Neccton’s mentor player protection system to help cement the company’s image as ‘the fair online casino’. The move brings the market-leading problem gambling identification tool to PlayOJO customers in Spain, Sweden and the UK.

PlayOJO – the fair online Casino and Bingo site, powered by SkillOnNet – is now using Safe Mate, which allows customers to track how much money they have deposited, how much money has been wagered and how much time has been spent on the site over the last six months.

The new tool, developed in collaboration with behavioural scientists and psychologists, tracks player data, detects risk patterns, changes in behaviour and flags signs of potential problem gambling. It acts as a Safer Gambling assistant for each player that visits the site and gives them a health score and friendly nod when their habits are changing.

In addition, Safe Mate allows players to compare what they think they have spent with what they have actually spent. And if a player is considered at risk, they are given personal feedback and tailored communications to help prevent problem gambling from occurring.

Dr Michael Auer, director at Neccton, said: “Yet another of Europe’s top casino brands have recognised the value of our software. It gives us great satisfaction to know that players are really being cared for by operators – and that those same operators recognise that a well looked-after player is one that can play for a longer time without developing unhealthy habits.”

Peter Bennett, Head of Brand at PlayOJO, said: “We are delighted to partner with Neccton to offer our players this state-of-the-art new Safer Gambling tool. We pride ourselves on being the fair online Casino and Bingo site and will continue to find new innovative methods and tools to help promote safe play for our customers.”

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Central Europe

ZITRO’S LINK KING IN “AVANT-PREMIÈRE” IN SWITZERLAND IN NEUCHATEL CASINO

George Miller

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ZITRO’S LINK KING IN “AVANT-PREMIÈRE” IN SWITZERLAND IN NEUCHATEL CASINO
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Zitro’s popular Link King arrives at the prestigious Casino Neuchâtel, in Switzerland, being the first time that this product, which has generated a global impact, has arrived in the Central European country.

Thierry Berne, Head of Operations at Casino Neuchâtel, expressed his satisfaction at including Link King in their entertainment offer: “We are delighted to be the very first Casino in Switzerland offering Link King, as we know of the success of this product in other European casinos, and at Casino Neuchâtel we always seek to offer the best to our customers”.

Nadège Teyssedre, Sales Director for EMEA at Zitro, added: “We want to congratulate the Casino de Neuchâtel on its recent reopening. Casino Neuchâtel is a renowned establishment in Switzerland and throughout Europe, and we are extremely pleased and proud to see that Link King is being received with so much enthusiasm by its customers. I would like to thank the entire Casino Neuchâtel team for their trust in Zitro, and we hope this will be the first of many other future installations that will allow us to bring more of our incredible games to Swiss players.”

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Industry News

FDJ Reports 5.2% Rise in Revenue in Q1 2021

Niji Narayan

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FDJ Reports 5.2% Rise in Revenue in Q1 2021
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French gaming giant La Française des Jeux (FDJ) has reported a year-on-year rise in revenue and stakes during its first quarter, despite continuing restrictions on retail activity related to the novel coronavirus (Covid-19) pandemic.

Total revenue for the three months to March 31 amounted €537.6m, up 5.2% from €511.2m in the same period last year. Gross gaming revenue was up by 5.1% year-on-year to €525.9m, while revenue from other activities jumped 10.7% from €10.6m to €11.8m.

FDJ said the rise in revenue was driven by an increase in stakes, with players spending a total of €4.6bn, up 11.8% from €4.11bn in Q1 of last year, despite the operator facing longer restrictions related to the pandemic than the same period in 2020.

However, despite the limitations, player spending was up across all areas of the group, most notably in sports betting, where stakes hiked 46.1% to €1.1bn, helped by the return of the traditional sports calendar after disruption in the latter part of Q1 2020.

Lottery remained FDJ’s main source of income with stakes here rising 3.8% to €3.46bn, or 10.0% when excluding the Amigo game, which is offered in bars. FDJ said the closure of bars and other Covid-19 measures had a significant impact on Amigo, with stakes down 50%.

Draw-based game stakes were up 2.6% year-on-year to €1.3bn, while instant games stakes also increase 4.6% to €2.1bn

In terms of where customers were gambling, land-based operations remained the most popular source, with stakes here rising 5.7% to €4.0bn, despite the restrictions. Digital stakes jumped 64.7% to €1.4bn as more players turned to online during the quarter.

Players won a total of €3.20bn gambling with FDJ during the quarter, up 13.7% from €2.81bn in the same period last year. This left €1.40bn in gross gaming revenue and after paying €915.7m in public levies, revenue stood at €537.6m.

“Despite the enduring impact of the health situation on the environment, the first quarter confirmed the good trends in our business, with stakes exceeding the levels recorded before the crisis,” FDJ chairwoman and chief executive Stéphane Pallez said.

“After reaching almost 10% of our global stakes in 2020, digital stakes continue to grow at a strong rate whereas our network activity is maintained. The events program for lottery and a busy sporting calendar, including Euro 2021 in football, should allow this momentum to continue in the months to come.”

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