Latest News
Optimove Acquires Kumulos to Expand Personalized Mobile Capabilities of Its Multichannel CRM Marketing Platform
Acquisition will empower brands to natively orchestrate personalized mobile, web, and in-app messages
Optimove, the leading CRM Marketing Platform, announced its acquisition of Kumulos, a Dundee, Scotland-based provider of a personalized messaging platform for mobile applications. The acquisition furthers Optimove’s efforts to expand the native messaging capabilities of its Customer Relationship Management (CRM) Marketing platform, which empowers brands to connect with existing customers and deliver personalized multichannel journeys, at scale.
Optimove helps data-rich brands across industries manage large-scale CRM marketing frameworks. By personalizing thousands of campaigns to hundreds of segments, Optimove allows brands to reach their customers with the right message on the right channel. Unlike other technologies that rely on common, rule-based orchestration, Optimove’s AI-driven solutions autonomously determine the next-best-action for each individual customer, eliminating the need for marketers to manually map every customer journey.
With a Customer Data Platform (CDP) at its core, Optimove offers marketing teams direct access to their customer data to build, test, and optimize hundreds of CRM campaigns weekly. The Kumulos acquisition bolsters Optimove’s AI engine, adding native mobile capabilities to allow brands to seamlessly orchestrate multichannel marketing journeys across web, email, and mobile channels.
“Our accelerated growth has been driven by building the most powerful orchestration ‘brain’ in the market on top of our CDP,” said Optimove Founder and CEO, Pini Yakuel. “To support our next stage of growth, we will continue to add expanded capabilities to help marketers reach customers in many different ways. We already do this in email and Kumulos was a natural fit to offer this across mobile marketing as they provide an easy way to build out sophisticated mobile and web campaigns.”
With the Kumulos acquisition, Optimove now empowers marketers to:
Re-engage customers with mobile push notifications that support rich media, templates, and deep linking, which are delivered based on each customer’s usage history.
Create customized in-app messages with on-brand overlays and inbox messages for onboarding experiences, customer-based messaging, and rich in-app communications that provide the ultimate personalized experience to every customer.
Maximize opt-ins and conversions with fully customizable permission overlays and soft prompts as well as personalized rich media web push messages that dynamically adapt to each customer’s on-site behavior.
Trigger higher-accuracy automated messages leveraging geofences and beacon technology combined with realtime behavior, customer attributes, and preferences.
Acquire new mobile app users from websites, emails, social media, digital advertising, out-of-home advertising, and more with award winning deferred deep linking powered by universal smart links and web-to-app banners that intelligently navigate each customer to a unique destination.
“We were already partnered with Optimove and share an open, collaborative culture, so integrating our technology into its UI as a fully native solution was seamless,” said Bob Lawson, co-founder of Kumulos, who will assume the role of Director of Mobile Offering at Optimove. “Kumulos brings a unique blend of mobile messaging and engagement features to enable personalized mobile-first experiences for brands. Customers will be able to build these mobile campaigns and journeys directly from within Optimove from day one.”
Kumulos co-founder Mark Petrie will also join Optimove, serving as the Director of Engineering for Mobile Services.
Today, Optimove’s CRM Marketing platform sends more than 81 billion optimized messages every year, helping brands grow their customer lifetime value by more than 33 percent. The company serves more than 500 brands – including Dollar Shave Club, Entain, BetMGM, Staples, JD Sports, Papa John’s, Pennsylvania Lottery, Family Dollar and others across sports, gaming, retail, telecommunications, and financial services. Kumulos’ customer base deepens Optimove’s penetration in retail and finance and extends its reach into other key verticals such as quick service restaurants (Subway, Pizza Pizza), logistics (CargoLux, UPS), travel and hospitality (Sandals and Beaches, Network Rail) and healthcare (Sanofi, Roche, Ellerca Health).
Over the past six months, Optimove has raised $75 million in funding to accelerate its platform development through M&A and strategic hiring, already increasing its workforce to 340 employees. On the heels of the acquisition, Optimove is set to invest in Scotland locations as an R&D center to complement the development locations currently in Tel Aviv and Ukraine. The team will leverage existing SDKs for all leading operating systems, including iOS, Android, React Native, Flutter, Cordova/Ionic, Unity, and Xamarin to bring differentiated mobile marketing solutions to market.
The Kumulos acquisition closed in March 2022. Optimove plans to continue its product enhancement through additional value-add technology acquisitions this year.
Latest News
Mindway Al and Burendo Forge Strategic Alliance to Enhance Safer Gambling Solutions
Mindway Al, a leader in Al-driven gambling safety solutions, and Burendo, an award-winning technology consultancy specialising in betting and gaming transformation, are pleased to announce a strategic alliance. This partnership aims to leverage Burendo’s industry expertise and Mindway Al’s innovative technology to enhance safer gambling practices across the gaming industry.
As the betting and gaming landscape continues to evolve, driven by changing regulations and customer preferences, the need for proactive and adaptable solutions has never been greater. Mindway Al and Burendo are combining their strengths to address these challenges head-on. Burendo’s pragmatic approach to product delivery will enable the company to refer clients seeking advanced responsible gambling software directly to Mindway Al. Conversely, Mindway Al will recommend Burendo to gaming organisations looking for expert consultancy services to navigate the complexities of building and delivering high-quality gaming products.
Burendo brings a wealth of real-world experience in helping organisations achieve their product goals within the betting and gaming sector. Their Betting and Gaming Transformation service is specifically designed to guide organisations through the dynamic and highly regulated environment, ensuring that their products not only meet market demands but also comply with the latest responsible gambling regulations.
“Our alliance with Mindway Al represents a powerful partnership of technology and expertise. By combining their advanced detection software with our product development, data engineering and consultancy services, we’re providing clients with comprehensive solutions for building responsible and
successful gaming experiences.” said Glenn Crossley, Founder of Burendo.
Mindway Al is recognized for its innovative solutions in detecting and monitoring at-risk gambling behaviour. Their flagship products, GameScanner and Gamalyze, utilise Al and neuroscience to provide early detection and intervention, offering gambling operators the tools needed to enhance player protection effectively.
“At Mindway Al, our mission is to bring advanced technology to the forefront of responsible gambling. This partnership with Burendo allows us to extend our reach, helping more organisations incorporate our innovative solutions into their operations,” said Rasmus Kjaergaard at Mindway Al. “By working together, we can provide comprehensive solutions that address both the technological and operational aspects of safer gambling.”
The collaboration between Mindway Al and Burendo marks a significant step forward in the pursuit of safer gambling practices. Burendo’s hands-on consultancy and agile-focused approach, combined with Mindway Al’s state-of-the-art detection software, will provide gaming operators with the resources they need to deliver safer, compliant, and engaging gaming experiences.
Both companies are committed to fostering a customer-centric mindset, streamlining processes, and ensuring continuous improvement and adaptability in the gaming industry. Through this strategic alliance they aim to empower organisations to thrive in the ever-changing betting and gaming landscape, ultimately creating a safer environment for all players.
Asia
PAGCOR CASINOS SET TO RECEIVE 2000 NEW SLOT MACHINES
PAGCOR Chairman and CEO Alejandro H. Tengco announced today, September 10, that nearly 2,000 units of new and modern slot machines for Casino Filipino gaming venues will be delivered mid-September as part of the agency’s modernization program.
During the opening of the IAG Academy Summit at the Hilton Manila this morning, Mr. Tengco said the delivery of the new machines will level up the game offerings of Casino Filipino branches nationwide in a bid to increase foot traffic and boost overall profitability.
“As we prepare for the planned privatization of PAGCOR casinos, we intend to increase their value by modernizing our gaming facilities and equipment to make them more attractive to potential investors,” the PAGCOR chief said during his keynote address.
The agency has ordered a total of 3,341 new slot machines which are identical to those that are being used in the country’s top integrated resort casinos. The first batch arriving within the week consists of 1,968 units.
The PAGCOR chairman also updated the audience about other ongoing programs of the agency including the projected opening of more integrated resorts in key tourist destinations in the country in the next several years.
The IAG Summit, organized by the B2B print and digital gaming magazine Inside Asian Gaming, is held every September in Manila. It brings together movers and shakers in the Asian gaming industry and features a wide range of speakers from across the region.
Latest News
European Gaming Media and ZettaOnline Forge Strategic Media Partnership
European Gaming Media, the premier information hub for the gaming and gambling industry powered by HIPTHER, is excited to announce a strategic Media Partnership with ZettaOnline, part of Zetta Group Limited UK, a leading fintech service provider to regulated institutions worldwide.
As part of this collaboration, European Gaming Media will provide a platform for ZettaOnline’s communications, sharing their press releases and latest updates with our dedicated audience of over 200,000 monthly readers. ZettaOnline will leverage its platforms to spotlight this exciting partnership online and across social media.
Zoltan Tuendik, Co-Founder and Head of Business at European Gaming’s parent brand HIPTHER, stated about this partnership: ““We are thrilled to embark on this strategic media partnership with ZettaOnline, a leading innovator in fintech services. This collaboration aligns perfectly with our mission to deliver cutting-edge insights and valuable content to our audience. By joining forces with ZettaOnline, we not only enhance our ability to provide top-tier industry information but also foster a deeper connection between gaming and fintech sectors. Together, we look forward to driving meaningful engagement and shaping the future of both industries.”
Milena Tsankarska, Chief Commercial and Marketing Officer at ZettaOnline, added: “Partnering with European Gaming Media is a significant step forward for ZettaOnline as we continue to drive innovation and provide cutting-edge technology solutions to the gaming sector. Our technical expertise in Software Development in the FinTech industry will enhance our market reach and strengthen our brand presence in the gaming industry, ultimately benefiting our clients with the best-in-class services and solutions. We are excited about the opportunities this partnership with European Gaming Media brings, enabling us to foster new relationships and expand our influence in the European gaming market.”
About European Gaming Media:
EuropeanGaming.eu is a top-tier online platform serving as a central hub for information in the gaming and gambling industry. Reaching more than 200,000 readers monthly, it delivers a wealth of content including daily news, press releases, exclusive interviews, and in-depth event coverage.
Focused on the ever-evolving gaming technology sector, EuropeanGaming.eu covers online and land-based gaming, betting, esports, regulatory changes, and tech advancements. Additionally, it hosts industry-specific virtual events, conferences, and provides detailed market reports, making it a one-stop destination for operators, suppliers, and enthusiasts in the European gaming landscape.
About ZettaOnline:
ZettaOnline, part of Zetta Group Limited UK, is a strategic fintech provider delivering a wide range of technology solutions to regulated institutions across regions such as the UK, USA, Germany, Malta, and South Africa. Initially offering reliable web hosting services, ZettaOnline has expanded into a comprehensive IT solutions provider, specializing in Software Development, DevOps, IT Governance, Information Security Consultancy, and Managed IT Solutions.
Through innovation and tailored solutions, ZettaOnline empowers businesses to navigate today’s complex digital environment, ensuring their technology needs are met with expertise and efficiency.
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