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DraftKings and BetBlocker Announce Intercontinental Collaboration in Responsible Gaming to Expand Awareness of, and Access to, Safer Play Technology

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DraftKings and BetBlocker Announce Intercontinental Collaboration in Responsible Gaming to Expand Awareness of, and Access to, Safer Play Technology
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DraftKings Inc. and BetBlocker, a leading responsible gaming and safer play not-for-profit charity, today announced their collaboration to advance awareness of, and access to, BetBlocker’s acclaimed software. In a first for the gaming industry globally, consumers using BetBlocker are able to set restrictions on their gaming activities across all of their devices at no cost to them, and these restrictions will apply across thousands of gaming sites, whether regulated or not, anywhere in the world.

“BetBlocker’s contributions to safer play are commendable and DraftKings is pleased to team up with this enterprising and disruptive not-for-profit that is advancing responsible gaming in a comprehensive and consumer friendly way,” said Chrissy Thurmond, Senior Director of Responsible Gaming, DraftKings. “We share BetBlocker’s vision that technology and innovation are critical to promoting safer play, and we extend a warm welcome to BetBlocker as they build their footprint in North America, following widespread success across the pond.”

Developed in the U.K., BetBlocker is the first and only no-cost tool that enables individuals to set restrictions on their play on all of their personal devices. BetBlocker is free and encompasses the thousands of gaming sites that exist, including unlicensed operators, across all regions. BetBlocker technology allows users to download the software anonymously without having any of their personal data stored. Consumers are empowered to use BetBlocker to manage how long or in what capacity they choose to play, including choosing a range of restriction lengths (1-5 days, 1-3 weeks, 1-6 months, 1-5 years) or using the calendar blocking functionality (e.g. blocking Saturdays, Sundays every week).

“BetBlocker is thrilled to have the support of sports betting and gaming industry giant, DraftKings, to extend our software outside of the U.K. and Europe, to players in the United State and Canada,” said Pedro Romero, Chief of Safer Gambling Partnerships, BetBlocker. “We’ve been impressed with DraftKings’ leadership in responsible gaming and we are grateful for their collaboration and financial support as we look to expand awareness of safer play technology. We encourage other operators to follow DraftKings’ example of going above and beyond what is required region by region, to ensure all players have the knowledge and tools to bet responsibly.”

Through the DraftKings S.E.R.V.E.S. corporate social responsibility program, standing for Service, Equity, Responsible Gaming, Vitality, Entrepreneurship, and Sports, DraftKings’ responsible gaming focus is to foster safer play through technology, staff training, education and resources for consumers, collaboration with not-for-profits like BetBlocker and other external stakeholders, and through the support of evidence-based research. DraftKings incorporates responsible gaming into its brand and marketing strategy, working to educate customers across a broad range of consumer touchpoints including its digital social media channels and retail sportsbooks. Additionally, DraftKings is proud to be the first U.S. gaming operator to offer financial support to all of the U.S. state councils and affiliates of the National Council on Problem Gambling through its State Council Funding Program.

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MiFinity enable N1 Interactive’s payment expansion

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MiFinity, the secure iGaming eWallet, today announced a new partnership with online casino operator N1 Interactive Limited. The MiFinity eWallet will now be available as a payment method for customers in some of N1 Interactive’s European markets across 37 brands.

As one of the most popular casino brands on the market, N1 Interactive offers a wide range of payment methods for players in different regions. MiFinity will be working with N1 Interactive to help increase conversions by providing players with their preferred payment method via the MiFinity eWallet.

Paul Kavanagh, CEO at MiFinity, said: “We have considerable experience in N1 Interactive’s key European markets, providing customers with localised payment methods via our eWallet. With over 40 integrated payment methods, we can significantly reduce the risk of a player abandoning the cashier across all N1 Interactive’s live brands.”

N1 Interactive added: “We’ve onboarded MiFinity because they offer a wide range of local payment methods in our target markets, as well as having an in-depth understanding of these markets. With their support, we can provide better service to our players and streamline the payment journey, increasing conversions and removing transaction barriers.”

With the MiFinity iFrame, brands like Casino Universe, Slot Hunter Casino and N1 Casino can provide players with the option to use their MiFinity eWallet within the cashier experience. Once players have signed up for a MiFinity eWallet, they can choose their preferred local payment method to transfer funds. Then, players simply select the MiFinity option directly in the cashier for deposits and withdrawals when playing online.

Paul Kavanagh said: “Removing unnecessary steps in the payment journey, such as navigating to a 3rd party payment page, positively impacts conversion rates. Similarly, providing players with localised payment methods, multiple currencies, and multilingual options reduces the risk of cart abandonment. Our iFrame does all this within the brand’s cashier, providing a seamless customer experience.”

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ACMA Blocks Illegal Offshore Gambling and Affiliate Marketing Websites

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The ACMA has requested that Australian internet service providers (ISPs) block more illegal offshore gambling and affiliate marketing websites.

The sites include Casino Moons, Winnerama, Extra Vegas, Win Paradise, LegitGamblingSites and Gamblers Lab.

The ACMA investigated and found these services to be operating in breach of the Interactive Gambling Act 2001.

Website blocking is one of a range of enforcement options to protect Australians against illegal online gambling. Since the ACMA made its first blocking request in November 2019, 568 illegal gambling and affiliate websites have been blocked.

Over 170 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal offshore gambling rules in 2017.

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Compliance Updates

Entain to Pay £17M Penalty for Online and Retail Failures

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Entain, the global sports betting, gaming and interactive entertainment Group, has confirmed that it has agreed a regulatory settlement with the UK Gambling Commission (UKGC) in respect of alleged historical licensing breaches. The regulatory settlement amounts to £14m in respect of Entain’s digital business and £3m in respect of its retail business.

Entain has entered into the regulatory settlement with the UKGC in order to bring the matter to a close and avoid further costly and protracted legal proceedings. Entain accepts that certain legacy systems and processes supporting the operations of its British business during 2019 and 2020 were not in line with the evolving regulatory expectations of the UKGC in respect to aspects of social responsibility and anti-money laundering (AML) safeguards. However, the Group also notes the UKGC’s statement that it found no evidence whatsoever of criminal spend within Entain’s operations.

The issues raised by the Commission relate to the period between December 2019 and October 2020, which predates the many changes in the area of safer gambling and AML that Entain has introduced. For instance, in 2021 Entain launched its Advanced Responsibility and Care (ARC) programme which, using revolutionary AI technology, operates in real-time and is individually tailored for each customer. The initial trials of ARC in the UK have shown a risk assessment accuracy of over 80%, a 120% uplift in the use of safer gambling tools by those most at risk and a 30% overall reduction in customers increasing their risk levels.

Furthermore, in May of this year, Entain was awarded the Advanced Safer Gambling Standard by GamCare, having evidenced the highest standards of player protection and social responsibility for its online and land-based gambling businesses in Great Britain.

As part of the settlement, Entain has also agreed to appoint a Board sponsor to oversee the implementation of any further improvements identified by the original 2020 compliance assessments and to undertake an independent audit of the relevant policies and procedures at a future date.

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