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GamCare prepares to launch revolutionary Safer Gambling Standard

Zoltan Tundik

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GamCare, the leading provider of information, advice, and support for the prevention and treatment of problem gambling, will be using this year’s ICE London (5-7, February, ExCeL London, UK) as a platform to unveil its Safer Gambling Standard. The new kite mark sets out to recognise gambling operators who meet and go beyond the requirements of gambling industry Codes of Practice and comprises a group of 12 sets of principles for social responsibility across online, land-based and B2C operations.

Expanding on GamCare’s decision to conduct the official launch at the world’s largest gaming technology event, Development Director, Mike Kenward explained: “ICE London is the heart of the industry and THE place where the conversation around consumer protection and customer welfare should be happening. We will be announcing the full rollout of our new standard in the Consumer Protection Zone where operators should be heading in order to focus on protecting their customers and sustaining their business.”

“If operators don’t protect their customers then their customers will go somewhere they are protected,” continued Kenward. “There’s never been a better time for companies to focus on their processes and we’re hoping the industry will embrace the Safer Gambling Standard, not just because it’s the right thing to do from an ethical point of view but it’s also right from a business standpoint too.
“We will have already successfully trialed it with several operators before ICE London, but we want to do an official launch from the Consumer Protection Zone to talk people through the purpose of the standard, why they should get on board with it and what we ultimately believe it will mean to consumers. ICE London is without question the right place to launch this game-changing new standard and we’re looking forward to highlighting the operators who have already seen the positive effect when we present this in February.”

The wide-reaching new accreditation has been designed to review policy and procedures, digital interactions and corporate governance and culture with staff throughout the company, not just the customer facing team members. “For responsible gambling measures to be effective, it is essential that they are integrated into organisational culture and flow throughout the organisation. Our new standard focuses on the totality of an operation, from board members and directors down to the front line,” continued Kenward. The standard is a kite mark which incorporates the experience of our service users, the huge level of collected evidence and industry research across numerous fields as well as GamCare’s many years of experience working across the sector.”

“To support the new standard, we’re emphasising the significance of delivering comprehensive gambling related training to individuals and organisations. We’re looking forward to talking to operators about our training programmes and how any money we generate via the sale of training and the Safer Gambling Standard is used to support our charity and pay back into a cause which is hugely relevant to the industry.”

After starting out as an affiliate in 2009 and developing some recognized review portals, I have moved deeper into journalism and media. My experience has lead me to move into the B2B sector and write about compliance updates and report around the happenings of the online and land based gaming sector.

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Gambling in the USA

PointsBet Partners With Catfish Bend Casino in Iowa

Niji Narayan

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PointsBet Partners With Catfish Bend Casino in Iowa
Photo Source: kbur.com
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PointsBet, the top-tier sportsbook operator, has entered a multi-year partnership with Catfish Bend Casino, one of Iowa’s leading casino, entertainment, and hotel destinations.

The partnership will include the launch of both premium retail and mobile sportsbook operations in Iowa, following proper licensing afforded by the Iowa Racing and Gaming Commission. PointsBet and Catfish Bend Casino will work in tandem to build out a multi-faceted sports entertainment venue centrally located on the Catfish Bend property.

“PointsBet is thrilled to announce this partnership, enabling us to create a first-class sportsbook for Iowa’s sports bettors at one of the best casino resorts in the Midwest. Catfish Bend Casino’s executives – Gary Hoyer and Rob Higgins – are two of the most progressive and forward-thinking operators in the industry. We knew they were the perfect match for PointsBet’s long-term vision of gaming in the U.S. from day one,” Johnny Aitken, PointsBet’s U.S. CEO said.

“We couldn’t imagine a better sportsbook to bring to Catfish Bend Casino and the state of Iowa. The potential legalization of sports betting in Iowa opens an exciting new opportunity for recreational and avid players, and PointsBet’s unmatched dedication to bettors makes them the ideal partner for our brand and go-to-market plan,” Gary Hoyer, CEO of Great River Entertainment said.

 

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Industry News

AMATIC Industries Reports Excellent FER in Madrid, Presents Roulette Grand Jeu

Niji Narayan

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AMATIC Industries Reports Excellent FER in Madrid, Presents Roulette Grand Jeu
Photo Source: amatic.com
Reading Time: 1 minute

 

AMATIC Industries, an integrated supplier of premium gaming products, in collaboration with Comatel, has reported an excellent Fería International del Juego (FER) show in Madrid.

There was plenty to see as Comatel secured a large stand to house the AMATIC solutions. AMATIC Industries presented the latest Roulette Grand Jeu with the stylish, brand new Corona II overhead design that incorporates a large screen that can be viewed from both sides. This is an excellent way to portray the GO FOR GOLD bonus game which has been created especially for the Spanish market. Another highlight at the FER was the introduction of a further bonus game called LET’S PARTY.

Leopold Öller, Director at AMATIC Industries, summed up the response from the FER, stating, “It was a great opportunity to see our valued customers in Spain. Thanks to our unique partnership with Comatel our games have become extremely popular throughout the country. We are always focusing on bringing new innovations to strengthen our position here. We were able to do this in all areas – with our Corona II on the Roulette Grand Jeu, our new Amarox C24 Nero and new games for our Multiliner as well as the focus on our Landscape solution. We were very pleased with the response.”

 

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Asia

Betinvest to present new iFrame product with Asia-specific interface in Macao

George Miller

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Betinvest to present new iFrame product with Asia-specific interface in Macao
Reading Time: 2 minutes

 

Betinvest is going to the very heart of the Asian entertainment industry – Macao – to take part in one of the gaming business’s leading international events. At stand D1229, the company will present its well-established sports betting products as well as its very latest solutions, such as iFrame Sportsbook. The Betinvest team have also announced that visitors will have the opportunity to get a €5,000 certificate which can be used towards the cost of any Betinvest product.

“We are delighted to be returning to G2E Asia this year, both to network and to present our new special offers. We were able to have a discussion with our Asian partners before the exhibition to find out all about the special needs and requirements of betting operators in Asia. We’re well prepared and hope that visitors to our stand will be pleasantly surprised by what we have to offer them,” said Betinvest’s VP of Business Development, Valentyn Kyrylenko.

“We’ll be presenting our new iFrame solution which offers unique opportunities to integrate and manage traditional Sportsbook and/or eSports betting. Our iFrame solution will be an essential tool for operators in any region. As for special features for the Asian market, we’ve made some changes in the backend according to the market’s needs and developed a corresponding frontend. I hope they’ll like it!” Kyrylenko added.

Between 21st and 23rd May 2019 at The Venetian Macao, the Betinvest team will showcase – and provide every visitor with an opportunity to try out for themselves – all of the company’s products and services. The core Betinvest products are Sportsbook and Data Feed, but the company also offers simple yet profitable in-house solutions such as Lottery, Keno and Roulette.

Betinvest will be exhibiting at stand D1229. You can book a meeting with the Betinvest team here.

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