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Separately bookable workshops at ASEAN 2019

George Miller

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Separately bookable workshops at ASEAN 2019
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This year’s ASEAN Gaming Summit will deliver two, very highly-requested workshop sessions, both separately bookable, and not-to-be-missed.

On Tuesday, 19 March, Sudhir Kale, CEO of GamePlan Consultants, will be leading an interactive clinic on “Mapping the Customer Journey”.

“Worldwide, over 90 percent of the business leaders claim to compete primarily on basis of the experience they provide their customers,” says Kale, a former advisor to Sand China Ltd, and a highly regarded expert in customer loyalty, customer experience and marketing.

Suitable for those in roles related to casino marketing, hotel, operations, F&B, HR and anyone wanting to understand the entire customer experience, the Customer Experience Clinic will provide a blueprint for integrated resort operators to optimize their customers’ experience on and off-property – with the aim of maximizing revenue growth and customer loyalty.

On Wednesday, 20 March, delegates will have access to an “Online Marketing Clinic”, covering everything that Asian iGaming operators need to know about bonusing, search, social, and Chinese traffic generation.

Speakers include Christopher Baude, Founder & CEO, Digital Sunshine; Dean Chew, CEO, Ayima; Rickard Vikstrom, Founder, Internet Vikings; Dov Allin, CEO, Marketing Cross Media; and Valentin Alsen, SEO Director & Co-Founder, Dilanti Media.

Both clinics will be complimentary for holders of the “All-Access Pass” – which can be bought from the ASEAN Gaming Summit website, at www.aseangaming.com.

The Clinics can also be bought separately with a stand-alone ticket – for a flat fee of $450 per Clinic.

This year’s ASEAN Gaming Summit 2019 is not to be missed.

Your last chance to grab an early bird ticket for ASEAN Gaming Summit 2019 ends on January 22, 2019. Book now at www.aseangaming.com, or email the team at asean@agbrief.com.

George Miller started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Asia

Mohegan Opens Office in Tomakomai, Japan

Niji Narayan

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Mohegan Opens Office in Tomakomai, Japan
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Mohegan Gaming and Entertainment has opened an office in Tomakomai, Japan. Mohegan plans to use the office both as a home base for its Japanese team and a showroom for Hokkaido residents to learn about IRs.

“At the Tomakomai Office, we plan to install not only the Mohegan company profile but also a book that summarizes Mohegan’s corporate philosophy and CSR and an IR vision book,” Mohegan said.

Mohegan recently revealed the first details of its Hokkaido IR concept, to be named INSPIRE Entertainment Resort Hokkaido and cost between US$3.5 billion and US$4.5 billion to build.

The INSPIRE name follows the theme adopted on Mohegan’s other international developments: INSPIRE Korea, set to be built in Incheon and INSPIRE Athens, a proposed IR concept in Greece.

The Hokkaido IR would include a unique museum celebrating the cultures of both the Mohegan Tribe in Connecticut and the indigenous Ainu people of Japan. To be located in a forested area of Tomakomai, it would also offer various outdoor activities for guests such as horse riding and cross-country skiing.

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Asia

Malaysian Budget Increases Gambling Penalties

Niji Narayan

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Malaysian Budget Increases Gambling Penalties
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Malaysia’s Finance Minister Lim Guan Eng has announced that the punishments for both gamblers and gambling operators will be increased as part of the country’s 2020 budget. The budget has also set out that the number of four-digit lottery draws per year run by the Number Forecast Operators (NFO) will be reduced from 11 to 8.

It has been found that the maximum penalty for those who gamble illegally will be increased 20-fold from RM5000 to RM100,000. In addition to this, where previously there was no minimum sentence for gambling under the Common Gaming Houses Act of 1953, it will be now carrying out a jail term of no less than six months.

The minimum penalty of RM1m replaces the former minimum penalty of RM5000 for illegal gambling operators. Operating illegal gambling previously carried a maximum penalty of RM50,000, however, no maximum penalty is mentioned in the new budget.

The budget did not detail any changes to the upper limit on prison sentences for online gamblers, however, which is also set at six months for players, or for illegal operators, for whom the maximum sentence is three years.

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Analysts Predict Decline in Macau’s Casino Revenue for Q4 2019

Niji Narayan

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Analysts Predict Decline in Macau’s Casino Revenue for Q4 2019
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Analysts have predicted a decline in Macau’s casino revenue for the fourth quarter of 2019. Financial giant Morgan Stanley said that casino gross gaming revenue (GGR) is likely to be down every month of Q4 in Macau.

Analysts Praven Choudhary, Thomas Allen and Gareth Leung said that October GGR would be 6% down year-on-year. November and December would both register a 9% decline year-on-year, ending Q4 on a bad note.

“We expect Q4 revenue growth for both mass and VIP to decelerate compared to the first nine months in Macau. Driven by high [2018] base, lower [tally of] overnight visitors and general economic slowdown,” the analysts said.

The Morgan Stanley analysts also said that they expect third-quarter property EBITDA to be down 1%. “Also weaker than seasonality of an 8% increase quarter-on-quarter,” they said.

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