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Betsoft Brings Content to Belgium in Partnership with Carousel.be

George Miller

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Betsoft Brings Content to Belgium in Partnership with Carousel.be
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In the latest step in an ongoing European expansion, Betsoft Gaming has entered into a strategic content partnership with long-running Belgian casino Carousel.be.

The agreement covers many key titles from Betsoft’s growing portfolio of player favourites and new innovations – in the form of dice slot variants specifically tailored for the Belgian regulated market.

After operating a land-based casino for more than two decades, Carousel.be became an early entrant to online gaming in 2012, and has since become the de facto destination for players of dice slots and dice games in Belgium – two content areas that the operator continues to specialise in.

“With the largest portfolio of dice-based content in its home country, Carousel.be prides itself on offering quality and variety to players, and we are proud to have been chosen to add dice versions of our marquee titles from our Slots3 stable to their offering,” said Francesca Raniolo, Sales Executive for Betsoft Gaming.

The agreement also lays the foundation for the integration of further content over time, something that may support Carousel’s plans to explore new markets in the near future.

“As a big fan of Betsoft’s games, personally, I am thrilled to be able to add their content to our portfolio,” explained Pieter Verhaeghe, Online Operations Manager for Carousel.be.  “I believe our players will share my enthusiasm for the games covered by this agreement, and I also speak for the entire Carousel team when I say that I look forward to a long and productive partnership between our two businesses.”

 

About Betsoft Gaming:

Betsoft Gaming develops innovative casino games for desktop and mobile.  Its portfolio of more than 190 RNG titles reaches players through partnerships with many of the iGaming industry’s leading operators.  Under the SLOTS3TM banner, Betsoft is elevating players’ expectations; these cinematic slots blend rapid, gratifying gameplay with an audio-visual excellence more typical of movies and videogames.

An early entrant to mobile gaming, Betsoft launched the ToGoTM collection in 2012.  More recently, Betsoft revealed the ShiftTM environment, which supports truly cross-platform development at the same time as increasing performance, drastically reducing file size and streamlining integration.

Casino Manager, Betsoft’s comprehensive back-office platform, rolls reporting, management, marketing, promotion, and administration into a single compelling package.

Betsoft has held a Class 4 license with the Malta Gaming Authority since 2014.  The company’s games and RNG are both independently certified in more than 15 different regulated markets, including Italy, Germany, and Romania.

Industry News

GVC Restructures its Customer Care Teams

Niji Narayan

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GVC Restructures its Customer Care Teams
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Ladbrokes Coral operator GVC has announced that it will reorganise its customer care teams in order to prepare for new VIP requirements in Great Britain. The announcement comes after the Betting and Gaming Council (BGC) adopted new rules for VIPs, created by a GVC-led Gambling Commission working group, including limiting the schemes to those aged 25 or older.

Last month, the Gambling Commission then launched a consultation on whether to make these changes part of the Licence Conditions and Codes of Practice (LCCP) for all licensees.

“GVC was the lead operator in the industry working group on what were formally referred to as VIP schemes,” a GVC spokesperson said.

“This work paved the way for the creation of the new code, which introduces significant enhancements to responsible gambling safeguarding measures for high-value customer (HVC) schemes and reduces the number of customers eligible to participate, including a complete restriction for those aged under 25.”

The spokesperson said in order to facilitate these changes, GVC has begun a restructuring of its customer care team.

He added that certain roles were placed at risk of redundancy under the restructuring, but said the operator expects the number of redundancies to be low.

“As a result of the restructure, a number of roles have been identified at risk, though it is hoped and expected that by offering alternate positions within the group, compulsory redundancies will be kept to a minimum.”

VIP schemes have become a controversial element of British operators’ businesses following a number of regulatory failings involving players designated as high-value customers.

The All-Party Parliamentary Group (APPG) on Gambling Related Harm said in its report on industry performance and regulatory change last month that these “highly problematic” loyalty programmes be banned.

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Industry News

Spinmatic Partners with Italian Platform Provider Pixelo

Niji Narayan

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Spinmatic Partners with Italian Platform Provider Pixelo
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Online casino games developer and supplier Spinmatic has partnered with the Italian platform provider Pixelo. Spimatic’s whole suite of video slots will soon be available to all the clients that have integrated the Pixelo platform.

The first operator to benefit from going live with Spinmatic games will be Vincitu, on its main website www.overplus.it, and other sites. Vincitu has its own package of casino games and it is among the most successful ones on the Italian market.

“Spinmatic is one of the main casino game providers on the market and Pixelo is a young but very dynamic and growing company. We are sure that thanks to Spinmatic’s high-performance games the successes will be even greater and our position on the Italian market as a software platform will be increasingly consolidated and appreciated by our customers,” Cristina Ferrario, CCO of Pixelo, said.

“Working with Pixelo for this integration was very easy, and we are very happy that our video slots are going to be part of its suite of games. Italy is a very special market for us, and I am sure this agreement will be very successful,” Gianfranco Arrichiello, Sales Manager at Spinmatic, said.

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Industry News

Gaming Realms Signs New Distribution Deal with Rank Group

Niji Narayan

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Gaming Realms Signs New Distribution Deal with Rank Group
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Gaming Realms has signed a new three-year distribution deal with the Rank Group.

Rank Group casino and bingo brands such as Aspers Casino, Lucky VIP Casino and Kitty Bingo now offer players the entire Slingo Originals portfolio of Gaming Realms, including top performing titles Slingo Monopoly, Slingo Rainbow Riches and Deal or No Deal Slingo.

“We are delighted to announce the continued strengthening of our relationship with Rank through this agreement. We constantly strive to bring new and exciting content to an increased audience and believe that through Rank’s great portfolio of brands we can further enhance the Slingo brand here in the UK,” Michael Buckley, interim CEO and chairman of Gaming Realms, said.

Gaming Realms already provides its Slingo portfolio to Rank’s Mecca brand in the UK, with the new agreement extending their distribution to the Stride Gaming brands acquired by Rank last year.

“We’ve been huge fans of Slingo ever since it hit the UK market, so the opportunity to add ALL the Originals to our game portfolio this year is genuinely exciting, and well worth the wait! We look forward to building on its success and bringing this market-leading content to a wider audience than ever before,” Riaan Slabbert, chief product officer of Rank Digital, said.

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