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Pollard Banknote Limited becomes WLA Platinum Contributor

George Miller

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Pollard Banknote Limited becomes WLA Platinum Contributor
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Pollard Banknote Limited is pleased to announce that it has elevated its World Lottery Association contributor status from Gold to Platinum, an important step in the company’s evolution in continuing to realize its position as one of the lottery world’s pre-eminent business partners.

Pollard Banknote has been a World Lottery Association (WLA) associate member since the organization was founded in 1999, and has participated in the WLA’s contributor program since 2002. Over the past two decades, Pollard Banknote has become a leading advocate for the world lottery community, providing speakers for the many WLA educational events, and actively participating in the World Lottery Summit’s business program and trade show.

“Pollard Banknote is proud to now be a Platinum Contributor to an organization that provides a wealth of support and resources to the lottery industry,” said Doug Pollard, Co-Chief Executive Officer, Pollard Banknote. “Our work with the WLA has definitely helped make our lottery partners around the world more successful.”

For more than 30 years, Pollard Banknote has helped lotteries to maximize player engagement, sales and, ultimately, generate proceeds to support good causes. Working in partnership with more than 60 lotteries worldwide, Pollard Banknote creates and markets high quality instant games while providing strategic marketing and management services for both traditional instant games and the emerging interactive space.

Pollard Banknote also provides services and solutions focused on helping lotteries heighten retail execution success. A proven innovator, Pollard Banknote has established industry-leading expertise with in-store strategies and retail effectiveness. The company’s interactive offerings range from web-based and mobile digital solutions that bridge brick-and-mortar products to full iLottery services.

“We welcome Pollard Banknote as a WLA Platinum Contributor,” said WLA President, Rebecca Hargrove. “Their continued support of the WLA’s mission, values, and vision, distinguishes them as a trusted partner to the global lottery sector. We look forward to serving Pollard Banknote as a WLA Platinum Contributor in the years to come.”

 

About Pollard Banknote:

Pollard Banknote is a leading lottery partner to more than 60 lotteries worldwide, providing high quality instant ticket products, licensed games, Schafer Systems retail merchandising solutions, and a full suite of digital offerings, ranging from game apps to comprehensive player engagement and iLottery solutions, including strategic marketing and management services. The company is a proven innovator and has decades of experience helping lotteries to maximize player engagement, sales, and proceeds for good causes. Pollard Banknote also provides pull-tab tickets, bingo paper, and its Diamond Game and Oasis-branded electronic ticket machines to charitable and other gaming markets in North America. Established in 1907, Pollard Banknote is owned approximately 67.5% by the Pollard family and 32.5% by public shareholders, and is publicly traded on the TSX (PBL). For more information, please visit our website at www.pollardbanknote.com.

 

Source: Pollard Banknote Limited

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Passport Technology Signs Cash Casino Calgary and Cash Casino Red Deer and Introduces New POSpod® Self-Service Kiosks

George Miller

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Passport Technology Signs Cash Casino Calgary and Cash Casino Red Deer and Introduces New POSpod® Self-Service Kiosks
Reading Time: 2 minutes

 

Passport Technology, the leading provider of casino cash access services internationally, now provides cash and cashless services to over fifty percent of Alberta casinos with the launch of ACM OwlTM solutions at Cash Casino Calgary and Cash Casino Red Deer. Passport Technology’s self-service platform delivers maximum cash to the casino floor, operational efficiencies to the casino and numerous social responsibility features, it also provides social distancing measures within COVID-19 planning criteria through self-service kiosk technology.

Passport Technology’s CashValet PCI-DSS Level 1, P2PE-certified solution, and cloud-based application facilitates immediate and maximum approval amounts and supports real-time reporting of the transaction cycle while providing casino guests with an enhanced experience including dynamic fee structures, free play credits, self-exclusion options, and numerous security and regulatory compliance features. Passport’s POSpod® kiosks are custom-built with the latest peripherals to meet the demands of the high-traffic casino environment, while deploying a best-in-class user interface custom developed by market and  customer. The POSpod® line of self-service kiosks include free standing, countertop and the new mobile cashier enhancement, all of which provide the Patron and Operator the same experience and feature functionality. ACM OwlTM  technology provides industry leading ATM services combining transaction speed, maximum throughput, local support and a truly elegant design.

“We’re excited to collaborate with Cash Casino Calgary and Red Deer,” states Kurt Sullivan, President of Passport Technology. “Passport’s suite of products and solutions are secure, robust and promote responsible gaming while delivering maximum funds to the casino floor. We look forward to contributing towards the overall success of Cash Casino with the installation of ACM OwlTM during our long-term engagement and providing guests in Alberta with the best possible experience.”

On June 25, Passport announced an agreement to be acquired by Australis Capital Inc. (CSE: AUSA) (OTC: AUSAF), leveraging Passport’s international footprint in brick-and-mortar casinos with Australis’ Cocoon Technology serving cannabis dispensaries in North America and Australis’ Paytron Merchant Services. The full announcement is available at: https://ausa-corp.com/news/australis-capital-announces-expansion-of-fintech-platform-to-include-gaming-through-proposed-acquisition-of-passport-technology-and-private-placement-of-units.

 

 

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BCLC Contracts with iTel to Support Lottery Network Services

George Miller

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BCLC Contracts with iTel to Support Lottery Network Services
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Kamloops’ technology future looks even brighter with a new agreement between two of the city’s largest technology companies: BCLC and iTel Networks (iTel).

Under a three-year contract with BCLC, iTel will provide the fast and secure Internet connection needed to support BCLC’s retail partners located in remote and rural areas of the province to sell lottery products.

“Given the breadth of our network, iTel checked off all the boxes we had on our list,” said Pat Davis, Vice President of Business Technology and Chief Information Officer. “Its unique ability to support our remote network requirements provided an efficient solution to meet our business needs. We’re pleased to work with an organization that shares our support for expanding the local tech business.”

BCLC awarded the contract to iTel for Province Wide Internet Services following a public procurement process that included an August 2019 Request for Proposal.

“Having lived in Kamloops for most of my life, I am deeply invested in this community both personally and professionally,” added Danny Rink, CEO, iTel Network. “I am excited that we have built iTel over the last 12 years to be an organization that can support the vast and robust network needs of an enterprise organization like BCLC, and by doing so, iTel can continue to invest in the community and help further grow the Kamloops tech sector.”

In addition to both being deeply rooted in the Kamloops technology sector, both BCLC and iTel support the Kamloops Innovation Centre (KIC), a non-profit technology start-up accelerator. Rink helped found KIC in 2012 and BCLC has since created an on-site Innovation Lab in partnership with KIC, with the goal of fueling growth of local tech talent.

“Diversification into technology for B.C.’s regional economies requires the active participation of its large technology employers. iTel Networks and BCLC have proven themselves to be those catalysts in our community,” said Dr. Lincoln Smith, executive director, KIC. “Both of these corporate leaders are directly and indirectly helping to create the ecosystem in Kamloops where new technology-enabled businesses can start up and thrive.”

Thanks to lottery players and retailers across B.C., the lottery business helped BCLC generate $1.4 billion for the Province of B.C. last year to support health care, education and community programs across B.C.

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Loto-Québec announces the dates and conditions for the reopening of its gaming establishments, as well as the cost-saving measures affecting its operations and personnel

George Miller

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Loto-Québec announces the dates and conditions for the reopening of its gaming establishments, as well as the cost-saving measures affecting its operations and personnel
Reading Time: 2 minutes

 

Loto-Québec will gradually reopen its establishments according to the following schedule, with operations adjusted to comply with physical distancing and hygiene standards:

  • Hilton Lac-Leamy: July 13
  • Casino de Charlevoix, Casino de Mont-Tremblant, Québec and Trois-Rivières gaming halls: July 16
  • Casino du Lac Leamy: July 23
  • Casino de Montréal: August 3
  • VLT and Kinzo network: July 7
  • Network bingo: July 3

As establishments reopen, the Corporation’s top priority will be to ensure that operations resume in such a way as to allow employees and customers to stay safe while enjoying a fun environment.

 

Rigorous safety measures, modified opening hours and an online reservation system

When Loto-Québec’s establishments reopen, customers will notice the following important changes to operations and on gaming floors, including:

  • New online reservation system for customers
  • Casino sectors will be limited to a maximum of 250 customers at a time
    • Québec City gaming hall(250 customers)
    • Trois-Rivières gaming hall(250 customers)
    • Casino de Charlevoix(250 customers)
    • Casino de Mont-Tremblant(250 customers)
    • Casino du Lac-Leamy(4 sectors with 250 customers = 1,000)
    • Casino de Montréal(6 sectors with 250 customers = 1,500)
  • Complete disinfection of each establishment every day and cleaning of gaming machines between customers
  • All employees on gaming floors required to wear procedural mask and, when required under CNESST standards, eye protection
  • Customers required to wear a mask or face covering
  • Directional signage people must follow to get from one location to another and two-metre physical distancing signage
  • Reconfiguration of gaming floors:
    • Slot machine activation that ensures physical distancing
    • Reduced number of players at gaming tables and installation of protective panels between the dealer and players
  • Availability of rubber-tipped stylets to avoid touching slot machines
  • No handling of cards or chips by the customer
  • Bars and show halls to remain closed for the time being
  • Snack food service only
  • New opening hours:

     

Casino de Mont-Tremblant and Casino de Charlevoix Casino du Lac-Leamy and Casino de Montréal Québec City and
Trois-Rivières gaming halls
Thursday: 11 a.m. to midnight

Friday: 11 a.m. to 3 a.m.

Saturday: 9 a.m. to 3 a.m.

Sunday: 11 a.m. to midnight

Every day: 9 a.m. to 4 a.m. Monday to Wednesday:

10 a.m. to midnight

Thursday to Sunday:

9 a.m. to 3 a.m.

 

All information on the reopening and applicable measures is available at https://casinos.lotoquebec.com/en/portal/establishments.

 

Savings measures affecting operations and personnel

Since the COVID-19 crisis has been affecting Loto-Québec’s commercial operations for over three months already and despite the announcement of the upcoming gradual reopening, the Corporation is forced to apply savings measures to its operations and all personnel. The decision was made in order to align staffing needs with the level of activities.

Indeed, casinos, gaming halls, video lottery terminals (VLTs) and Kinzo halls have been closed since March, and in-store lottery sales were suspended for six weeks, all of which resulted in a significant reduction in the Corporation’s activities and revenues. Loto-Québec must therefore revise operations to meet the pace at which commercial activities resume.

In an effort to maintain employment and expertise, the Corporation will implement measures that affect management personnel and employees as well as operating and capital budgets in corporate and business sectors. The measures to be implemented are as follows:

 

  • Significant reduction in operating and capital budgets in all corporate and business sectors for 2020-2021
  • Temporary layoffs in various sectors (particularly 2,250 operations employees in casinos and gaming halls)
  • Cancellation of supernumerary employee contracts
  • Salary freeze and cancellation of all bonuses for management personnel for 2020-2021
  • Hiring freeze
  • Temporary reduction of the work week

Meetings with management personnel, union representatives and employees from all sectors were held yesterday and today to inform them of the decisions, explain the situation and address concerns.

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