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SEG Awards 2019 Milan Official List of Winners released – Congratulations to all

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SEG Awards 2019 Milan Official List of Winners released – Congratulations to all
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Winners of the SEG Awards 2019 edition announced!

On 8 November, the industry experts have gathered in Milan for the 2nd edition of European Gaming Congress where they had the opportunity to decide the winners in the 26 categories of the inaugural SEG Awards (Southern European Gaming Awards).

As in all other awards organized by our team, the winners were announced in the final session of the conference, after the secret vote casted by the attending delegates.

“With this occasion, we would like to congratulate all shortlisted companies and the winners of each category for their hard work and for once again demonstrating fairness in this competitive market. Special thanks to the presenters of the awards, Julia Peeva-Sertov (Amusnet Gaming Limited) and Andrius Gabnys (Gabnys Law), for their contribution.” stated Zoltán Tűndik, Head of Business at European Gaming Media and Events.

The winners of each category can be seen below:

(1/26) (Affiliates): Best Bingo Affiliate 2019: ASKGAMBLERS

(2/26) (Affiliates): Best Casino Affiliate 2019: GAMBLING.COM GROUP

(3/26) (Affiliates): Best Sports Betting Affiliate 2019: XLMEDIA

(4/26) (Operators): Best Bingo Operator 2019: LOTTOMATICA

(5/26) (Operators): Best Lottery Operator 2019: PLANETWIN365

(6/26) (Operators): Best Casino Operator 2019: SNAITECH

(7/26) (Operators): Best Sports Betting Operator 2019: BETANO PORTUGAL

(8/26) (Operators): Best Customer Support in Casino 2019: PLANETWIN365

(9/26) (Operators): Best Customer Support in Sports Betting 2019: PLANETWIN365

(10/26) (B2B – sports): Best Sports Betting Innovation 2019: INPLAYNET

(11/26) (B2B – sports): Rising Star in Sports Betting Technology 2019: ALTENAR

(12/26) (B2B – sports): Best Overall Sports Betting Provider 2019: SBTECH

(13/26) (B2B – sports): Best Mobile Betting Provider 2019: INPLAYNET

(14/26) (B2B – sports): Best Overall eSports Service Provider 2019: ULTRAPLAY

(15/26) (B2B – sports): Best Overall Virtual Sports / Fantasy Sports Provider 2019: GOLDEN RACE

(16/26) (B2B – sports): Rising Star in the Virtual Sports / Fantasy Sports 2019: FSI – FANTASY SPORTS INTERACTIVE

(17/26) (B2B – casino): Online Casino Innovator 2019: TOM HORN GAMING

(18/26) (B2B – casino): Rising Star in Online Casino Technology 2019: EGT INTERACTIVE

(19/26) (B2B – casino): Best Online Casino Provider 2019: NETENT

(20/26) (B2B – casino): Best Slots Provider 2019: WORLDMATCH

(21/26) (B2B – casino): Best Live Casino Provider 2019: NETENT

(22/26) (B2B – casino): Best Mobile Casino Provider 2019: TOM HORN GAMING

(23/26) (Connected): Best Overall Payment Service Provider 2019: HIPAY

(24/26) (Connected): Best iGaming Service Provider 2019 (Translation and Localization, Hosting Services, Consultancy, Marketing): NETSHOP INTERNET SERVICES

(25/26) (Connected): Best Testing Laboratory 2019: GAMING LABORATORIES INTERNATIONAL(GLI)

(26/26) (Connected): Best Support for Responsible Gambling 2019: NETENT

Congratulations to all the winners and we are looking forward to welcoming you back in 2020 as well, and in the meantime, do not forget to register for the upcoming events found on the following link.

 

About the organizer, European Gaming Media and Events:

European Gaming Media and Events is a leading media and boutique event organizer company in Europe and produces the prominent conferences in the region such as:

  • CEEGC (Central and Eastern European Gaming Conference)
  • CEEG Awards (Central and Eastern European Gaming Awards)
  • Prague Gaming Summit
  • Mare Balticum Gaming Summit
  • Baltic and Scandinavia Gaming Awards
  • EGC (European Gaming Congress)
  • VIGE (Vienna International Gaming Expo)

The live events/conference division is in charge of organizing boutique style executive gaming events that focus on bringing inside information from the top gaming experts in the European Union and beyond.

In short, they cover most areas of Europe with international events that serve the local and global industry, optimize networking opportunities and bring the hottest topics into scope.

The event destinations in 2019 will include a further expansion for the company in their quest to enter the Western European region and bring their expertise to produce local gaming events.

For more details about the calendar, agendas and locations, visit the Live Events/Conferences section on europeangaming.eu

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Week 16/2024 slot games releases

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Week 16/2024 slot games releases
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Here are this weeks latest slots releases compiled by European Gaming

Habanero, is introducing the Reel Rewards feature in its new 6×3 reel slot Golden Taj Mahal. Paying homage to Indian culture, the game sees tigers, candles, precious gemstones, the prince and princess as well as the magic lamp Wild fill the grid as the slot’s symbols. At the top of the board, there are six empty spots which can be filled by the Reel Rewards mechanic on any spin, awarding a prize ranging from 2x, 3x or 5x multipliers to a Wild, which transforms all symbols below it.

 

After releasing the frenzy of a slot game that was Brick Snake 2000, the award-winning slot provider is now set to release Tombstone No Mercy an upgraded refresh of its 2019 hit slot, Tombstone. The 2024 refresh stays true to the original game and introduces Nolimit Bonus Buys and Nolimit Booster into the mix. With the introduction of Nolimit Bonus Buys, players can buy right into the bonus rounds; Justice Spins, Gunslinger

 

 

Games Global exclusive studio PearFiction Studios has unveiled its latest release, Cerberus Gold, incorporating three engaging LockNWin bonuses that can be combined for great win potential. This mythological title boasts an exciting triple collection mechanic that sees each collection pot protected by a head of the fearsome guardian of the underworld, Cerberus, who precariously sits above the reel set.

 

4ThePlayer in collaboration with Yggdrasil is unveiling its new release, 4K Ultra Gold MoneyWays, through the YGG Masters platform. This game evolves 4ThePlayer’s popular MoneyWays mechanic as seen in the top-performing 4 Fantastic series where cash on the reels is won by forming ways wins without the need for additional symbols or features. In 4K Ultra Gold, every cash symbol is boosted when it lands on the reels, creating additional excitement and anticipation.

 

Push Gaming has released the second in its series of DJ games, DJ Cat, which brings a range of new features to amp up engagement. Following the success of DJ Fox, this new follow-up retains the easy-to-understand, win-what-you-see gameplay, adding in larger win multipliers. Lining up CD symbols helps players to build big prizes while VIP icons grant access to spin the decks and feed the Multiplier Meter. Arrow symbols crank the volume and unlock more reels using the iconic Push-Up feature.

 

Inspired Entertainment is thrilled to announce its latest slot game, Spin 2 Riches™, now available the UK B3/LBO market. Offering players an unparalleled gaming experience filled with mystery symbols and Fortune Spins. Spin 2 Riches invites players to embark on a thrilling adventure where every spin brings the promise of untold riches.

 

PG Soft, a world-class digital mobile games company, is on target again with its latest fun-filled game release, Piñata Wins. Set against a vibrant fiesta backdrop, Piñata Wins is a five-reel and three-row title offering players a colourful gaming experience with plenty of features with an opportunity to make big returns from multipliers up to x100. The reels are brought to life with symbols that celebrate Mexican culture including tacos, maracas, skulls, sombreros and chillies.

 

Endorphina, has announced the release of its latest slot game, Moon Tiger, on April 17th. Featuring 5 reels, 3 rows, 25 fixed paylines, and cool bonuses, the slot will soon join Endorphina’s portfolio of over 150  games. Inspired by Chinese mythology, this slot embodies the legendary White Tiger, a creature born from a rare occurrence in the heavens.

Endorphina introduces its newest title - Moon Tiger!

 

Blueprint Gaming is inviting players to live like royalty and reign over Phrygia in its latest scatter-pay release, the Greek mythology-themed Midas King of Gold. Players attempt to turn every touch into gold in this 6×5 scatter pays title, with the King himself appearing in symbols on the game’s richly coloured board alongside royal pillars and ancient artifacts.

Luxury and grandeur await in latest Blueprint Gaming title Midas King of Gold

 

Playson, the fast-growing digital entertainment supplier, has combined the striking themes of its most successful games in its latest title Energy Joker: Hold and Win. With coins, electricity and a grinning joker, this fast-paced release has lightning running through its reels. The blue Collect feature strikes the cells and gathers all values, including the Mini, Minor and Major jackpots and Bonus symbols.

Playson grants clown unlimited powers in Energy Joker: Hold and Win

 

 

Spinomenal has released its new hit, Queen of the Amazon. Set amongst the lush rainforest, this 5×4 slot welcomes players on an adventure where treasure awaits intrepid explorers. A majestic Amazon headdress, tiger, gorilla, and snake, make up the Medium symbols on the reels. At the heart of the story stands the queen herself, representing the Wild symbol.

 

 

Embark on a thrilling journey across continents in 80 Day Escapade, the dramatic new slot from Boldplay that offers multiple features for endless excitement and rewards. With its 5×3 reels and 243 ways to win, players will enjoy a world of adventure and fortune but the real excitement begins with the set of exciting bonus features.

 

 

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Casino Guru’s Complaint Resolution Center Leads Industry in 2023

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Casino Guru’s Complaint Resolution Center leads industry in 2023, saving players over $11 million

Casino Guru’s Complaint Resolution Center continues to set the standard for excellence in the online gambling industry, achieving remarkable milestones in 2023 and reaffirming its commitment to player advocacy and fair gaming practices.

In the past year alone, the Complaint Resolution Center received over 14,000 complaints from players worldwide, a testament to its reputation as a trusted platform for addressing player concerns. Of these, over 12,000 were accepted, underscoring the Complaint Resolution Center’s dedication to providing a voice for players and addressing their grievances. Throughout the year, Casino Guru’s team successfully resolved 3,428 complaints, resulting in an astounding USD$11,279,425 in saved funds for players. This achievement reflects the Complaint Resolution Center’s unwavering commitment to securing favorable outcomes for players and ensuring a fair and transparent gaming environment.

Notably, Casino Guru’s Complaint Resolution Center stands out from its competitors such as AskGamblers by accepting almost all complaints received; a significant difference that underscores Casino Guru’s dedication to prioritizing player concerns and advocating on their behalf. By comparison, AskGamblers reported saving USD$9,031,914 for players with 3,565 accepted complaints while Casino Guru’s comprehensive approach led to saving USD$11,279,425 with 12,161 complaints accepted for resolution.

Aside from monetary savings, the Complaint Resolution Center also boasts other significant achievements. With an average resolution time of 17 days and the fastest resolution completed in just 48 minutes, Casino Guru demonstrates efficiency and responsiveness in addressing player concerns. Additionally, the Complaint Resolution Center resolved the longest open complaint, active for 287 days, showcasing its commitment to seeing cases through to a satisfactory resolution. Moreover, the Complaint Resolution Center successfully resolved the complaint with the highest value, amounting to USD$1.99 million, further highlighting its dedication to addressing all levels of player grievances.

Petronela Kontos, Complaints Team Lead at Casino Guru, commented on the Center’s achievements: “We are proud to lead the industry in providing a platform where players can voice their concerns and seek resolution. Our commitment to fairness and transparency drives us to continually improve and deliver exceptional results for players worldwide.”

In addition to its outstanding performance in 2023, Casino Guru’s Complaint Resolution Center has achieved significant milestones over its lifetime. With over 37,000 complaints received and more than $25 million recovered for players, the Complaint Resolution Center has become a trusted resource for players seeking resolution to their issues.

As the Complaint Resolution Center continues its mission of empowering players and advocating for fairness within the online gambling industry, it remains dedicated to providing exceptional service and ensuring that players’ voices are heard and their concerns addressed with integrity and transparency.

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Evoplay strikes distribution agreement with Light & Wonder

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Evoplay strikes distribution agreement with Light & Wonder
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Evoplay, the award-winning game development studio, has leveraged its position across Europe by taking its portfolio live with Light & Wonder’s leading aggregation platform.

Through this latest launch, over 100 of the provider’s dynamic titles will be made available on Light & Wonder’s global operator network including its Penalty Shoot-out instant game as well as top-performing slots The Greatest Catch Bonus Buy and Hot Triple Sevens.

The integration will see Evoplay boost its presence across a plethora of territories in Europe, including MGA-regulated markets, Italy, Portugal, the Balkans and the Baltics, where Light & Wonder’s platform is a top choice for tier-one operators.

Evoplay’s latest agreement underscores its commitment to becoming a leading supplier across Europe and follows significant commercial expansion in several key markets.

Ihor Zarechnyi, CBDO at Evoplay, said: “Evoplay’s latest landmark deal serves as a testament to the power of our dynamic portfolio. As we continue to excel across markets worldwide, we are delighted that Light & Wonder recognised the quality of our games and took them live on its platform.

“Light & Wonder has a vast market reach, which allows us to greatly expand our footing in Europe. Additionally, once we obtain the Canadian licence, we look forward to introducing our innovative content to an even wider audience of players.”

James Bustin, Commercial Director at Light & Wonder, added: “Thanks to its commitment to differentiation, Evoplay’s offering has proven to captivate players across Europe and we anticipate its games will perform just as well with our operator network.

“Forging new content agreements with suppliers such as Evoplay allows us to continue delivering fresh and exciting experiences to the market whilst elevating studios to an even bigger reach.”

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EuropeanGaming.eu is a premier online platform that serves as a leading information hub for the gaming and gambling industry. This industry-centric media outlet reaches over 200,000 readers monthly, providing them with compelling content, the latest news, and deep-dive insights.

Offering comprehensive coverage on all aspects of the gaming sector, EuropeanGaming.eu includes online and land-based gaming, betting, esports, regulatory and compliance updates, and technological advancements. Regular features encompass daily news articles, press releases, exclusive interviews, and insightful event reports.

The platform also hosts industry-relevant virtual meetups and conferences, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

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