Clive Hawkswood, former CEO of the Remote Gambling Association (RGA), joins beBettor as a Non-Executive Director. Clive joins at a time where Affordability Checks have been outlined as an expectation of UKGC licensees, particularly during the Covid-19 crisis, and beBettor’s customer Affordability Checks continue to assist operators automate their social responsibility obligations. Clive also brings his vast experience of bringing operators together to beBettor’s Single Customer View offering, which beBettor sees as an exciting consumer protection development for the year ahead.
beBettor’s flagship product is an Affordability Check for gambling operators, offering an automated and scalable solution for considering customer affordability. beBettor Affordability Checks provide additional data to assist operators to tailor customer interaction to the individual and protect customers from gambling related harms associated with spending beyond their means. The beBettor Affordability Check also identifies those most at risk, such as those on the bankruptcy or insolvency registers, to safeguard those who need it most.
As a founding board member of the National Online Self Exclusion Scheme Limited, the operator of GAMSTOP, Clive also brings his experience of facilitating operator collaboration to beBettor’s Single Customer View platform. beBettor was invited to attend the UKGC’s Single Customer View Challenge in February this year, and continues to develop it’s offering to assist operators in sharing data for enhanced consumer protection.
Harry Cott, beBettor CEO, commented: “We are delighted to officially announce Clive joining beBettor’s board of directors. We see his experience as the previous CEO of the RGA as invaluable, understanding the concerns of the industry whilst delivering on consumer protection initiatives such as GAMSTOP. His knowledge and guidance will be key to us fulfilling our ambitions in helping shape the future of sustainable gambling.”
Clive Hawkswood, Non-Executive Director, commented: “beBettor’s innovative approach to affordability has provided a new, scalable solution that allows operators to understand more about their entire customer base. Whilst their vision for the Single Customer View shows an exciting future for the industry that will ultimately benefit and protect the player in ways that were not previously possible.”
Digitain to Officially Launch its Relum Casino Engine at the Upcoming Edition of ICE London 2023
Digitain is set to officially launch its Relum casino engine at the upcoming edition of ICE London 2023.
Relum, a Casino Engine with a rich game portfolio and promotional tools such as Jackpot, Tournament and Free Game, powered by cutting-edge technology, has been in the market since 2022.
In terms of results, Relum provides instant access to over 13,000 games from more than 160 content providers.
“2023 is meant to become the defining year for our company. To be honest, it still amazes me to realize how much we have already achieved. With such an ambitious start we had in 2022, our further steps are to secure the success we have already achieved in terms of software solutions development,” Emil Hakobian, CEO of Relum, said.
“We are thrilled to bring Relum to the market. We have worked tirelessly to develop the Casino Engine with Game Aggregator. We are confident that Relum will quickly become a leading company in the industry,” Vardges Vardanyan, founder of Relum and Digitain Group, said.
Relum said its focus for 2023 will be to expand and develop the existing tools to support its partners’ business growth.
Aristocrat Appoints New Senior Market Manager for France
Aristocrat Gaming has appointed experienced slot games specialist Marie Hubaud to the newly created role of senior market manager for France.
A graduate of SKEMA Business School, Lille and an Executive Master of Business Administration in Digital Strategies, Hubaud was most recently sales & marketing director at LUDI SFM for six years and has also served in senior commercial, marketing and management roles for a diverse range of blue chip brands in FMCG and pharmaceutical sectors, as well as enjoying spells of volunteering with charitable organisations.
“France is a key market for Aristocrat Gaming. Over the last decade, we’ve established a significant footprint across French gaming floors and a loyal following amongst players. Marie has extensive knowledge of the market and will serve as a conduit of support for our long-standing SFM distributor, Société Française de Commercialisation d’Appareils Automatiques (SFC2A). We look forward to strengthening our partnership with them and the many French operators with whom we have shared much success in recent years,” Chris Rowe, managing director of LATAM & EMEA, Aristocrat Gaming, said.
Dallmeier Shortlisted for the European Casino Awards 2023
Dallmeier, an expert in video technology for casinos, has been shortlisted in two categories for the upcoming European Casino Awards 2023, its Panomera W8 360° cameras as “Best new innovative product” and Casino Automation Technology CAT as “Best table gaming product”.
The Panomera W8 is a 360° camera with 4K resolution ensuring complete 360° coverage without a “blind spot” below the camera. Six sensors are arranged in a circle, a seventh sensor covers the overall scene and an eighth sensor captures the blind spot below the camera. From these eight images, the software then stitches a complete image of the half-sphere around the camera location that has been captured without gaps. Within this overview image, multiple operators can open any number of detail areas with a mouse-click and zoom in and move around in these areas as if it was a PTZ cam.
Casino operators who use such systems report that they regularly reduce the time needed from the detection of an incident to the resolution – e.g., by catching an offender – by a factor of up to 10 or more.
Furthermore, the overall costs for monitoring the gaming floor are reduced. Although the costs per camera are higher than a PTZ system, far fewer cameras need to be installed. The resulting savings in installation, infrastructure, and maintenance as well as in operation itself outweigh the additional costs for the cameras themselves.
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