Singular Appoints New Head of Account Management

Singular appoints Phillip Pistauer as the new Head of Account Management as part of the strategic enhancement of Customer Relationship Management with a bespoke approach tailored to each client.

Phillip has seven years of experience in the online casino industry, previously as Head of Account Management and Key Account Manager. Phillip Pistauer has joined the Singular Commercial Team in Malta and is responsible for coordinating with existing clients and new acquisitions to build a proactive service that will help both the company and its partners to reach new heights. Singular’s intricate and highly professional platform and services in combination with the new strategic approach to Account Management is going to result in even more effective utilization of Singular solutions and higher customer success.

“I am excited to have joined Singular, a company with a strong technical background and industry experience looking to expand further in the casino and sports betting world. The growth of regulated markets has created a requirement for flexible platform solutions as well as a new approach to platform operations and business relationships. It’s the right time for the company to take the next steps in customer acquisition and strengthening our existing, ongoing client relationships.” – says Phillip Pistauer, Head of Account Management.

The increasing number of regulations and complexity within our industry across different geographic regions requires high levels of flexibility from software suppliers. The strategic reorganization within the Account Management team in Singular will provide the long-term direction for proactively addressing these unique market challenges.

While most of the suppliers strive to serve numerous operators simultaneously, we deliver unique partner-centric solutions to help our clients stand out. This is reflected not only in the technology that we deliver but also in the service and in the communication with our clients. – explains Darko Gacov, one of the founding partners at Singular.

Robert Dowling, Chief Commercial Officer at Singular, welcomes Pistauer to Singular: “I am more than pleased to have Phillip join our team and boost the strategic direction of Singular in serving our Global Tier one clients and assist their entry into newly regulated markets. The Account Management team will play a crucial role in this process, and I believe Phillip is the right person to take the lead.”