Dutch gaming authority releases duty of care guidelines

Kansspelautoriteit, the Dutch gaming authority, has published the guidelines that specify the minimum standards for consumer protection from gambling addiction.

According to the guidelines, which is based on the Dutch Betting and Gaming Act, all licensed gaming providers must have a “duty of care” to prevent gambling.

The KSA’s Duty of Care Guideline deals with various aspects of addiction prevention and consumer protection, focusing on the various types of gambling. For example, measures are proposed in the areas of information provision, access policy (temporary) exclusion and assistance from experts.

Responses are invited to the draft version of the document up until April 22, 2019, after which a final version will be released later this year.