Compliance Updates
Announcement from Curacao Gaming Control Board: Portal Authorisation Rights
Further to the announcement made by the Minister of Finance, entitled New Curacao Legislative Framework – Critical Milestones issued on December 20, 2023, the Curacao Gaming Control Board (GCB) provides the following information as to the authorisation rights regarding access and use of the GCB Portal.
We have become aware that there are issues arising from some misconceptions relating to the rights of access to and responsibility for the account relating to the application only, as distinct from the requirement of the GCB that they are notified about all current licensing arrangements and operational domains being used by Curacao operators (the so-called ‘census’) via a separate account.
We, therefore, intend that the term ‘licensee account’ is only used for an application account as distinct from a ‘census account’, which is only used to register domains and licenses some of which may never form part of a license application. Lest any confusion is caused we issue the following guidelines with effect from January 15, 2024. Specifically, we wish to add further clarity in connection with the terminology used on the portal.
A) Licensee Account
A licensee account is a portal-based account between a Curacao incorporated entity that wishes to apply for a license from the Curacao regulator under the National Ordinance on Offshore Games of Chance (NOOGH). The licensee account will form the primary point of formal interaction between any license holder and the GCB for the duration of the application purposes.
The licensee account is established only when a letter of authorisation has been submitted to the GCB. Licensee applicants will include (and may primarily comprise) those currently operating under a contractual arrangement with the master licensor (a sublicensee). However, they can include new applicants and master licensors wishing to operate themselves under the new transitional regime.
The letter of authorisation can only be signed by a person who may lawfully bind the applicant company (the lawful representative) whereby he/she/they appoints a representative who takes responsibility for gaming license application on the portal (the authorized representative).
Whilst acting as the authorised representative this person will also act as the portal administrator – see further below – with the ability to create other users with differing input and access rights. The authorized representative’s identity shall be entirely at the discretion of the applicant. The authorized representative can be, for example, an internal employee or director of the applicant, a third party with a pre-existing relationship (including but not limited to CSPs/existing directors/master license holders) or a third party with a trusted relationship (eg lawyers/accountants etc).
A couple of additional points to note:
1. The authorized representative will act as portal administrator and may create other user accounts but only as authorised by the lawful representative. The GCB will not require disclosure of this authorisation but the authorized representative must be satisfied the authority has been given.
2. Master licensors who are obliged to take part in the census (as referenced below) may open a census account in their own right and will also have portal administration rights save that they will have no right to apply for a license through the census account (unless they are also appointed as the authorized representative by the lawful representative on the license account) or they open their own license account and make an application on their own behalf.
3. In addition, should an authorized representative notify a census account holder that it intends as part of its application to use domains already registered as part of the census (a ‘prior census’) it can on notice to the master licensor census account holder request the transfer by the GCB of such domains from the census account that the GCB as super-administrator of the portal can effect, provided it is satisfied that the master licensor has been given notice by the authorized representative. If, however, it is later determined by the GCB that the authorized representative has acted in bad faith (for example, the applicant had no rights in connection with the affected domains) the GCB may take it into account in deciding whether to refuse the application and/or determine to restore the domains to the census account of its own volition (which may it also elect to do where the applicant does not proceed with its application).
4. Finally, where a licensee account (i) has been opened prior to the master licensor participating in the census, (ii) where a master licensor has been notified that a domain has been deleted (see further the footnotes below) or (iii) there has been a GCB-effected transfer of domains as per A(3) above, the master licensor must be given access by the authorized representative to its portal, (with the onus on the authorized representative to initiate) to ensure the information for which it (the master licensor) is responsible is correct for the purposes of the census. The master licensor’s rights in connection with each licensee account are ONLY access to the sublicensee section of the portal where the applicant’s details and domains are visible – not the online gaming application section itself (the master licensor will not, of course, have any connection to census requirements relating to non-sublicensee applicants).
The authorized representative is responsible for the overall portal information input access rights and administration.
Note too that:
- Any licensee account applicant can apply for one or more licenses under the one account.
- Any UBO(s) can have one or more licensee accounts for separate operations through separate Curacao incorporated entities. UBOs may well have several independent investments in operational companies for example. However, it is worth noting that personal information disclosures of the UBOs will not need to be replicated for every new license as after the first application the UBO will be ‘known’ to the GCB, subject to any updated disclosures that may have a bearing on the license decision.
- Any applicant can use unlimited domains associated with that license.
The portal, therefore, shall presently enable multiple persons to access a single licensee account or census account (see further below) albeit with the above strict parameters only afforded to portal administrators.
B) Mandatory Sublicensee Registration Under NOOGH
1. As per the above, the master licensors are obliged to register the sublicensee and their associated domains on the GCB portal pursuant to the so-called ‘census requirements’ in order to give the GCB visibility over current operations.
2. Given it is the master licensor’s responsibility to ensure the information is (i) accurate and (ii) complete, the GCB will require limited proof of authority in connection with the appointment of the representative with delegated responsibility for the census account (the census representative) other than the confirmation by way of digital signature of the master licensor on the census letter of authority when it opens its census account for each sublicense and related domains operating under the purview of its license. This will not require the GCB to be satisfied that the signatory on the census letter of authority has the right in law to bind the master licensor and the GCB will be satisfied by what appears to be ostensible authority. As with the license account and authorized representative, the census representative can be any suitably qualified third party.
3. Full cooperation for the census is mandatory for the master licensors, save where A(4) above applies and the master licensor acting reasonably is satisfied that the license application associated with domains referenced under A(4)(i) and (iii) above has been made. Failure to do so will mean the impacted sublicensees will need to cease to operate under their associated master license by March 31, 2024, (i). This means that as at March 31, 2024, if a sublicensee is not on the census with associated domains the master licensor’s contractual support for such sublicensee’s domains must cease, unless the master licensor is satisfied (acting reasonably) that an application has been made by a sublicensee to the GCB with domains which would otherwise have formed part of the census.
4. As referenced above where there is no prior census relating to particular sublicensee and related domains, the license account takes precedence and obviates the need for the master licensor to open a census account relating to those domains provided the master licensor is granted access to the license account portal as per A (4) above.
Footnotes:
1. Where license applications have been submitted prior to this guidance and the GCB has doubts about the validity of legal authority of the lawful representative to authorise the application being made and the authorized representative being appointed (or removed), the GCB has the right to seek further due diligence in order to satisfy itself that the lawful representative was in full possession of all legal authorities, permissions and consents to take the actions he/she/they have undertaken.
2. The GCB may disable domains referenced in the census account or the license account where it appears that they are not active. The relevant census representative and authorized representative will be notified promptly.
3. The GCB may be requested to delete domains from a license account or a census account where the domain owner has been changed (with satisfactory demonstration of the ownership change having been given to the GCB.)
4. Templates of the letter of authority and the census letter of authority will be available on the portal from January 15, 2024.
Approved on January 10, 2024.
Compliance Updates
Danish Gambling Authority Opens Applications for Land-based Bingo Licences
The Danish Gambling Authority has officially opened applications for land-based bingo licences under the country’s new regulatory framework.
The licences will be valid from 1 January 2025 for applicants who meet the required conditions and submit complete applications by 10 December 2024.
This development provides opportunities for operators to offer land-based bingo within a regulated environment.
To assist prospective applicants, the Danish Gambling Authority has created a dedicated “Land-Based Bingo” webpage. Here, operators can access application materials, guidelines and instructions to ensure submissions are completed accurately.
Operators seeking a licence valid from 1 January 2025 must submit their applications by the 10 December deadline. Applications that meet all requirements will be processed in time for the start date.
In cases where additional information or conditions are needed, the authority may issue licences with specific stipulations, granting operators additional time to address outstanding issues.
To support industry stakeholders, the Danish Gambling Authority will host an information meeting about the new land-based bingo rules on 5 December 2024. The session will take place at Englandsgade 25, Odense, and interested parties are encouraged to register by 29 November 2024.
Compliance Updates
CT Interactive announces certification of new games for the Italian market
CT Interactive is thrilled to announce that new titles have officially received certification for the Italian market, ready to bring a fresh wave of entertainment to players across the country. This certification ensures that the games adhere to Italy’s stringent regulatory standards for fairness, security, and quality, reinforcing CT Interactive’s dedication to providing top-tier gaming experiences.
The newly certified games include: 5x Cherry Party, Christmas Storm, Jester Jack, Lucky Kiwi, Mega Gnome, Piggy Crash, Star Girl, The Big Chilli, The New Queen of Fruits, Treasure Chase.
These exciting games offer a diverse range of themes, from the festive charm of Christmas Storm to the whimsical adventures of Piggy Crash and Mega Gnome. Whether players are in the mood for the nostalgic appeal of a classic fruit slot like The New Queen of Fruits, or looking for thrilling treasure hunts in Treasure Chase, there’s something for every type of player.
Each game has been developed with a focus on delivering engaging features, rewarding bonuses, and immersive gameplay. With unique mechanics and visually striking graphics, these releases are designed to captivate Italian players and keep them returning for more.
CT Interactive remains committed to enhancing the Italian gaming landscape by consistently providing fresh, exciting content and introducing new ways to play.
Compliance Updates
MGA Marks Safer Gambling Week by Hosting Focus Group on Addressing Problem Gambling
As part of Safer Gambling Week, the Malta Gaming Authority (MGA) has launched the first in a series of focus groups aimed at addressing problem gambling and its effects on Maltese communities.
Bringing together key stakeholders such as Caritas Malta, Aġenzija Sedqa, the OASI Foundation and the Responsible Gaming Foundation, the session explored a self-assessment tool that the Authority is currently developing, grounded in recent research and industry trends.
The self-assessment tool, which will be available both in English and in Maltese, will guide individuals through a set of questions to help them identify whether gambling is causing harm in their lives. Based on the user’s responses, the tool will provide personalised recommendations and direct them to appropriate support services.
With invaluable input from organisations experienced in supporting individuals affected by problem gambling, the tool will undergo further refinement to maximise its effectiveness and relevance.
Clinical Chair at Aġenzija Sedqa, Anna Maria Vella, hailed the focus group as a “welcome initiative” which brought together a multidisciplinary team of experts.
“Working together and not in silos is always beneficial. We learn from each other to be more effective.”
Louis Bellizzi, Secretary of Caritas’ Foundation for Victims of Usury, said: “The MGA is in a unique position to coordinate the national effort to help alleviate the scourge of gambling addictions.”
In recent years, the Authority has taken significant steps to promote safer gambling practices, ranging from regular supervisory reviews on responsible gambling to enforcing stricter regulations.
The MGA closely monitors operators’ implementation of behavioural monitoring systems, self-exclusion systems and responsible marketing practices.
With a focus on high-risk areas, the Authority is refining its supervisory approach to be more dynamic and data-driven, ensuring responsible gambling practices are maintained and continuously improved to protect players effectively.
The MGA’s efforts align closely with the European Gaming and Betting Association (EGBA)’s initiative to establish a unified European standard for identifying markers of harm. The MGA is actively engaged in this initiative, working closely with fellow regulators and industry experts to create a comprehensive standard aimed at early identification of behaviours indicative of problem gambling.
The Authority’s proactive involvement in such initiatives underscores its dedication to fostering a responsible and transparent gaming sector, both locally and across Europe.
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