Connect with us

WINNING COMBINATION - SOFTSWISS develops innovative iGaming software products for online casino, sports betting, and beyond. Our products can be delivered as standalone solutions or combined into a single iGaming Platform.

The future of sports betting: BETBY sportsbook is focused on innovation through deep industry knowledge, state-of-the-art software & endless customization possibilities.

Compliance Updates

Sportradar Receives Recertification for ISO 9001:2015 from TÜV Thüringen

Published

on

Reading Time: < 1 minute

 

Sportradar AG (NASDAQ: SRAD) (“Sportradar or the “Company”) today announced that the processes underpinning its Client Services & Care, Integrity Services, Content Production and Operations, and Trading Services units have received certification for the International Organization for Standardization (ISO) norm 9001:2015 from TÜV Thüringen, a leading independent customer service provider which tests systems and processes in multiple industries. This verification demonstrates Sportradar’s ability to consistently provide services that meet the international industry standard for customer and regulatory requirements.

Sportradar’s Client Services & Care and Integrity Services units have been ISO-certified since 2014. Additionally, Sportradar’s Life Cycle of Odds service unit was certified in 2015. The latest audit affirms that the Quality Management System (QMS) of the following Sportradar areas match the ISO norm 9001:2015:

  • “Client Services & Care – Betting & Gaming”
  • “Integrity Services”
  • “Content Production and Operations”
  • “Trading Services”

The certification highlights Sportradar’s work and continued effort to consistently review and improve its work, services, products, data and processes. As part of this, the Client Services & Care unit has introduced Technical Success Management to provide its clients with access to a Sportradar Technical Expert and faster Support Times (SLAs).

For Integrity Services, which delivers fraud detection monitoring and analysis, the certification reinforces Sportradar’s position as a leader in the market in bet monitoring and suspicious match detection, as well as the trust Sportradar partners have in its service.

The Content Production and Operations unit, which delivers Pre-Match, Live and Statistics data, has implemented enhancements to its processes based on audit findings to ensure continuous improvement and adherence to ISO9001 standards.

Finally, the Trading Services unit certification validates the company’s quest to improve its processes and support the innovation of its products to ensure delivery of the high standards its clients expect.

 

Peter Tolan, a rising talent in the dynamic world of igaming content, serves as the Junior Content Editor at European Gaming. At European Gaming, Peter has quickly become an integral part of the editorial team. His keen understanding of the igaming landscape across Europe, combined with his skill in digital media, allows him to produce engaging and informative content. He specializes in analyzing trends in online gaming, esports, and emerging technologies in the igaming sector.

Advertisement

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Trending (Top 7)

EuropeanGaming.eu is a premier online platform that serves as a leading information hub for the gaming and gambling industry. This industry-centric media outlet reaches over 200,000 readers monthly, providing them with compelling content, the latest news, and deep-dive insights.

Offering comprehensive coverage on all aspects of the gaming sector, EuropeanGaming.eu includes online and land-based gaming, betting, esports, regulatory and compliance updates, and technological advancements. Regular features encompass daily news articles, press releases, exclusive interviews, and insightful event reports.

The platform also hosts industry-relevant virtual meetups and conferences, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2024 - European Gaming is part of HIPTHER. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania

We are constantly showing banners about important news regarding events and product launches. Please turn AdBlock off in order to see these areas.