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Exclusive Interview with Morten Ronde, CEO of the Danish Online Gambling Association (DOGA)

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EEG interview with Morten Ronde
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Our colleague, Szaló Réka interviewed a true veteran of the industry, Mr. Morten Ronde 

 

Morten has 18 years of experience from working in the gambling industry.

His background is in gambling regulation. He started his career in the Danish State Lottery and worked later 12 years as legal counsel for the Danish Gambling Authority. During his time as a regulator he drafted the Danish online gambling reform that allowed for open licensing of betting and online casino operators in Denmark. The Danish gambling model is still considered one of the best gambling regimes in the world and has inspired many countries to adopt similar regulation.

Morten received the ”European Regulator of the Year Award” in 2010 from the International Masters of Gaming Law.

Since 2012 Morten has been working in the private sector of the gambling industry and has been advising clients in all sectors of the industry on regulatory affairs issues.

Morten acts as CEO of the Danish Online Gambling Association (DOGA), a trade association for online gambling operators in Denmark and as Director of Education and Association Development of the International Masters of Gaming (IMGL), the pre-eminent global gambling law network.

 

Mr. Rønde, thank you very much for being available for this interview and answering our questions.
You have 18 years of experience working in the gambling industry. My first question would be: what is your opinion about the European gambling industry in general? What differences or similarities, problems arte there, that worth talking about?

Ronde: In some ways, the gambling industry has not changed much since I started working in it. It is still the same overarching concerns that all countries have when they license gambling: Prevention of crime, player protection and raising revenue for the States. The type of products that the industry offers are also the same but obviously the technical evolution has impacted the way the products are offered and to whom they are offered. Regulatory compliance plays a much bigger role today than it did 18 years ago and looking forward, I believe ever increasing regulatory requirements is a great threat to the financial viability of the business.

There was a gambling reform in 2012 in Denmark. Which were the most useful and best changes this reform has brought for this industry?

Ronde: The Danish gambling reform was really a win-win solution. The players got more choice of exciting games and higher payout. The Danish State benefitted from a massive influx in tax revenues. In 2016 the betting and casino market was up to almost €600 mEUR in GGR and the Danish State collected approx. €150 m EUR in various taxes from this market. This makes the Danish market among the best performing markets in Europe.

How much did all these changes contribute to the fact that the Danish gambling model is still considered one of the best gambling regimes in the world, and many countries intend to adopt similar regulations?

Ronde: The numbers speak for themselves. When the numbers for the online gambling market in Denmark are shown to regulators in other European countries they attract a lot of attention. There is still interest in various European jurisdictions in adopting DK-style regulation.

What is your opinion about the legislation framework of the East European countries? Will you please make a short comparison with the situation in Denmark as far as the online gambling industry is concerned?

Ronde: It’s difficult to see the Eastern European market as one – as it would be to see Western Europe as one. The legislative frameworks in the Eastern European countries vary a lot from viable to completely unworkable. Romania, Bulgaria and the Baltic countries have adopted far more liberal approaches and have opened their markets to operators wishing to play by their rules, without imposing exclusionary market entry barriers. Of course, all of the countries have their own issues which makes life a little harder on market entrants.

Czech Republic and Poland have on paper “opened the market” but the conditions set out for operators are so restrictive and cumbersome that it makes little sense for operators to enter these markets. As these countries have not yet been able to create viable markets for operators and local players which means that numbers are not growing the same way as they could.

What do you think about the future of this market particularly in your country and generally in Eastern Europe?

Ronde: Some markets in Eastern Europe are on a good path and seeing growth year on year. Examples of such markets are Romania and Latvia. Other markets need reregulation to succeed. The regulation in the Czech Republic was very disappointing for the industry and it is not likely that it will meet its potential. Hopefully, the Czech Republic, Slovakia and Poland will introduce (re)regulation in the immediate future.

You are one of the main speakers invited to the Mare Balticum (Baltic Sea) Gaming Summit, 2018. What do you intend to speak about, of course without revealing the speech itself, will you please just give an outline of the topic you are going to present?

 

5. Mare Balticum (Baltic Sea) Gaming Summit, 2018

 

Ronde: In my speech, I will try to give update on the things that are going on in Denmark and in the Nordics in general and I would like to make a comparison with the latest regulatory trends in the Eastern European countries.

Since 2012 you have been working in the private sector of the gambling industry advising clients in all sectors of the industry on regulatory issues. What are the clients’ most frequent problems, question you can help in?

Ronde: As a former government regulator, my expertise lies in the regulatory field. What I can give my clients is an insight in how regulation works and in best practices for regulation throughout Europe. My clients are operators, suppliers and other service providers on business strategy who need assistance with regulatory compliance or lobbying projects to influence local regulation. Among my clients are also local governments who need training or assistance with understanding best practices in gambling regulation.

Tell us please about your future plans, projects regarding your professional life.

Ronde: I have recently opened Nordic Gambling which is a Nordics facing law firm with two other partners and together we have opened offices in Copenhagen and in Stockholm. We will be focusing a lot on the Swedish market in 2018 and 2019 as it is expected to open for licensing of betting and casino in the near future. With our experience in processing licence applications for operators in Denmark, we believe that we will have a strong platform for assisting gambling operators with being licensed in Sweden.

Who is your favourite actor or actress?

Ronde: I do not have favourite actors or actresses per se. These days I watch much more TV-shows on Netflix and HBO than I watch movies. The latest show I watched was the second season of Stranger Things where Winona Ryder makes a great performance and comeback as actress.

Where would you travel the most in Central Europe?

Ronde: My favorite place in Central Europe is by far Budapest. I really like this city, the climate, the relaxed life-style and the friendly people there.

What is your hobby? What do you like doing in your free-time?

Ronde: In my free time I like watching sports, drinking good wines and enjoying time with my kids, my girlfriend and my friends.

What does success mean to you and do you consider your career a successful one?

Ronde: In all modesty, I think I have done well so far but there are many things to achieve yet. Success is not a goal in itself, for me it is important to have a job that challenges me and allows me to be involved in projects that impact the industry. I think I am very lucky to have a job which enables to me to travel and to work with interesting projects and people from various countries.

What motivates you? What are your sources of energy?

Ronde: Having an interesting and challenging life at work and in private is what motivates me and gives me energy.

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Baltics

Lithuania to Ban Gambling Ads

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The Lithuanian parliament on Tuesday approved restrictions on gambling advertising, set to take effect from next July.

The amendments to the Gaming Law, passed with 73 votes in favour and one abstention, will introduce a ban on gambling advertising starting in July 2025. Exceptions will apply to sports competitions and events, as well as sports sponsorships and broadcasts of sports competitions, which will have a transitional period until January 1, 2028.

Next year’s budget for the Media Support Fund earmarks an additional 4 million euros to compensate media organisations for lost advertising revenue.

Among other things, MPs backed a proposal from the parliamentary Committee on Budget and Finance to have a transitional period until the end of 2027, allowing up to three betting ad spots of under 15 seconds each per hour on television, radio and online between 06:00 and 18:00 and up to two per hour between 18:00 and midnight.

For online media, betting ads without a direct link to the gaming operator’s website will be limited to 20% of advertising space from 06:00 to 18:00 and 10% until midnight.

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Baltics

Genome launches SEPA instant payments, adding another valuable feature for iGaming companies

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Genome launches SEPA instant payments, adding another valuable feature for iGaming companies
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Genome (UAB Maneuver LT) has introduced SEPA Instant Transfers for all its clients. Companies can now make instant euro payments within seconds to optimize cash flow and improve operational efficiency across the Eurozone.
Additionally, SEPA Instant Transfers can be used for batch Transfers, making mass payments even more effective for companies, particularly the iGaming businesses.

“SEPA Instant Transfers enable quick payments in the Eurozone, improving cash flow and scheduling flexibility for business partners – a very crucial feature for modern-day companies that conduct operations online,” explained Genome’s CEO, Daumantas Barauskas.

SEPA Instant Transfers will be priced the same as regular SEPA Credit Transfers, ensuring users enjoy the convenience of instant transactions without any additional costs.

The feature has gone live shortly before the SiGMA Europe conference that Genome’s team will be attending. Businesses can learn more about SEPA Instant Transfers and other iGaming services Genome provides at booth #3102 or by booking a meeting.

“SEPA Instant Transfers is not the only service Genome offers iGaming companies. For one, they can streamline their financial operations with our API for mass payouts and B2C2B payments. We are currently developing the incoming payment notifications service via API (API for pay-ins). This feature will notify iGaming companies about client pay-ins in real-time. We also provide contactless physical and virtual Visa Business cards for media buying and other corporate expenses, with the added convenience of Google Pay, Apple Pay, and Garmin Pay compatibility. Additionally, a dedicated IBAN account simplifies B2B transactions, and the Genome iOS and Android apps ensure real-time financial management anytime, anywhere,” concluded Daumantas Barauskas.

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Baltics

iDenfy Partners with Confindo to Enhance Security and Prevent Loan Fraud

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iDenfy, an AI-powered identity verification, compliance and fraud prevention solutions provider, has partnered with Confindo, a leading provider of IT solutions specialising in customer relationship management (CRM) tools for group companies and external partners. This collaboration will help Confindo manage third-party risks and ensure proper fraud and breach prevention while building a seamless and secure verification experience.

The rise in digital transactions has made robust security measures more critical than ever. With security challenges like forged documents and synthetic identities, particularly in the financial and lending sectors, companies increasingly seek advanced solutions to protect their customers. Spending on information security and risk management products and services is expected to grow by 14.3% this year, reaching more than $215 billion. However, many companies operating in the financial sector see fraud as a top priority on the list, where even a single breach can have significant legal and reputational consequences.

Confindo, a dominant player in the consumer lending market since 2018, recognised the importance of securing its platforms against potential threats. Brands under the “Confindo” name, like Lenders, Bancovo, Comparar Prestamos mainly serve as intermediaries for consumer lending services. Consequently, the business is best known for representing over 20 banks and creditors in Lithuania and processing more than 10,000 inquiries monthly. As the business experienced a high volume of requests and new registrations, it required a new trusted Know Your Customer (KYC) vendor to help safeguard its operations, especially in this expansion stage across Europe.

According to Confindo, its recent operations in Latvia and upcoming launches in two new markets also showed a need for extra automation measures in its customer onboarding process. Before partnering with iDenfy, the IT and financial service provider aimed to build a conversion-optimised verification workflow that could remove the hassle around the application onboarding process. Among several identity verification providers, Confindo selected iDenfy for its reliable and efficient identification verification solution. The new software, already trusted by other platforms under Confindo’s management, stood out for its smooth integration with existing systems and provided a comprehensive global document base for more efficient scaling into new markets.

iDenfy’s ID verification solution is designed to automatically recognise, verify and extract information from over 3000 identity documents across 200 countries and territories. This comprehensive approach helps Confindo ensure that all possible safety measures are in place to prevent fraudulent loans, a key concern in the rapidly growing consumer lending sector.

It is worth mentioning that iDenfy is ranked as the top 1 identity verification solution in customer satisfaction on G2, boasting an average of 4.9 stars and over 70 reviews in 2024. This recognition underscores iDenfy’s commitment to providing high-quality, reliable services and prioritizes online user identification security.

“We chose iDenfy because their solution is not only trusted and tested but also perfectly aligns with our commitment to ensuring the highest level of security for our customers,” said Eitautas Bartuškevičius, CEO of Confindo.

Domantas Ciulde, CEO of iDenfy, said: “We’re thrilled to collaborate with Confindo in their mission to enhance security within the consumer lending space. By integrating our ID verification solution, we’re helping them create a safer, more reliable platform for their users across multiple countries.”

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