Industry News
Belgian and Dutch authorities are investigating loot boxes in video games

Loot boxes in Overwatch contain special items, with some being time-limited, such as one kind for a Halloween event earlier this year.
Purchases in video games that have a random result are often seen as a legal grey area in many countries, and so authorities in Belgium and the Netherlands are investigating whether the purchases of loot boxes in certain systems should be classified as gambling. In Belgium, this specifically relates to the games Star Wars Battlefront 2 and Overwatch, as the Belgian Gambling Commission is investigating those two titles specifically.
As reported by VTM (and via Eurogamer, Gamasutra), the director of the Belgian Gambling Commission, Peter Naessens, has stated that “if there is a game of chance, it is not possible without a permit from the Gaming Commission”.
In these games, players are able to purchase loot boxes, which have random rewards. In Overwatch, those rewards are cosmetic items that can change the player character or cause them to say different things in the game. In Star Wars Battlefront 2, those rewards can range from new weapons to the sorts of cosmetic items seen in Overwatch.
Previously, players were able to purchase these loot boxes for real money in both titles, but this has since changed: following fan backlash, EA, publishers of Star Wars Battlefront 2, have turned that system off. In both games, you’re able to earn loot boxes through play, with Overwatch also having a system where they can be bought for real money.
Similarly, the Dutch Gaming Authority are investigating loot boxes in games as a whole, as reported by NU.nl. Both groups are in research stages currently, and have not made a formal conclusion on whether loot boxes should or should not be counted as gambling.
Neither of these authorities have direct control on laws in the United Kingdom, and Eurogamer reported last month that the Gambling Commission in the UK does not currently consider loot boxes as gambling as they cannot be exchanged for real money. They have, however, been a “significant focus” for the organisation as of late.
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