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Older Galaxy Entertainment staff pressured to resign

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Older Galaxy Ent staff pressured to resign
Cloee Chao, co-founder of Macau Gaming Industry Frontline Workers' Union. Photo: gettyimages
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Several gaming workers reportedly petitioned Macau’s Labour Affairs Bureau on Friday, claiming that they had been unfairly treated by their employer, casino operator Galaxy Entertainment Group Ltd. The workers alleged they had been put under pressure to resign at their approaching 60th birthday, and on less favourable terms than workers of similar age in the past. In Macau there is no mandatory retirement age for private-sector workers. Galaxy Entertainment said in a statement sent to GGRAsia that it denied discriminating against older staff.

Some of those making the allegation received support from Macau gaming worker group Professional for Gaming of New Macau. The petitioning workers were close to 60 years old, said the labour group’s president Cloee Chao in comments to GGRAsia.

She said some workers had been asked to sign papers agreeing voluntary retirement but were subsequently not satisfied with the company offering only payment from a Galaxy Entertainment provident fund for its workers.

Ms Chao said such arrangements amounted to a change of policy by Galaxy Entertainment, as she asserted the firm used to offer those employees that voluntarily resigned, a payment from its  provident fund and compensation calculated according to the worker’s length of service.

We’ve noticed this change in [compensation] policy for workers since half a year ago,” Ms Chao told us. “…Many of these complaining workers have been employed for about five to eleven years, and are mainly from entry positions in security departments, and table games.”

For workers that are close to 60 years old and have chosen to continue to work in the company, they have been asked to accept a condition that their work contract will be renewed on a yearly basis, claimed Ms Chao. This was also something upsetting the petitioning workers, she claimed.

GGRAsia asked Galaxy Entertainment to comment specifically on the labour group’s allegations regarding those workers petitioning on Friday the Labour Affairs Bureau.

Company commentary

The company had earlier issued a statement that said: “…Galaxy Entertainment encourages team members at 60 years old or above to continue to stay in the workforce with Galaxy Entertainment. Nevertheless, we fully respect the… wish of the related employees, [regarding] whether they would like to continue to serve the company. Galaxy Entertainment stresses that we value team members as the most important assets and strictly abide by the Labour Relations Law of the Macau SAR Government; meanwhile, for team members who are 60 years old or above and have chosen to stay with GEG, their length of service has been counted.

The casino operator also noted that it had been reviewing its benefit policy “in order to enhance employee protection”, and would make related adjustments when appropriate.

Galaxy Entertainment sent GGRAsia a further statement on Monday evening. It did not directly address the labour group’s claim of reduced terms for those company staff that resigned aged 60.

But it did note: “Galaxy Entertainment provides the pension amount of contribution from employer and employee to all team members at the age of 60 according to our pension and benefit plan when they leave the company.

Galaxy Entertainment added: “Before the separation of an employee, our human resources specialists will explain the terms and conditions of the related documents in the employee’s common language.”

The company further stated, referring first to another labour group that often liaises with the city’s government: “We were notified by the Macau Federation of Trade Unions and the Labour Affairs Bureau that some individual Galaxy Entertainment team members had expressed uncertainty and felt confused about their retirement arrangement. As each case is unique, Galaxy Entertainment will continue to listen to, and get feedback from, our team members directly.

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Asia

Goa Introduces an Entirely Online Lottery Platform

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In a move towards modernising India’s lottery sector, the state of Goa has introduced an entirely online lottery platform, sanctioned by the Directorate of Small Savings and Lotteries. This initiative, known as Great Goa Games, aims to bring transparency and convenience to an industry that has long grappled with allegations of mismanagement and fraud.

Ticket sales commenced Monday, with the inaugural draw set for Sunday. Rhiti Group, led by founder Arun Pandey, was granted the license to operate and market the platform. “Our mission is to democratize opportunities through technology,” Pandey stated, emphasizing the secure and user-friendly nature of the app-based system.

Goa government official Narayan Gad lauded the move as a step forward for the Indian lottery sector. “With our online lottery streamlining processes through technology, we are setting a new standard in the lottery industry,” Gad remarked. “The technology-based product will enhance transparency and ensure improved monitoring and regulation of operations.”

This development follows new rules governing online lotteries, introduced by the Goa directorate in February 2023. Currently, 13 states in India, including Goa, allow lottery games, though others have banned them due to concerns over gambling addiction and operational irregularities.

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Asia

DigiPlus Interactive Launches “Pusta de Peligro” Campaign

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The DigiPlus Interactive Corporation, with its social development arm, BingoPlus Foundation, has launched the “Pusta de Peligro” campaign, pioneering a responsible gaming initiative to empower Filipino players with the knowledge and tools to make better choices in their gaming experiences. This campaign leverages the relatable term Petsa de Peligro—which reflects the need to be prudent before paydays in the Philippines as a metaphor for moments when players must exercise caution and discipline in their gaming.

The Pusta de Peligro campaign aligns DigiPlus Interactive with the efforts of PAGCOR in promoting responsible gaming and playing with a trusted operator, demonstrating a shared commitment to keeping gaming safe and enjoyable. A three-pronged approach to prevention, education and intervention anchors the campaign’s objective to teach Filipinos how to know the risks, set limits and get the right support.

Last November 14, DigiPlus and BingoPlus Foundation held the “Tamang Laro, Tamang Panalo! Wais Tips for Pusta de Peligro Moments” hybrid talk show in its headquarters in front of over 200 audiences on-site and online.

The show was split into two sessions with the first one being the “Tamang Laro” episode–Teresita Cambe-Castillo, licensed psychologist, chairperson of the board of Seagulls Flock Organisation and International Gambling Certification Board member, discussed how to spot the signs of excessive gaming and provide mental health support for oneself or others.

In the afternoon, proven financial guru Armand Bengco led the conversation in the “Tamang Panalo” episode, teaching the viewers how to continue winning by knowing how to handle money, build an entertainment fund and spend responsibly.

The “Tamang Laro, Tamang Panalo!” hybrid talk show is proof that DigiPlus, through BingoPlus Foundation, is committed to advancing an education campaign that goes beyond reminders on responsible gaming habits, but also gives actionable, practical tips to better manage their entertainment fund through financial literacy learning sessions, and spot the signs and provide psychological first aid for excessive gaming.

“We’re committed to more than just delivering exciting digital entertainment. With Pusta de Peligro, we’re taking responsibility to help players be mindful, enjoy responsibly, and stay financially aware,” said Rafael Jasper Vicencio, Director of DigiPlus Interactive and President of AB Leisure Exponent and Total GameZone Xtreme, the operator of BingoPlus Stores and developer of its beloved games.

Celeste Jovenir, COO of BingoPlus Foundation and Vice President of DigiPlus Interactive, said: “Pusta de Peligro is just the beginning. We are committed to setting the bar as a responsible industry leader, helping Filipinos navigate gaming wisely, for truly enjoyable and rewarding experiences with us.”

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Asia

MelBet Appoints Bollywood Actress Sherlyn Chopra as its New Brand Ambassador

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International iGaming company MelBet has appointed Sherlyn Chopra, one of India’s famous and glamorous actresses, as its new brand ambassador.

As a brand ambassador, Sherlyn would be involved in creating exclusive content and promoting MelBet in international markets.

Sherlyn Chopra is known for her significant success in the film and television industry. Her work, including her role in the psychological thriller, Red Swastik, made her popular in India. Sherlyn is actively involved in showbiz and continues to expand her horizons by doing popular web-series, music albums, short films, launching glamour and style apps and other creative projects.

“I am incredibly excited to become a part of the MelBet family. Sports are more than just games or competitions as they unequivocally bring people together. I am proud to contribute to its popularisation with such a reliable partner. MelBet is not just about gaming, casinos, or sports. It is about team spirit towards involvement in the games, followed by highs and lows which are inevitable in the pursuit of success and victory. MelBet is an experience that brings us closer as a community and in setting our goals and achieving them. I am looking forward to starting our collaborative journey and the opportunities that we can create and explore for our growing game lovers,” Sherlyn Chopra said.

With this appointment, Sheryln joins other leading names, who represent MelBet in India and globally. MelBet believes that with her fearless approach to pushing boundaries, she embodies the innovative spirit that MelBet values – which led to her appointment. This partnership is expected to strengthen MelBet’s connection with sports enthusiasts, gamers and those passionate about the game, opening up new opportunities for clients and helping to further expand the brand’s reach across South Asia.

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