NSW Government to Assess Responsible Conduct of Gambling Training and Practice

The New South Wales (NSW) Government has set out plans to conduct a study into the responsible conduct of gambling. The study, which has been commissioned by the Responsible Gambling Fund, is to understand how effective the existing Responsible Conduct of Gambling (RCG) training and practice is in NSW.

“There has not been a recent comprehensive examination undertaken in NSW into the effectiveness of RCG training. We are committed to working towards zero gambling harm in NSW. We need to ensure we have a dynamic and robust standard of RCG training for all accredited staff to support them to prevent gambling harm in our communities,” Natalie Wright, Director of the Office of Responsible Gambling said.

The Responsible Gambling Fund has commissioned Central Queensland University to undertake an anonymous survey and focus groups with RCG competency cardholders. Findings from the survey and focus groups are expected to be published in 2020.