Industry News
UKGC Issues Guidance for Gambling Businesses that Close Down their Operations

The UK Gambling Commission (UKGC) has issued guidance for gambling businesses that close down their operations. Earlier this year, Betbright sold its sports betting platform to 888 before telling its customers that all unsettled single bets would be voided.
The UKGC stated: “Even where a business becomes insolvent, we still may act against both the operating licensee and any relevant personal management licensees if there have been failings. We will also consider a licensee’s conduct in any future licence application they make. If we consider there has been wrongdoing, such as fraud or illegal trading, we can refer this to the relevant enforcement agency.
“We expect all gambling businesses to have plans in place and take steps to make sure that consumers are not unnecessarily disadvantaged if they do have to close for whatever reason. The best outcome for consumers will depend on the specific circumstances. If a business is insolvent (unable to pay its debts) then it cannot legally carry on trading.
“On an ongoing basis, we expect businesses to do the following: be aware of their liabilities and check they can cover these; warn consumers placing long-term bets that their stakes and winnings are not secured in the event of insolvency; give consumers information about the level of funds protection in place. This is a requirement of our licence conditions.
“If the business decides to close, we expect them to do the following: provide clear and concise information to consumers; show they are in control of the situation by keeping consumers updated and giving information on any potential routes for redress (communication should include all available means including direct contact and wider messages on social media); discharge all their liabilities to their consumers whenever possible.”
-
Interviews5 days ago
Why crash has become big business for operators and suppliers
-
Asia5 days ago
BETBY TRIUMPHS AT SiGMA ASIA MANILA, WINNING BEST ESPORTS PROVIDER AWARD
-
Balkans6 days ago
Evoplay partners with Palms Bet to strengthen Bulgarian presence
-
Latest News5 days ago
Veikkaus Enters into Long-term Partnership with Jokerit
-
Compliance Updates5 days ago
Lukashenko Says Gambling Establishments Should Introduce Moratorium on Gaming in Debt
-
Interviews5 days ago
Bet Builder Q&A w/Abelson Sports’ CBO Jeevan Jeyaratnam
-
Conferences in Europe5 days ago
WiseGaming ready to showcase agile platform at SBC Malta
-
Latest News4 days ago
Oddschecker Announces Key Grid Position Updates