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HSBC Introduces Self-exclusion Tool for Gambling Transactions

Published

6 years ago

November 15, 2019

Niji Narayan

HSBC UK increases gambling block feature to 3 days

Reading Time: < 1 minute

HSBC has introduced a new measure intended to help problem gamblers. The bank will offer its UK customers the option to self-exclude from all gambling transactions, a restriction that can only be reversed after a 24-hour cooling-off period.

The scheme is designed in partnership with the charities GamCare and GambleAware. The bank said the move was a response to concerns expressed by its customers about the impact that betting is having on their finances.

It has trained staff to respond to the calls with the help of GamCare and will also analyse data on card spending to see who might benefit from advice.

Dr. Heather Wardle, an assistant professor and gambling behaviour researcher at the London School of Hygiene and Tropical Medicine, said: “The financial sector is a key enabler of the gambling industry – without them online gambling couldn’t exist. So it’s right that banks and other financial institutions take the protection of people from gambling harms seriously.”

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Niji Narayan

Niji Narayan has been in the writing industry for well over a decade or so. He prides himself as one of the few survivors left in the world who have actually mastered the impossible art of copy editing. Niji graduated in Physics and obtained his Master’s degree in Communication and Journalism. He has always interested in sports writing and travel writing. He has written for numerous websites and his in-depth analytical articles top sports magazines like Cricket Today and Sports Today. He reports gaming industry headlines from all around the globe.