UKGC Publishes Data Showing Impact of Covid-19 on Gambling Behaviour in August 2020

The UK Gambling Commission (UKGC) has published further data showing the impact of Covid-19 on gambling behaviour in Great Britain. The data reflects the period between March and August.

The latest data for August points that:

• The online market contracted slightly, with the number of bets down 2%, of which real event betting decreased 12% and the number of active customers decreased 7%. Gross gambling yield (GGY) decreased by 12%.
• The number of online slots sessions lasting longer than an hour decreased by 7% with the average session length remaining steady at 21 minutes.
• The number of customer interactions undertaken has risen 11%; 4% of those interactions reported were direct contact from staff (down from 5% in July).
• High street betting – GGY has remained steady, while total bets and spins decreased both by 2% since July.