Industry News

MaxBill Survey Shows Gaming Companies are Speeding Up Their Digital Transformation

Published

4 years ago

May 20, 2021

MaxBill Survey Shows Gaming Companies are Speeding Up Their Digital Transformation

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MaxBill has recently conducted a research that aimed to uncover the state of digital transformation in gaming providers’ business processes. The survey was held for five weeks and counted 320 respondents in total.

The research showed that half of the companies were affected by the COVID pandemic last year, speeding up their digital transformation. It mostly consisted of switching employees to the remote mode, but a significant number of the companies underwent extensive procedural changes or value chain disruptions. For example, as much as 87.5% of the participants stated that process automation is important for their business. However, other digital tools that are popular in some other sectors, like CRM software or artificial intelligence implementations, are not widely used by gaming providers.

The more detailed report, based on the results of the survey, is available on MaxBill’s website.

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Niji Narayan

Niji Narayan has been in the writing industry for well over a decade or so. He prides himself as one of the few survivors left in the world who have actually mastered the impossible art of copy editing. Niji graduated in Physics and obtained his Master’s degree in Communication and Journalism. He has always interested in sports writing and travel writing. He has written for numerous websites and his in-depth analytical articles top sports magazines like Cricket Today and Sports Today. He reports gaming industry headlines from all around the globe.