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Interviews

“The industry needs a matchmaker that can identify each company’s potential”: Exclusive interview with Betbazar CEO

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Exclusive interview: Betbazar CEO on next-gen demographics
Reading Time: 5 minutes

 

Alexandr Iaroshenko, CEO of the industry’s matchmaker, Betbazar, discusses the importance of choosing the right partner, as well as the key trends shaping supply and demand in the industry right now. Hint – Esports is set to do particularly well!  

To introduce Betbazar to our readers, can you tell us a bit about yourself and what you do?

The idea for Betbazar came to me after working with BetGenius for eight years, I gained a great deal of insight into the needs of the modern sports betting company.

Quite often, the real challenge for suppliers is to understand feedback from the operator and it was our vision to be a company that can solve those issues by connecting the right operators and the right suppliers together. The industry needs a matchmaker that can identify each company’s potential and connect them to their mutual benefit. Our aim is to be a go-to expert on what suppliers are on the market, what products are available and what can be found beyond the face value.

Our supplier partners have everything operators need to hand. We span engagement, odds feeds, KYC processes and platforms with a view to expanding on this, all with unmatched efficiency from our vast understanding of the sector. The potential for synergy with this business model is limitless.

How does Betbazar fit into the overall gaming ecosystem? What can you bring to the table for suppliers and operators as a ‘matchmaker’?

We dig deep into what a company offers and identify its pain points. We figure out where it could be stronger and present a solution that is actually relevant for them. When a business has been working with the same product for a number of years it can be easy to get complacent and not try different approaches that could work better. There is so much noise in the industry with everyone offering solutions, but more often than not these aren’t the right fit for your company and its challenges. We cut through the noise and hand over the correct partner for a specific solution. You can never underestimate the power of having an outside consultant’s view on how to improve your processes.

When we first got started, it actually surprised us to learn that this isn’t just a problem for small companies, but for big ones too. It is easy for a business of any size to fall into this kind of rut. Our success, especially in the last year has inspired a strong sense of trust from our partners. This has been essential for growing our business and has allowed us to forge reliable long-lasting business relationships between operators and suppliers.

Take us through the Betbazar process – how does the process work and how can you help generate true operational success for your partners?

Our process has a two-pronged approach, with the first being situational. If we take last year as an example, when COVID hit there was a definite need for an eagle eye of the industry and we were prepared to offer this. We helped companies to adapt and scale quickly and get back to innovating rather than being stagnant during that period. What became clear was that amid so much uncertainty, there was a great deal of opportunity given the quality of the research and data that we had to hand. As a result, Betbazar grew 400% during this period.

The second approach is geographical. We analyse regions and locations based on what’s needed in those specific locations. We have had a lot of success in CIS and Europe, but we’ve also identified markets that are of strong interest including LatAm and the US. As well as that, we’re keeping an eye on Asia and looking forward to seeing more regulation there.

We then assemble a portfolio of products that work for each region and liaise with our international network of experts who help identify challenges and advise on rollout. All the while, we are in constant contact with our clients to finetune the offering so we’re able to propose a real silver bullet solution.

Given the last 12 month’s events – how essential do you see it to have companies like yours that can truly match interested parties together?

When the pandemic started, operators needed solutions fast. We had our understanding and perception of how sports punters would react to the lack of sport. With this in mind, we immediately identified products that could work and solve those issues, including Esports.

We knew Esports would be a great performer with high-velocity action that could keep the excitement going and filling the sports gap. Many clients were toying around with the idea of Esports for years but not really getting anywhere. We saw the Esports phenomenon coming and when our clients decided that was the route they wanted to go down, we were able to set them up with Esports solutions immediately. We made sure that revenue kept coming in and this challenging time became a very lucrative one for our clients.

While I obviously can’t say too much about exact operations, it is fair to say that we were key to the rise in Esports over last year. So much so, it’s one of the reasons we enjoyed a record-breaking 400% annual growth and why so many of our clients see us as a true guiding light now.

What are you seeing in terms of trends and demand for products? With the industry evolving so rapidly at this time, what’s key for supply and adoption?

Well, given what we have seen in the last year, I think that Esports is here to stay. In fact, I think it will be key in many corners of the industry. There is plenty of room for development and growth.

As we are committed to diversifying our products, Esports will certainly play a big role in that development as we branch out. We are also assembling a new armoury of products that power engagement and retention – and which I believe will offer a serious boost to any operator looking to capitalise on this summer’s action.

Looking to the future – our vision is to cover the full sports betting ecosystem, applying different platforms to our offering and payments, in particular, will be integral to that expansion. Start-ups and industry disruptors are one area we find especially interesting. Helping these businesses to scale their product and taking their vision to the market is an exciting prospect for us.

How much is the changing regulatory environment across Europe going to affect how operators procure and integrate third-party products?

Esports is still in its infancy so we’re expecting to see enhanced regulations around that area and looking out for ways that we can upgrade. Regulators are still only starting to understand how it works from a betting perspective. There is yet to be a great deal of evolution in this market and our products will help our partners navigate restrictions will engaging players.

Ukraine is a good example of how Esports has already evolved, as it was recognised as an official sport. This development with federated teams allows us to approach whole new areas where we can offer solutions – and I’m very excited by the scope that can be achieved.

Another challenge we are investing plenty of energy into at the moment is that live-betting is being restricted in France and Spain with punters being unable to bet on the next 15 minutes of live-action. We’re working hard to put together a list of engaging products that circumvent that given how profitable high-velocity and instantaneous betting are becoming – while also ensuring we stay regulation-friendly.

Last but not least, what products do you see being in hot demand this summer and beyond by your operator partners? What should our readers be keeping an eye on?

From what I can see, the market has passed the COVID challenge. We’re now past the reaction stage and now it’s time to find new ways to engage and excite customers this summer.

My advice would be to look for suppliers that can make you agile, more engaging and faster. Our supplier Betegy is a good example of this. They’re able to deploy AI to completely automate global marketing campaigns, which saves the likes of Parimatch days in operational time. Such actions can truly revolutionise a company’s operations and make them a market leader.

KYC is another area that is important to invest in. No customer wants to wait days before they get their winnings. The end customer will only ever be satisfied with instant payment in this case so we’re working hard to ensure payments can be processed in 15 mins at the latest. This will always help companies to prosper.

 

 

 

Interviews

The difficult second album

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The difficult second album
Reading Time: 4 minutes

 

Nik Robinson, CEO at Big Time Gaming, talks about the challenges studios face when it comes to sequel slots such as its just-launched Danger! High Voltage 2.

 

Congratulations on the launch of Danger! High Voltage 2. Tell us more about the game and what players can expect.

Thanks! We’re absolutely thrilled to launch Danger! High Voltage 2—it’s an electrifying sequel we think fans of the original will love. When we released the first Danger! High Voltage, the response was phenomenal, and players kept asking for even more high-octane action. So, we set out to turn things up to 11 with this release.

The game cranks up the excitement with our Megaways™ engine, giving players up to 117,649 ways to win on each spin. The base game is supercharged with volatility and powered by the MegaDozer, perched right above the reels, ready to drop Scatters, Wilds, Multipliers, and other electrifying surprises into play. Then there are the two fiery free spin bonuses—Fire in the Disco! and Danger Danger!!—designed to keep players on the edge of their seats.

And, of course, it wouldn’t be Danger! High Voltage without the unforgettable soundtrack by Electric Six! Get ready for some serious foot-tapping and headbanging because this game truly brings the heat.

 

How does the second instalment differ from the original Danger! High Voltage slot you launched back in 2017?

This time around, players are transported to an electrifying thrilling industrial scene, and introduced the groundbreaking mechanic MegaDozerTM mechanic sitting up top, ready to unleash Scatters, Wilds, Multipliers, and surprises.

It’s amazing to see how much slot game design has evolved since we launched the first game in 2017, and Danger! High Voltage 2 is a testament to that evolution. This time, we’ve built it around our Megaways™ engine, which amps up the gameplay with up to 117,649 ways to win on every spin.

We’ve also kept the player choice element for the Free Spins round, but we didn’t just stop there. Fire in the Disco! and Danger Danger!! are brand-new bonus features that make every spin a symphony of excitement. It’s a whole new level of Danger! and a thrilling way for players to experience just how far we’ve come in delivering cutting-edge slots.

 

What made the iconic song from Electric Six the perfect soundtrack for creating a slot game around?

When we set out to create Danger! High Voltage 2, we knew we had to keep the core essence that players loved—the name and that iconic Electric Six soundtrack—but from there, this game is a totally new beast.

It’s insanely catchy and the perfect soundtrack for spinning the reels. For me, it stirs a strong feeling of nostalgia, taking me back to the early 2000s when the song was riding high in the charts. The more I listened to it, the more I became convinced it would be huge fun to create a slot game around the song. The lyrics lend themselves to bonus features (Fire in the Disco! Danger Danger! Or the original High Voltage & Gates of Hell), and the disco theme works really well as an online slot because it is so visual and colourful. With the original, we were able to capture the essence of the song and bring it to life, which is why Danger! High Voltage became a runaway success. Danger! High Voltage 2 turns the volume up to the max and we fully expect it to rise to the top of the charts, just like the original did.

 

Just how hard is it to launch a follow-up to a hugely successful slot game? What are the main challenges in doing so?

Launching a follow-up to a hit like Danger! High Voltage is no easy feat—it’s a bit like making the sequel to a blockbuster movie. You need to build on the experience offered by the original game, keeping true to the core theme and gameplay while making sure it offers something new and different. Stick too close to the original and it won’t deliver the excitement players are seeking, move too far away from it and you can end up with a significant disconnect from the original. But we reimagined the visuals and mechanics, integrating our Megaways™ engine as it adds massive win potential with up to 117,649 ways to win and to keep the gameplay engaging. We took risks with a completely new mechanic MegaDozer™ and introduced two brand-new free spin features, Fire in the Disco! and Danger Danger!! which had to be meticulously tested to ensure they deliver the right blend of fun and volatility. It becomes a bit of a balancing act whereby you need to keep core elements the same or similar and then bring in new elements that take the whole package to the next level. It’s easy to see why the second album is often the toughest for musicians.

 

Big Time Gaming seems to have cracked the code when it comes to sequel slots with the recent launch of Bonanza Falls so you must have been able to overcome these challenges.

We’re fortunate to have such strong original titles like Bonanza and Danger! High Voltage as a foundation for our sequels, but make no mistake—it all starts with the team’s incredible work in crafting these iconic games in the first place. When you have a solid base, it gives us the freedom to innovate boldly. For instance, with sequels like Bonanza Falls and Danger! High Voltage 2, we introduced fresh mechanics like MegaDozer™, Win Exchange™, Bonus Coins, which add entirely new dimensions to gameplay. These features aren’t just updates; they’re true evolutions that deliver exhilarating experiences and keep players coming back.

Our team embraces these challenges head-on, bringing excitement and a touch of fun to every sequel we produce. And while these games build on the legacies of the originals, they’re crafted to stand tall on their own merits. Bonanza Falls and Danger! High Voltage 2 don’t just rely on the reputations of their predecessors—they’re outstanding games in their own right, designed to thrill players new and old alike. It’s about creating something fresh while capturing the magic that made the originals so beloved.

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Interviews

Exclusive Q&A w/ Radek Pšurný, CEO at Match Hype

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Exclusive Q&A w/ Radek Pšurný, CEO at Match Hype
Reading Time: 3 minutes

 

Match Hype has just won two industry competitions. Talk us through your product.

Match Hype brings engagement from social media platforms like TikTok and Instagram into the sportsbook. Our technology automatically turns raw sports data into short videos full of sports and betting insights. We have the capacity to create up to a million videos daily in more than 30 languages. We also provide hosting and streaming of the videos, and we track everything in the video thanks to our own player. The high level of video experience and the scale make us unique in the market, and we believe that this innovation is extremely needed in the industry—and the judges in the competitions probably agree with us.

 

What technologies are you leveraging to deliver such a cutting-edge tool/product?

We have more than six years’ experience in developing dynamic video solutions for clients like Microsoft, HBO, and SAP, and a decade in high-end video production for similarly well-known clients. Match Hype is the essence of this. We have developed our own robust cloud infrastructure that enables us to work on a huge scale. We can also leverage the integration of third-party solutions that help us make the video content rich and engaging. The AI boom came at the right time to help us make the experience for the viewer even better.

 

Who is Match Hype aimed at?

We focus mostly on sportsbook operators, where we think we can bring the biggest value. But we also have clients on the affiliate and media side. Our “competition” at the moment are creative professionals who are able to create one video at a time. To cover hundreds or thousands of events daily, you need huge manpower. With Match Hype, you don’t need that—it’s all automated. Anybody who appreciates this level of efficiency will benefit.

The end users are any sports fans who enjoy engaging videos. So basically everybody.

 

Has this industry been slow to embrace video content and unlock the potential it offers? If so, why?

It’s hard for us to talk about the whole industry, as we haven’t been part of it for that long. But iGaming feels like a conservative industry where only truly meaningful innovations make it. Fingers crossed for Match Hype being one of them. We are confident because of our track record in other industries, and mostly thanks to the results of our dynamic videos that are already used by significant igaming industry players.

 

What makes video content so effective at customer acquisition? How can Match Hype be used in this regard?

People just love video content. In the last review, TikTok said that the average user spends around 90 minutes a day on their platform. Platforms like Spotify used to be music and podcasts only; now they are full of videos. You just can’t ignore that. Video killed the radio star, and a static sportsbook is next to die.

 

And what about retention? How can it be used to keep players engaged and coming back for more?

Imagine that a 30-second video gives you the exact insights to help you make a betting decision without spending dozens of minutes on different resources to gather all the information. People don’t want to read anymore. This is probably an even bigger strength of Match Hype than user acquisition.

 

What can we expect from Match Hype in the coming months?

We will establish Match Hype as an industry standard for dynamic video content. We’ll bring many more sports like tennis, basketball horse racing and. We are preparing real-time video use cases—for example, half-time updates in football—and new distribution channels like integration directly into streams. The potential is huge. Stay tuned.

 

Any final thoughts?

For the last year, we have talked with literally hundreds of iGaming experts, investors, and executives. Almost every one of them sees fan engagement as a huge topic in the upcoming months and years. And video will definitely play a key part in it.

Video says more than a thousand words. Give it a go—watch one of our 30-second videos and see for yourself.

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Affiliate Industry

Flying high: How RavenTrack is helping operators unlock the true potential of their affiliate programs

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Flying high: How RavenTrack is helping operators unlock the true potential of their affiliate programs
Reading Time: 3 minutes

 

We sit down with Adam Rowley, Managing Director at RavenTrack, to understand why data, tracking and optimisation are key to a successful affiliate program

 

Your tagline is “win at performance marketing”. Tell us more about how you help operators maximise their partnerships with affiliates.

It is indeed. RavenTrack is a powerful affiliate tracking solution that allows operators to track, optimise and grow through their affiliate programs. Our proprietary solution offers an advanced affiliate tracking platform built by iGaming experts – this ensures it meets the unique demands of the industry, including the need to withstand the pace and complexity of affiliate marketing in the online sports betting and casino space. RavenTrack has also been designed to be flexible and customisable so that it can be adapted to individual client requirements. This combination of qualities has seen us become the go-to affiliate software tracking provider for more than 150 brands across the world, brands that are winning at performance marketing with the support of RavenTrack.

 

Why is tracking so important to the ultimate success of an affiliate program?

Tracking is the glue that holds marketing and sales together in the online arena. But effective tracking requires a platform that delivers reliability, accuracy and a seamless UX so that users can easily dig into the data and generate valuable insights. Speed and reliability are crucial so that operators don’t miss a single click or conversion. To track data effectively, operators (and their affiliate partners) need tools such as pixel and postback capabilities and geo-targeting. The former allows affiliates to track customer activity in real time which helps them maximise the revenue of the brands they work with. When it comes to intelligent geo-tracking, it allows users to identify and aim to funnel traffic through specific locations.

But tracking is just one part of the process and success of an affiliate program– online sportsbook and casino operators must be able to take the data they have tracked and use it to optimise campaigns, both internally and those being run by their affiliate partners.

 

What does optimisation look like? How does RavenTrack help its customers do this?

Traffic source provides a lot of spoke for optimisation, especially when it comes to things like which affiliate is performing best, changes to traffic, ROI and conversion rate optimisation. With RavenTrack, operators have the insight they need to do this. They can also give their affiliates access to data via their own internal reporting systems – this is done via our two-way API – to help determine which campaigns and creatives are delivering the best results. Operators also need to optimise the commercial agreements they have in place with their affiliate partners, and this means being able to offer them a range of options including CPA, revenue share, CPL, CPM and hybrid.

As operators – and their affiliates – get more experienced at using data and tracking, they will want to customise reports to a pretty granular level so that they can optimise to a much deeper and greater extent. Customisable reports (we have more than 20  reports available), marketplace and dashboards are just a few of the tools we provide to help operators and affiliates optimise campaigns and work to the commercials that deliver for both parties.

 

And how does all of this come together to help both operators and affiliates scale at pace?

Our fixed-cost model means operators can create as many campaigns for their brands as they like without the worry of additional costs. This in turn makes growing their program pretty straightforward. With a long list of commission structures available (which can be customised by the client) for their affiliate partners, operators can ensure the growth of the program is reflected in the growth of the wider business, ultimately allowing them to maximise profitability from affiliate marketing activity while at the same time ensuring their partners are fairly compensated for the quality traffic they send.

 

Migrating to a new affiliate tracking platform can cause major upheaval. How do you help operators through the process?

We know that moving to a new platform can be a big decision and a significant undertaking, but we have plenty of options to make it a seamless process from start to finish. This includes working with the affiliate program team to run their old and new program side by side to ensure there is absolutely no drop-off in traffic or lost data.  Our UK-based account and customer support team is always on hand to assist during the migration process, and once operators are up and running with RavenTrack – this includes helping them get the most out of our platform and tools.

 

RavenTrack has only been around for a handful of years but has already achieved great things. What can we expect in the months ahead?

We hit the market in 2018 and haven’t looked back. Today, we work with 150 brands, processing more than one billion clicks per month and £2billion in deposits to date. The operators using RavenTrack to run their affiliate programs have generated more than £500 million in revenue and counting. Our numbers speak for themselves and no matter the size of brand or affiliate program, our solution is the key to unlocking the true potential of affiliate marketing. As for the months ahead, expect more platform updates, new tools and some big-name partnership announcements.

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