Industry News
Successful First Year for ITL’s Hygienic Cash Automation
CashGenic, the hygienic cash automation from ITL, was first launched in May 2020 during the height of the covid-19 pandemic to enable customers to pay with cash both safely and hygienically. Since it was first launched, ITL has secured a number of distribution suppliers in the UK and throughout Europe, who collectively have installed several hundred units in numerous countries including the UK, Germany, Spain, Belgium and Austria.
Commented on this achievement, Thorsten Labusch, VP of Sales & Business Development, said: “We are delighted with the success of CashGenic which was introduced during the height of the COVID pandemic as a solution for those customers wanting to pay by cash safely during a time when coins and banknotes were being incorrectly portrayed as high risk in terms of transmission. Although this was proven inaccurate, the COVID crisis highlighted the need for businesses to continue to accept cash while maintaining social distancing. The technology has been developed by us and the complete system solution is supplied and installed direct from our approved partners using their own hardware.”
“Our partners have developed a full solution that includes our intelligent banknote recycler and advanced coin recycler. CashGenic is an affordable solution with easy installation and no software integration involved. A compact, all-in-one counter-top device it ensures easy customer access, with pay-in and pay-out managed by staff via a mobile tablet device. One year on, and we have over 9 strategic partners spread throughout Europe who together have now installed over 400 units, across 22 different countries and this continues to grow.”
CashGenic can be used in various settings within the retail sector to automate the counting and handling of cash, therefore saving time and generating greater efficiencies for businesses, as well as helping organisations eliminate shrinkage and accounting errors.
Thorsten continued: “Our partners have installed the system at various retail venues including butchers’ shops, toy shops and fish and chip shops, amongst others. One of our partners, Perfect Money, provider of innovative payment solutions based in south Germany are proudly building the machines (renamed Vicky) in Germany. This high-performance, smart cash dispenser has space-saving dimensions so fits onto any counter and Perfect Money customers have reported that several businesses have seen an uplift in cash takings of around 10%.”
Andy Bullock, Senior Business Development Manager of ITL, commented: “CC Dynamic, our first CashGenic UK supplier, have been rolling out the system (branded as £XCHEKKA) with Maggi Electronics completing the installs.”
Commenting on a successful installation at the Café Royal in Scotland, owner and National Federation of Fish Friers (NFFF) member John Pagani said: “Overall, it’s been a tremendous success. The £XCHEKKA system is affordable, so much so, we ordered two, one for our indoor café and the other for our take-away. Staff love it, they no longer have to count change and can concentrate on serving the customer to provide excellent customer service rather than worrying about change and having to wash their hands after touching the money and sanitising again.”
Industry News
LiveScore Group Announces Internal Restructuring as Part of Sustainable Growth Strategy
LiveScore Group has announced an internal restructuring process, expected to impact more than 100 existing roles across multiple business locations, including London.
The changes are seen as a difficult yet important step for LiveScore Group, streamlining the business to create improved structures and a pathway to long-term sustainable growth. All impacted employees have been informed and are now subject to a confidential consultation process.
Sam Sadi, CEO of LiveScore Group, said: “On behalf of all Directors of LiveScore Group, and the relevant subsidiary companies, we are saddened by the difficult decision to commence an internal restructure of the business, a process which impacts a significant number of our people.
“Whilst we celebrate our recent period of significant and exciting growth, we must now future-proof the organisation and ensure our internal structures allow us to achieve long-term and sustainable success.
“This is a hard time for all our people, as we say goodbye to colleagues who have played an important role in our journey across recent years.”
The announcement follows on from the recent news that LiveScore Malta Limited (part of LiveScore Group) is to withdraw its LiveScore Bet brand from the Netherlands following recent government tax increases in the market. The announcement includes those impacted by this. There will be no other customer impact in respect of any of the remaining LiveScore, LiveScore Bet or Virgin Bet sites globally.
Industry News
Pronet Gaming Appoints Alex Karaoulis as its New Commercial & Product Strategy Lead
Pronet Gaming, an award-winning platform provider of full turnkey solutions, announced the appointment of Alexandros Karaoulis as its new Commercial & Product Strategy Lead.
With over 14 years of experience in the iGaming industry, Karaoulis brings a wealth of knowledge and expertise that will be instrumental in driving the company’s strategic initiatives forward.
Throughout his iGaming career, Karaoulis has held various senior roles with B2B sportsbook and casino providers, as well as with B2C operators. His extensive background in marketing and sales within the iGaming sector positions him as a true industry expert, ensuring that Pronet Gaming remains at the forefront of innovation in a rapidly evolving market.
“I am thrilled to join Pronet Gaming and excited to fulfill my role in developing and executing sales strategies to drive the company’s revenue growth in key markets,” Karaoulis said.
With a track record in commercial strategies and driving product excellence, Karaoulis’ appointment is invaluable as Pronet Gaming now seeks to expand its footprint to Asia. His vision and deep understanding of the iGaming landscape equip him to navigate the unique challenges and opportunities that the dynamic region presents.
“I want Pronet Gaming to lead the iGaming revolution by providing innovative, culturally tailored solutions that cater to the diverse and rapidly growing demands of the region. Through strategic partnerships, cutting-edge technology, and a deep understanding of local markets, we aim to empower operators to offer world-class gaming experiences that engage players and drive sustainable growth,” he added.
According to Karaoulis, Pronet Gaming is poised to make a splash in Asia by leveraging its advanced technology, flexible platform solutions and deep market expertise while adapting to the unique characteristics of the region.
“The key differentiation point of Pronet Gaming is that we have B2C experience, which greatly aids in understanding the needs of operators and helping them to improve and execute their strategy according to the market. I have worked in B2C roles for more than seven years in my iGaming Career and managed campaigns across various channels, optimised conversion funnels, and learned to use data to improve player acquisition and retention,” said Karaoulis.
Karaoulis acknowledges that the marketing skills he has acquired from B2C experience are valuable in every B2B environment. As he dives into his new role at Pronet Gaming, Karaoulis aims to guide his operator clients on how to better market their own sites, including providing them with advice on effective acquisition strategies, content marketing and campaign structures that appeal to iGaming audiences.
“I also focus heavily on engagement strategies, loyalty programs, bonuses, and personalised offers to keep players active and returning. In my new B2B role, I will advise clients on best practices for player engagement, helping them adopt effective loyalty programs, personalised marketing, and retention tactics that drive player lifetime value to improve the end-player experience for our clients’ sites,” Karaoulis added.
Industry News
Vbet Wins Best Online Casino Operator 2024 at SiGMA Europe 2024
Vbet has been crowned the Best Online Casino Operator 2024 at the highly coveted SiGMA Europe event, cementing its position as a leader in the online gaming industry.
This achievement highlights Vbet’s commitment to providing an exceptional user experience by combining cutting-edge technology with a vast range of options and a secure process. The dedication to creating a responsible, enjoyable environment for players was recognised with this award, making this accolade even more significant. As Vbet continue to expand into new markets, the list of strategic partnerships grows alongside our constant drive to expand its offering. This award serves as a stepping stone on its path to reach more players and set new standards in the industry.
Arman Khachatryan, VBET’s Managing Director, said: “We are incredibly proud to receive the Best Online Casino Operator award at SiGMA Europe 2024. This recognition is a testament to the hard work, passion, and effort of our entire team. Our mission has always been to deliver the highest quality experience in the safest environment possible to our users. This award not only recognizes our dedication to this mission but also motivates us to continue expanding into new markets and territories.”
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