NRM add experienced Product Support Manager to growing team

Jonathon Haynes has celebrated his tenth year in the industry by assuming the newly created post of Product Support Manager at NRM. 28-year-old Jonathon started his industry career at RLMS Sales before moving to Bell-Fruit Games and on to his most recent role as Gaming Sales Division, Field Sales Manager at Inspired. In his new NRM role Jonathon reports to Ian Weatherill, the company’s Director of Technology.

Confirming the new appointment Ian Weatherill said: “Jonathon joins NRM at an important and exciting time for the business as we consolidate and continue to grow our market-share in a post-lockdown world.

“He brings with him a really impressive depth of hands-on experience gained first as a Workshop Engineer at RLMS, followed by four years providing after sales care to customers at Bell-Fruit Games a role which also involved training engineers employed by customers. His most recent position with Inspired involved the installation, networking and maintenance of gaming products across FEC, AGC and Bingo sectors.

“Both his experience and his customer-focussed approach fit perfectly with our purpose which is to deliver gaming technology and software solutions right across the gaming and leisure retail space.”

Andrew Ludlow, NRM Managing Director, added: “On behalf of the NRM team I would like to extend a warm welcome to Jonathon as he embarks on the next stage in his already successful career.

“I think businesses like and appreciate having access to people who have practical experience of the industry and who understand the operational pressures and challenges they face. Jonathon has amassed a huge amount of experience and I am certain that he will enhance NRM’s ‘no nonsense’ reputation in the market and help our customers to get the very best from their NRM products and maximise their income in the process.”

Jonathon Haynes represents the third new team member to join NRM since June alongside Java Developer Kirsty Nicholson and Web Developer Hassan Nije.