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Australia

The Star appoints first female GM of Surveillance Queensland

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The Star appoints first female GM of Surveillance Queensland
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The Star Entertainment Group has appointed Zhan Spalding to its senior leadership team, taking up the newly created role of General Manager Surveillance Queensland and further supporting a commitment to gender equality targets.

With more than 30 years’ experience leading surveillance and security operations for both national and international gaming venues, Ms Spalding will take on the dual role overseeing The Star’s two Queensland properties.

Ms Spalding will be a key part of the transition from the Treasury Brisbane surveillance team to a new model in preparation for operations commencing at the Queen’s Wharf Brisbane precinct with a planned staged opening in the second half of 2023.

She will also commence immediate oversight of the existing surveillance operating model at The Star Gold Coast, as its $2 billion masterplan expansion continues.

Chief Operating Officer of The Star Gold Coast Jess Mellor said, “We are thrilled to have been successful in attracting Zhan to this new and critical role for the business.”

“She has extensive expertise in surveillance technology implementation, multi-site management, restructuring and streamlining processes, which we will be relying on as we further cement our position as the Gold Coast’s premium tourism and entertainment destination.

“Her appointment underpins The Star’s growth and investment in Queensland as well as bolstering our female leadership ranks,” Jess Mellor said.

“The Star has a target of 45% female and 45% male representation in leadership roles while the remaining 10% recognises the need to create space for non-binary gender identities.”

Zhan Spalding, who began her gaming career in Prague and has worked globally including in Morocco, Argentina, Venezuela, Romania, England and New Zealand before moving to Australia said the promotion of gender equality was an attractor to the role.

“Throughout my career there have been many times I was the only woman in a surveillance or security international network events team, so I am passionate about encouraging other women to pursue a career in this industry,” Ms Spalding said.

“I also want to shine a spotlight on the breadth of the role, which is complex and challenging requiring knowledge of technology, compliance, policy, procedure, data analytics, crisis management and more,” she said.

“I am thrilled to join The Star at this exciting stage of their expansion, and hope to help progress its cultural and diversity focus and achievements.”

The Star Entertainment Group Interim CEO and MD, Geoff Hogg said, “Zhan’s wealth of experience will be an asset to our Queensland-based surveillance and security team, particularly to a role and industry sector where women have traditionally been under-represented.”

“We value diversity of ideas and backgrounds and it’s rewarding to see the strides we have made in promoting gender equality are being reflected in our talent acquisition pipeline,” he said.

“We ensure the best people are recruited for the right roles, adhering to a policy that provides everyone with the same opportunities, reduces bias in the hiring process and fosters an inclusive workplace.”

Zhan will commence duties for The Star on September 5 dividing her time between both Queensland properties.

The Star Entertainment Group has a recognised commitment to promoting gender equality as one of only 12 new Australian businesses awarded a 2022 Workplace Gender Equality Agency ‘Employer of Choice for Gender Equality’ citation.

Australia

Secretlab partners with Fluent Commerce for Order Management

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Secretlab, the leading international ergonomic furniture specialist brand, is partnering with Fluent Commerce to enhance global digital operations – scaling its Order Management System with Fluent Order Management.
Established in 2014, Secretlab has rapidly emerged as an international ergonomic furniture specialist brand with over 3 million users worldwide. With a strong emphasis on quality and ergonomics, Secretlab’s chairs have garnered immense popularity among both gamers and professionals, solidifying themselves as leaders in modern ergonomics.
Secretlab is scaling its Order Management System (OMS) to support its growth and enhance customer experience globally. Fluent Order Management processes inventory data at unprecedented levels to provide complete inventory visibility and accuracy.
“It’s great to see an innovative company like Secretlab choose Fluent Order Management,” said Graham Jackson, CEO, Fluent Commerce. “Fluent Commerce has a track record for delivering enduring value to global retailers and our modern and scalable technology will set Secretlab up for long-term success,” Jackson adds.
Fluent Order Management is used by leading global retailers including JD Sports, L’Oréal, Prada Group, Aldo Group, LVMH, Dulux and Kingfisher. Most recently, Munro Footwear chose Fluent Order Management to enhance inventory management globally.
One of the key solutions offered by Fluent Commerce, Fluent Big Inventory, addresses the challenge of real-time, accurate inventory visibility across all channels and locations in a retailer’s business. It optimises massive sets of inventory data quickly, to provide accurate inventory data that helps reduce overselling and cancelled orders, and out-of-stock online.
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Australia

ACMA: Tabcorp Pays $262,000 Penalty for Illegal In-Play Bets

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Tabcorp Holdings Limited (Tabcorp) has paid a $262,920 penalty for taking online in-play sports bets, which is illegal in Australia.

An Australian Communications and Media Authority (ACMA) investigation found Tabcorp accepted 854 in-play bets across 69 tennis matches between April and October 2023.

Online in-play betting—wagers made on a sporting event after it has commenced—is prohibited in Australia under the Interactive Gambling Act 2001.

Authority member Carolyn Lidgerwood said the ban on online in-play betting is in place to protect vulnerable people.

“In-play betting increases access to gambling opportunities and exacerbates the risks of gambling harm, as people can place bets with high frequency on multiple outcomes during sporting events,” Ms Lidgerwood said.

“There has been significant growth in online sports betting in recent years and it’s important all online wagering services have systems in place so that illegal in-play bets are not accepted.”

During the investigation Tabcorp reported that the breaches occurred due to a technical “bug” in its systems. While the error first occurred in April 2023, it was not fixed until October 2023.

“Tabcorp is a major wagering operator and it is concerning that it took some 6 months for the system error to be identified and fixed,” Ms Lidgerwood said.

In addition to paying the $262,920 penalty, Tabcorp has also advised the ACMA of controls it now has in place and future steps it will be taking to minimise the risk of online in-play bets being accepted.

In its consideration of this matter the ACMA also took into account that Tabcorp had voided all bets so consumers did not suffer any loss and Tabcorp did not profit from the errors.

Tabcorp was previously issued a formal warning by the ACMA in November 2021 for accepting in-play bets on a United States college basketball game.

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Australia

AUSTRAC and Pacific Financial Intelligence Units Gather in Brisbane to Tackle Financial Crime in the Region

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Identifying ways to combat serious financial crime is the key focus when financial intelligence units (FIUs) from across the Pacific meet in Brisbane.

Representatives from 13 Pacific nations are gathering for the Pacific Financial Intelligence Community (PFIC) plenary, which is hosted by AUSTRAC.

The three-day event, which is now going on, provides a valuable opportunity for FIUs to further explore initiatives to fight financial crime. These include joint operations, intelligence sharing, capacity-building activities and region-wide technological enhancements.

Since last year’s meeting in the Cook Islands, PFIC members have focused their efforts on combating transnational organised crime, corruption and child sexual exploitation. AUSTRAC has worked with FIUs to ensure they have the training and capabilities required to proactively identify and tackle these crimes.

As well as ongoing themes such as money laundering, this year’s meeting will also address emerging issues such as illicit use of cryptocurrency, new payment platforms and gambling in the region.

AUSTRAC CEO Brendan Thomas said PFIC is a good example of the value strong regional partnerships bring to combating money laundering and other serious financial crime.

“As Australia’s financial intelligence unit, we’re not just focused on ensuring the security of Australia’s financial system, we also have a key role to play in working with our neighbours to combat the harms posed by criminal networks across the region,” Mr Thomas said.

“To put it into perspective, behind each of these crimes are people who are left devastated by the impacts of online scams, child sexual exploitation, environmental crimes or drug trafficking.

“PFIC was established by AUSTRAC and other regional partners in 2021 to promote greater collaboration among Pacific FIUs, and we’re so proud of the outcomes it’s already delivered.”

The Head of the Cook Islands FIU and outgoing Co-Chair of the PFIC, Mr Walter Henry, said he’s honoured to have played a leading role in PFIC over the last two years.

“Serious financial crime affects all of our nations, so we must work together to combat threats which undermine our financial security and community safety,” Mr Henry said.

“The PFIC has proven to be a vital channel for sharing intelligence, for working on capability enhancements and for staying across emerging threats and developments in technology.”

The Attorney-General will address the conference, to speak about Australia’s commitment to building strong regional partnerships to combat transnational financial crime, and ongoing efforts to strengthen Australia’s anti-money laundering system.

Representatives from the financial intelligence units of Australia, Cook Islands, Fiji, Kiribati, Nauru, New Zealand, Palau, Papua New Guinea, Republic of Marshall Islands, Samoa, Solomon Islands, Tonga and Vanuatu will be in attendance.

AUSTRAC is the permanent Co-Chair of the forum. The Head of the Fiji FIU is scheduled to take on the rotating Co-Chair position at the end of this plenary meeting.

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