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Safer Gambling: UK Govt Shows its Cards on the Trajectory of Gambling Reform for Digital Age

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Safer Gambling: UK Govt Shows its Cards on the Trajectory of Gambling Reform for Digital Age
Reading Time: 5 minutes

 

The Secretary of State for Culture, Media and Sport (DCMS) has recently presented a white paper to Parliament, outlining the ill-equipped and outdated standards for protecting vulnerable players, and how they have failed to adapt to the digitalised age of gambling. There seems to be a disconnect between the technological advancements of gambling itself, and the technological advancements intended to protect its players.

According to the paper, there are an estimated 3,000,000 people in Great Britain who struggle with “problem gambling” – defined as “a degree which compromises, disrupts or damages family, personal or recreational pursuits”. The impact of problematic gambling can destroy lives and, given the impact of the current economic crisis on the lives of so many, it is imperative that the industry is supported to take on board the new approaches to gambling protocol as put forward by the white paper.

Despite the technological advancements within the industry making gambling accessible online, there is still a demand for land-based gambling enterprises such as casinos, betting shops and racecourses as they offer an authentic experience and atmosphere. Such a vivacious atmosphere cannot be emulated online which is indicative that land-based gambling sites will always be popular among players, whether regular or first-timers.

The white paper acknowledges that these are subject to outdated regulations, and looks to bring these in line with the proposed changes to the online gambling reformations. These intend to enable better monitoring of land-based gambling, in the same way that controls can be placed online to help protect players wherever they play.

From betting shops to pubs with arcade machines, discover more about what the recent white paper recommends for implementing Player Protection protocols in the business and providing responsible restrictions for customers.

Player Protection

Gambling operators are responsible for identifying customers who are susceptible to harmful play and must act accordingly. However, the operators have not had to date the adequate tools or assistance in performing checks on every person that enters their premises. Technology can be utilised to aid operators in this challenging but necessary task in protecting their players.

Biometric technology can help the operator in three core tasks

1) Age Estimation to prevent underage gambling

2) Player Tracking to limit daily spend or excessive losses

3) Identifying Self-Excluded Players

Underage Gambling

In the UK, most forms of gambling are illegal for those under 18s, and the government has the intention of strengthening this further by enacting legislation to ensure consistency. Gambling organisations are obliged to have stringent procedures in place to prevent underage gambling.

Recent figures released by Serve Legal reveal a vast rise in the number of bookies preventing young people from entering their shops. Instances of betting shops carrying out spot checks on underage players have increased from 67% to 91% over the last ten years. This is a promising statistic, and concrete evidence that the new infrastructure put in place to protect players is working.

“However, there are still too many instances of insufficient age verification in some venues, particularly those such as pubs, which can offer adult-only gaming machines but are not adult-only venues like many gambling premises.” – UK Department for Culture, Media and Sport, 2023.

To further help reduce access to premises, ICU Pro can detect if an underage person is entering the premises and send an alert to the operator. A MyCheckr can be placed at the counter to aid the till operator in estimating the age of the customer and also reduce risk of abuse in asking for ID. Analytic and appropriate advertisements is also an attractive feature of the MyCheckr and can be used both as a return on investment and a valuable tool to extract the demographics of the customer base.

Biometric technology can be also used to automate age checks at a machine. ICU Lite, for example, is a compact age estimation device that can be seamlessly integrated into existing software and machines to help businesses comply with adherence to age restrictions. Through more stringent and consistent checks it can help prevent play from vulnerable persons who are underage from accessing the machine.

This new technology gives the operator 3 touchpoints where underage gambling can be prevented, 1) at entry to the premises 2) at the counter 3) at the gaming machine itself.

Player Tracking

Under the Gambling Act 2005, the Gambling Commission was established to regulate the industry and ensure responsible gambling among both individuals and businesses involved in gambling in Great Britain. In their review, the Department of Culture and Sport worked with the Gambling Commission to develop a two-form financial check preventative procedure.

The first will be background checks for moderate levels of spend, to check for indicators of financial vulnerability such as County Court Judgements, and should occur at £125 net loss within a month or £500 within a year. The next check is for higher levels of spending, suggestive of a harmful gambling binge or irrecoverable financial losses as a result of gambling, proposed at a threshold of £1000 net loss within 24 hours or £2000 within 90 days.

Biometric technology can again help operators in this vital task. An ICU Lite can be placed in every machine. Once a player accesses the machine, their age is initially checked. If the person is overage, then their face can be converted into a FaceID. This FaceID can be anonymously linked to the session and shared with all connected machines. Information such as daily spend and losses can then be linked to this FaceID and any necessary interventions can be easily alerted to the operator.

Additionally, the FaceID of a person can be used to set tailored restrictions and can be uploaded to the operators’ database with the agreed restrictions. For each session, the FaceID can ensure that the player will adhere to playing with the restrictions they have set. The FaceID can be automatically deleted after 24 hours and as such no data is stored permanently on the device.

Self-Exclusion

The Betting and Gaming Council enforces that anyone concerned about their gambling habits can exclude themselves from on-premises gambling facilities. Self-exclusion has the potential to help those suffering from gambling addictions to have more control over their lives and build a healthier relationship with gambling.

If a player has self-excluded, the device with facial recognition technology will store that player’s information as FaceID. If the player attempts to play again, the device will detect a match on the system for an attempt of play by a person who is self-excluding and alert the operator. This intervention can occur at multiple touchpoints, such as access to the premises, at the counter or at the machine itself.

Bolstering the Gambling Commission

The white paper also discusses the powers and resources given to the Gambling Commission. The paper acknowledges the difficult feat that the Commission is faced with; in an ever-evolving industry that has long been subject to outdated regulations, there is a lot of work to be done.

The Department for Culture, Media and Sport envisions a future where the Commission has greater powers as regulators of the industry and supports the Commission in gaining cooperation from operators to share data to help identify non-compliance to licence conditions.

This is made even more prevalent as the Commission has recently issued its largest fine in history. A British online gambling company was recently fined £19.2m for widespread social responsibility and anti-money laundering failures, a record-breaking figure in the UK. The organisation had previously been fined £6.2m in 2018 for the same reasons, illustrating a repeatedly negligent pattern.

Protecting vulnerable players is a vital but complex task. Operators need the right support and tools to maintain and advance player protection as technology develops. Biometric technology will play a key role in implementing these key reforms designed to improve player protection.

The future for gambling certainly looks like one of change for the better. The restrictions are there not to impede the recreational joy of gambling, but to protect those most vulnerable to addiction. As stated by MP Lucy Frazer, who penned the ministerial foreword of the white paper, “prevention of harm will always be better than a cure, so we are determined to strengthen consumer protection and prevent exploitative practices”.

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Week 40/2024 slot games releases

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Week 40/2024 slot games releases
Reading Time: 4 minutes

 

Here are this weeks latest slots releases compiled by European Gaming

Amusnet has released 40 Bulky Dice – a classic video slot full of lucky dice symbols with a modern twist, which tempts with lots of entertainment and fantastic prizes. This 5-reel, 40 fixed paylines slot game offers vivid gameplay, epic sound effects and an easy-to-use interface. Watch out for the colourful Joker, which is the Wild symbol and appears on the second, third and fourth reels.

 

BGaming has teamed up with famous rapper and record producer Snoop Dogg to create an iconic new slot, Snoop Dogg Dollars. The themed game is BGaming’s first branded content in collaboration with a celebrity and was exclusively launched with Roobet on 25th September, before going live across the wider network on 30th October.

BGaming releases first-ever celebrity-branded slot Snoop Doggy Dollars

 

Relax Gaming has delivered a knockout blow with its latest release, Feather Fury. Fists are flying in this 3×2 boxing-themed slot, where players can win up to 5,000x their stake thanks to a truly unique mechanic that awards respins following dead spins. Every dead spin that is registered automatically adds a notch to the bar, with 10 dead spins being enough to trigger Feather Fury’s respin feature.

Get set to ruffle feathers in Relax Gaming release Feather Fury

 

Reel Rabbit” from Hölle Games is already live, a new entry in the Reel franchise. This 5×3, 25 payline slot continues in the footsteps of furry friends Fox, Tiger and Wolf, and while it might be the most mild-mannered mammal of the bunch, Reel Rabbit still packs a hefty punch!

 

Step into the vibrant world of Muertos Fortuna, an exciting slot game from Zillion Games, featuring 3D animation and engaging features. Muertos Fortuna, inspired by Día de los Muertos and Halloween, brings vibrant animations and the unique presence of Catrina Muerte, who may appear during gameplay to interact and cheer you on with fun phrases, adding an engaging element to the experience.

Zillion Games launches new slot game Muertos Fortuna

 

Play’n GO invites players to revisit the mystical world of the beyond in Lady of Fortune Remastered, where the future holds untold riches and mysterious revelations. Venture where the veil between our world and the unknown is thin, and fortunes await those who dare to look. This 5×3 video slot revisits the popular title, Lady of Fortune, now with enhanced visuals and enriched gameplay.

Discover Your Fate with Lady of Fortune Remastered

 

 

Belatra Games has released its latest hot shot, Lucky Bandits. This exhilarating escapade launches players into the lawless lands of the Wild West that are brought to life with stunning visuals, immersive soundscapes, and thrilling gameplay. The game is bursting with engaging features such as Free Games, Hot Mode, and the intense Shot and Dynamite Bonuses.

Belatra releases explosive Lucky Bandits slot

Intrepid players are being given the chance to venture back in time to a land ruled by the great Pharaohs where they can uncover relics, treasures and big wins in Gold of Egypt, the latest slot from Silverback Gaming. In Gold of Egypt, players find themselves in a hot and arid desert at the entrance to a secret tomb. As the reels spin, ancient symbols land on the reels including a Cat, Snake, Scorpion and Scarab, as well as different hieroglyphics.

Discover relics and big wins in Gold of Egypt from Silverback Gaming

 

They say Rome wasn’t built in a day, but in Swintt’s all-new slot sensation, Hidden Treasures of Rome, players’ fortunes can certainly be built up in seconds thanks to the presence of Free Spins, a rewarding tumble feature and random multipliers that offer a maximum payout of up to 5,000x the stated win.

 

On October 2nd Endorphina, released its newest slot game, Panda Strike, now available for play in most online casinos. Panda Strike is a 5-reel, 4-row oriental slot with 40 fixed paylines. Set in a small Chinese town, the slot encourages players to master concentration and self-discipline, leading them to face the legendary panda, a master of the martial arts.

Panda Strike: A New Oriental Game from Endorphina

 

Amusnet has released its new online slot game, 10 Vampire Bites. The game has 11 symbols scattered across 5 reels and 10 paylines. The video slot game also showcases a hauntingly beautiful gothic design that immerses players in a world of mystery, while the atmospheric soundtrack further enhances the eerie experience, drawing players deeper into the chilling narrative.

 

 

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How Do Casinos Detect Fake Chips and Cheat Devices?

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One of the biggest challenges that brick-and-mortar casinos must deal with to run their business efficiently, is fraud.
Reading Time: 3 minutes

One of the biggest challenges that brick-and-mortar casinos must deal with to run their business efficiently, is fraud. For as long as gambling establishments have been around, people have been trying to cheat at the games they provide.

So how do casinos keep themselves ahead of the game? There is a tremendous amount of unseen security that happens in a casino establishment, so much so that people may not even notice its sheer volume.

All casinos, be it digital platforms or land-based establishments, deal with money. Any low deposit Czech online casino, an online casino no minimum deposit Philippines platform or a Canadian casino site has security to protect digital payment transactions. And physical casinos have to work hard to stay one step ahead of the game. Here are some of the methods they use to protect themselves.

Fake Chips

Chips are currency in the casino, which makes them a big target for counterfeiters, but making them is no easy process. That’s down to the security measures embedded in real chips, which makes them very hard to replicate.

Making this even tougher for would-be scammers, is the fact that all casinos use different designs for their chips, and the variations between them can be in the form of marking, colours, style and even weight.

This is a very important aspect because if a counterfeiter went through all the effort and expense to make chips for just one casino, there’s a greater chance of them being caught than if they were spreading the chips around at various establishments.

But casinos take a lot of other steps to protect themselves against fake chips.

RFID Technology

At the top end of casino play, it’s common for higher-value chips to have RFID technology built into them. These signals can be detected by the casino’s systems and tracked at any moment. So if a chip turns up at a table or a cashier’s cage and an RFID signal is not received, that’s a problem.

Ultraviolet

Chips also have hidden UV markings on them, making it difficult for them to be replicated. Standard practice for casino workers is to go through the floats that hold the chips and scan them with a UV light. If a chip’s missing a marker, it’s flagged.

The Trained Eye

Casino workers are trained to know their chips, so sometimes a visual inspection can be enough to catch a fraudster if a slight difference in the shade of green on a $25 chip is spotted, for example, or the weight feels a little off in the hand. This is naturally a little more difficult to reveal, but it’s part of the security along with random audits and chip counting on a shift.

Chip Fingerprinting

Chips come from a mould, and this makes forensic fingerprinting of chips possible as well. That means at a microscopic level, the chips are going to have the same flaws as that mould. If a suspect chip doesn’t match the mould as it should, then it’s not going to be a genuine casino product.

Personal Checks

Another rule that casinos follow for protection against fake chips is undergoing checks on players. Wherever a player tries to buy into a game with a high-value chip of at least $500 a security check on the person will be performed. If the player refuses to give their ID or have their photo taken, well that just makes them look extremely suspicious.

Part of money laundering laws also means that players can’t buy in at a certain level (typically $10K) without validating their ID. Casinos also have phenomenal surveillance systems that can track individual high-value chips, so they can account for where they are at any time. Trying to introduce fake high-value chips is, therefore, high-risk stuff.

That’s also part of the reason anyone who attempts this will typically go for lower denomination chips, with the $100 being the most frequently faked.

Cheat Devices

Cheat devices that are taken onto the casino floor to try and manipulate games are another thing that casinos have to deal with. These are electronic devices that can send signals to players at a poker table from spotters or ones that can be inserted into slot machines to manipulate the mechanics.

How do casinos detect these? Metal and radio signal detectors can help scope these out. But again, the “big eye in the sky”, the surveillance systems play a large part in this. It watches everything and tracks everything, and even the slightest suspicion about something will raise a red flag.

There are also consequences for trying to use fake chips, as it can lead to casino bans, criminal charges being pressed against you and prosecution.

 

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Blask expands coverage with new European and Asian markets

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Blask, the AI-driven market analytics ecosystem, continues its rapid expansion towards the goal of providing high-quality iGaming data for the entire world, with the addition of 10 major new markets.

All Blask users now have access to real-time data, including estimates of GGR, FTDs, Blask Index, and Relative market share by brand, for the new markets, which include the Philippines, the Netherlands, Poland, Serbia, Bulgaria, Malaysia, and North Macedonia.

“As we onboard more users to Blask, we are listening to them closely and adding new markets based on demand,” said Blask CEO and co-founder Max Tesla. “This latest Europe and Asia-focused update provides the most accurate, real-time data available for some of the most important iGaming jurisdictions in the world. Blask is already providing a data-driven edge to users, and we’ll continue to deliver on our roadmap to make it a must-have for anyone seeking a deeper understanding of our industry.”

Blask now offers data from a total of 34 global iGaming jurisdictions. In August, the team rolled out several new Latin American and African markets to meet the demand for accurate data in emerging regions.

As well as new markets, additional functionality is also being added to Blask. This includes a recent update that brings comprehensive customer profiling to the platform.

The company recently announced the appointment of Greg Penkov as Chief Revenue Officer to help bring Blask to new customers.

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