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Australia

Parents first line of defence in teenage gambling prevention

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The NSW Government is enlisting parents in its efforts to protect children from gambling harm in light of statistics showing parental behaviour strongly influences teenage gambling attitudes.

The Office of Responsible Gambling has launched a public awareness campaign in response to research that highlighted risks of adolescent gambling harm, from parental influences through to everyday gambling advertising.

The research was funded by the NSW Responsible Gambling Fund (RGF), with The Role of Parents in Youth Gambling report finding almost 70 per cent of parents who gambled during the previous year did so in the presence of their children.

Other key risk factors were playing gambling-like video games, poor parental monitoring, and less positive parent-adolescent relationships.

More than a quarter of the 947 parents surveyed (27 per cent) reported that their adolescent had participated in at least one form of gambling during the past 12 months, with the most common being instant scratchies and lottery tickets.

The NSW Youth Gambling Study supported previous findings that young people’s gambling attitudes and behaviours were shaped through the influence of parents, peers, gambling advertising, sport, gambling opportunities, and monetary and simulated gambling products.

The new GambleAware campaign, which includes social and other media advertising, aims to encourage discussions about the potential dangers of exposing minors to gambling.

It includes videos for parents and carers about how to minimise young people’s exposure to gambling, as well as additional information, fact sheets and contact details for support services on the GambleAware.nsw.gov.au page.

The campaign addresses three significant factors that drive young people’s perception of, and participation in, gambling:

The role parental influence plays in a child’s attitudes to gambling
The convergence of gaming and gambling, and how parents and carers can create a safer environment for their children
Gambling advertising and its effects on children, and how parents and carers can reduce their children’s exposure.

If you or someone you care about needs support or advice, call GambleAware on 1800 858 858 for free and confidential help and support 24/7.

Director of the Office of Responsible Gambling Alison Parkinson said:

“Young people are now, more than ever, exposed to gambling via video games, advertising, watching sports and through social media so it’s vital we educate children and young people about gambling risks.

“Parents and carers have the greatest influence on youth gambling and their children’s attitudes towards it and I encourage them to monitor their children’s exposure to gaming and gambling, and to talk to them about the risks.

“Things you can do include not gambling in front of your children or teenagers, not helping them to gamble, talking to them about the risks of gambling and supervising them online.”

Gamble Aware Community Engagement Officer South-Western Sydney, Kaitlyn Sturges said:

“It is important for parents and carers to be curious about the games children play and what they contain. Gaming can have a positive role in the young person’s life, but the games they play can also expose them to gambling and gambling-like activities.

“Many parents and carers haven’t reviewed their own attitudes towards gambling, chance and luck, and how that might trickle down to young people.

“A lot of young people are ill-informed about the concepts of randomness and chance, but I firmly believe that they can make informed decisions if we provide them with the necessary education.”

Australia

Secretlab partners with Fluent Commerce for Order Management

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Secretlab, the leading international ergonomic furniture specialist brand, is partnering with Fluent Commerce to enhance global digital operations – scaling its Order Management System with Fluent Order Management.
Established in 2014, Secretlab has rapidly emerged as an international ergonomic furniture specialist brand with over 3 million users worldwide. With a strong emphasis on quality and ergonomics, Secretlab’s chairs have garnered immense popularity among both gamers and professionals, solidifying themselves as leaders in modern ergonomics.
Secretlab is scaling its Order Management System (OMS) to support its growth and enhance customer experience globally. Fluent Order Management processes inventory data at unprecedented levels to provide complete inventory visibility and accuracy.
“It’s great to see an innovative company like Secretlab choose Fluent Order Management,” said Graham Jackson, CEO, Fluent Commerce. “Fluent Commerce has a track record for delivering enduring value to global retailers and our modern and scalable technology will set Secretlab up for long-term success,” Jackson adds.
Fluent Order Management is used by leading global retailers including JD Sports, L’Oréal, Prada Group, Aldo Group, LVMH, Dulux and Kingfisher. Most recently, Munro Footwear chose Fluent Order Management to enhance inventory management globally.
One of the key solutions offered by Fluent Commerce, Fluent Big Inventory, addresses the challenge of real-time, accurate inventory visibility across all channels and locations in a retailer’s business. It optimises massive sets of inventory data quickly, to provide accurate inventory data that helps reduce overselling and cancelled orders, and out-of-stock online.
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Australia

ACMA: Tabcorp Pays $262,000 Penalty for Illegal In-Play Bets

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Tabcorp Holdings Limited (Tabcorp) has paid a $262,920 penalty for taking online in-play sports bets, which is illegal in Australia.

An Australian Communications and Media Authority (ACMA) investigation found Tabcorp accepted 854 in-play bets across 69 tennis matches between April and October 2023.

Online in-play betting—wagers made on a sporting event after it has commenced—is prohibited in Australia under the Interactive Gambling Act 2001.

Authority member Carolyn Lidgerwood said the ban on online in-play betting is in place to protect vulnerable people.

“In-play betting increases access to gambling opportunities and exacerbates the risks of gambling harm, as people can place bets with high frequency on multiple outcomes during sporting events,” Ms Lidgerwood said.

“There has been significant growth in online sports betting in recent years and it’s important all online wagering services have systems in place so that illegal in-play bets are not accepted.”

During the investigation Tabcorp reported that the breaches occurred due to a technical “bug” in its systems. While the error first occurred in April 2023, it was not fixed until October 2023.

“Tabcorp is a major wagering operator and it is concerning that it took some 6 months for the system error to be identified and fixed,” Ms Lidgerwood said.

In addition to paying the $262,920 penalty, Tabcorp has also advised the ACMA of controls it now has in place and future steps it will be taking to minimise the risk of online in-play bets being accepted.

In its consideration of this matter the ACMA also took into account that Tabcorp had voided all bets so consumers did not suffer any loss and Tabcorp did not profit from the errors.

Tabcorp was previously issued a formal warning by the ACMA in November 2021 for accepting in-play bets on a United States college basketball game.

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Australia

AUSTRAC and Pacific Financial Intelligence Units Gather in Brisbane to Tackle Financial Crime in the Region

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Identifying ways to combat serious financial crime is the key focus when financial intelligence units (FIUs) from across the Pacific meet in Brisbane.

Representatives from 13 Pacific nations are gathering for the Pacific Financial Intelligence Community (PFIC) plenary, which is hosted by AUSTRAC.

The three-day event, which is now going on, provides a valuable opportunity for FIUs to further explore initiatives to fight financial crime. These include joint operations, intelligence sharing, capacity-building activities and region-wide technological enhancements.

Since last year’s meeting in the Cook Islands, PFIC members have focused their efforts on combating transnational organised crime, corruption and child sexual exploitation. AUSTRAC has worked with FIUs to ensure they have the training and capabilities required to proactively identify and tackle these crimes.

As well as ongoing themes such as money laundering, this year’s meeting will also address emerging issues such as illicit use of cryptocurrency, new payment platforms and gambling in the region.

AUSTRAC CEO Brendan Thomas said PFIC is a good example of the value strong regional partnerships bring to combating money laundering and other serious financial crime.

“As Australia’s financial intelligence unit, we’re not just focused on ensuring the security of Australia’s financial system, we also have a key role to play in working with our neighbours to combat the harms posed by criminal networks across the region,” Mr Thomas said.

“To put it into perspective, behind each of these crimes are people who are left devastated by the impacts of online scams, child sexual exploitation, environmental crimes or drug trafficking.

“PFIC was established by AUSTRAC and other regional partners in 2021 to promote greater collaboration among Pacific FIUs, and we’re so proud of the outcomes it’s already delivered.”

The Head of the Cook Islands FIU and outgoing Co-Chair of the PFIC, Mr Walter Henry, said he’s honoured to have played a leading role in PFIC over the last two years.

“Serious financial crime affects all of our nations, so we must work together to combat threats which undermine our financial security and community safety,” Mr Henry said.

“The PFIC has proven to be a vital channel for sharing intelligence, for working on capability enhancements and for staying across emerging threats and developments in technology.”

The Attorney-General will address the conference, to speak about Australia’s commitment to building strong regional partnerships to combat transnational financial crime, and ongoing efforts to strengthen Australia’s anti-money laundering system.

Representatives from the financial intelligence units of Australia, Cook Islands, Fiji, Kiribati, Nauru, New Zealand, Palau, Papua New Guinea, Republic of Marshall Islands, Samoa, Solomon Islands, Tonga and Vanuatu will be in attendance.

AUSTRAC is the permanent Co-Chair of the forum. The Head of the Fiji FIU is scheduled to take on the rotating Co-Chair position at the end of this plenary meeting.

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