Latest News
ComeOn Group and Ada extends their partnership: A next level industry AI innovation
ComeOn Group is excited to announce the expansion of its partnership with AI-native customer service leader Ada. Back in 2022, ComeOn partnered with Ada to scale up their customer support capabilities with an initial scripted chatbot solution. Now, the Group is taking a bold step forward by adopting Ada’s AI Agent, which delivers dynamic, intelligent, and contextually aware interactions—far surpassing the capabilities of traditional chatbots.
ComeOn Group is thrilled to announce the extended partnership with automated brand interaction specialists Ada. Back in 2022, ComeOn implemented Ada’s AI powered chatbot solution, to scale up their customer support as well as deliver a personalised, and world-class service to their customer base.
The continuing collaboration with Ada marks yet another cornerstone of the Group’s cutting-edge AI strategy and focuses on blending automation with the personal touch that the Group’s brands are known for. By harnessing personalised data from their back office, ComeOn is committed to making every interaction unique and tailored to meet the individual needs of their customers.
Daniela Vella, Chief Operating Officer at ComeOn Group said: “Our partnership with Ada is not just about technology; it’s about enhancing the customer experience. We are excited to move beyond traditional scripted bots and embrace the potential of generative AI. This will allow us to create even more engaging and personalised experiences for our players. This shift represents a major leap forward in our AI strategy, allowing us to offer even more personalised and dynamic customer interactions, ensuring we remain at the cutting edge of AI advancements. Our commitment is to provide the best possible customer experience, while also enhancing our employees’ experience by equipping them with innovative tools that make their work more efficient and fulfilling.”
Ada is recognised globally as a leader in AI customer service automation, enabling businesses to automatically resolve customer service inquiries at scale—across multiple channels and languages—with minimal effort. Unlike traditional chatbots limited by scripted responses, Ada’s AI Agent effortlessly handles complex issues, delivering intelligent and highly personalised interactions.
“ComeOn’s evolution from using a chatbot to adopting our AI Agent showcases the transformative potential of AI in customer service,” said Anuj Arora, Vice President, Solutions & Strategy at Ada. “By integrating our AI Agent, ComeOn is setting a new standard for intelligent, seamless customer engagement. We are thrilled to continue our partnership and support their vision of innovative customer service.”
As always, ComeOn remains dedicated to scale up their customer experience as well as deliver a personalised, and world-class service to their customer base while delivering entertainment experiences in a safe environment. The company is known to adopt new technology early on into their proprietary platforms, to keep levelling up its industry leading customer experience.
eSports
Max Verstappen to attend GAMERGY, the world’s largest esports, gaming and entertainment event
In an exciting announcement for motorsports and gaming fans alike, three-time Formula 1 World Champion Max Verstappen will be making a special appearance at the GAMERGY event for the exciting Heineken Player 0.0 Global Final in Madrid this December. This immersive entertainment and gaming Experience promises to bring together the worlds of motorsport and gaming, offering fans a unique experience.
GAMERGY, one of the largest global gaming and esports events, will take place in Madrid this December from the 13th-15th, 2024. The 10th edition of the event will host exhilarating activities featuring cutting-edge technology, live competitions, traditional sports activations and phygital interactive experiences that cater to a wide audience.
“In the past few years, we have seen how the traditional sports and gaming ecosystems have come closer together in innovative and immersive ways. At our most recent GAMERGY México edition, we saw our tennis, football, boxing, skateboarding and paddle activations being amongst the most popular gaming fair attractions. We are very excited to partner with Heineken in adding Player 0.0 to the digital fandom,” said Cristina Carranza, Global Head of Sales at GGTech.
Heineken® Player 0.0 Global Final featuring Max Verstappen
23 finalists from all around the world will be joining us in Madrid for a simulated racing competition with the aim of winning the title of Player 0.0 Global Champion. Expect a high-octane race where the finalists will demonstrate their skills, speed and agility. During the Player 0.0 Global Final, festival goers will also have the once-in-a-lifetime opportunity to see Max Verstappen on stage. This unique experience is expected to draw immense crowds and therefore fans are encouraged to arrive early.
Exclusive Merchandise and Memorabilia
Fans attending the event will have the opportunity to purchase exclusive GAMERGY merchandise. Limited-edition collectibles will be available for purchase. Don’t miss the chance to take home a piece of history!
Latest News
Who is YesOrNo, the new betting that has just launched in France ?
On September 27, 2024, a new original betting site launched in the French market : his name is YesOrNo, and it is an interesting concept. We learned more about it from our colleagues at lebonparisportif.com (Read the source article in French here: “YESorNO : l’application qui veut bousculer le pari en ligne”) about this new player in France.
YesOrNo is at the crossroads of the world of mobile gaming, traditional betting and cryptocurrency, and the concept is based on fun, accessible and social betting, with a different approach from traditional bookmakers:
- The users publish the bets
- The community evaluates the quality of bets and answers
- Each user belongs to the global community while being at the heart of their own network of friends on the platform.
The user interface is intended to be extremely simple, offering two-option bets (YES or NO) limited to 49 characters, and the operation could be described as follows:
- Users bet YON on the yonis (free bets) offered by simply choosing between YES and NO.
- Each correct answer earns YON and moves users up the rankings of the channel linked to the yonis they won.
- Users can join channels dedicated to their favorite topics to interact with other enthusiasts on Telegram.
In a short video, the new operator describes itself as ” a mix between TikTok and Tinder ” and expresses its intention to ” break the codes “.
YesOrNo is app-based, so it needs to be downloaded on the AppStore or Google PlayStore, the link to the apps are available on their official website www.yesorno-jeu.fr
Previously on July 17, 2024, the National Gaming Authority called ANJ had issued a “sports betting” license to a YesOrNo, which is mandatory to operate in France (YesOrNo now holds the ANJ license n°0062-PS-2024-07-11-AG-R00). The application for approval was submitted on February 29, and the ANJ finally granted this approval by a decision dated July 11. During these four months, the regulator verified that the project had the necessary resources to achieve its ambitions, by requesting additional elements, obtaining personal financial commitments from the company’s representative, receiving a letter of intent for a fundraising, as well as recording current account contributions and a capital increase.
YesOrNo is supported by the company La Différenciation Évidente, created by the entrepreneur Gilles Feingold and Pierre Klein, former director of Betclic France.
Latest News
Zillion Games launches new slot game Muertos Fortuna
Step into the vibrant world of Muertos Fortuna, an exciting slot game featuring 3D animation and engaging features.
Muertos Fortuna, inspired by Día de los Muertos and Halloween, brings vibrant animations and the unique presence of Catrina Muerte, who may appear during gameplay to interact and cheer you on with fun phrases, adding an engaging element to the experience.
Key features include a random fortune multiplier of x1, x2, or x4 on every spin, expanding wilds that cover entire reels, and a Scatter Free Spins feature with enhanced multipliers. Players can also spin the Two-Level Wheel of Fortune for a chance to win free spins and unlock one of three Wilds: Sticky, Shifting, or Expanded Wilds.
Prepare for a thrilling and dynamic experience with Muertos Fortuna, a game that should be part of the casino portfolio by October!
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