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Betsson Group Triumphs at the EGR Operator Awards 2024, Securing Five Major Wins

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Betsson Group has once again proven its dominance and dedication to excellence, taking home five awards at the EGR Operator Awards 2024. This year’s event, held in London, saw the industry’s best gathered to celebrate outstanding achievements, and Betsson emerged as one of the night’s biggest winners.

The accolades this year include top honours in the categories of Sports Betting Operator, Customer Services Operator and ESG Strategy of the Year, with Betsson also securing a silver award for Operator of the Year. Additionally, Jonna Danlund, Head of ESG at Betsson, received the coveted Individual Achievement Award, reflecting Betsson’s leadership in both industry standards and sustainable practices.

“As we celebrate these accomplishments, Betsson Group remains focused on the future. Our ongoing investments in innovation, customer service, and responsible gaming will ensure we continue to lead the way in the online gaming industry. The recognitions we’ve received at the EGR Operator Awards 2024 are a testament to the dedication of our teams, the trust of our customers, and our commitment to setting new standards for excellence,” Betsson Group said.

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International Accolade for Campaign from the Danish Gambling Authority

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At a conference for gambling regulators from all around the world, the Danish Gambling Authority has been awarded “Best regulatory campaign”. The award was given for the Danish Gambling Authority’s campaign “The One-Armed Bandit”, which on social media highlighted the consequences of gambling for young people under the age of 18.

The award was presented by a jury from the International Association of Gaming Regulators, an association of 81 gambling authorities from around the world. Every year, they gather for a conference to discuss current gambling topics across countries. This year, the conference was held in Rome under the heading “Navigate the future of gaming regulation in a transforming world”.

It was a proud Director of the Danish Gambling Authority, Anders Dorph, who received the statuette in front of the 400 participants at the conference gala dinner.

“I am incredibly proud and happy that we have won this award! It is a very special recognition and honour that our colleagues from all over the world have chosen our campaign,” said the Director.

Campaign personifies gambling addiction

Despite the fact that most types of gambling have an age limit of 18, a study by the Danish Gambling Authority in 2023 showed that 15% of young people aged 15-17 have gambled.

To prevent this and to prevent young people from becoming addicted to gambling, the Danish Gambling Authority launched the campaign “The One-Armed Bandit” in December last year, targeting young people aged 14 to 17.

The campaign talks about the potential consequences of gambling in a humorous and exaggerated way.

It does this through the fictional character, “The One-Armed Bandit”, who is the personification of gambling addiction. In videos on social media, the One-Armed Bandit tries to lure young people to gamble in unorthodox ways. He uses humour, sarcasm and provocative language to achieve his goal.

To spread awareness of the One-Armed Bandit among the target audience, the Danish Gambling Authority used influencers, among other things.

“It’s a very different campaign from our previous campaigns. It required completely new approaches and a lot of courage to reach a new and very young target group. The people we wanted to reach are very hard to reach with campaigns, but with “The One-Armed Bandit” we hit the mark and I’m very proud of that,” said Anders Dorph.

International recognition

When the nomination was written and sent to the jury for evaluation, Anders Dorph and the rest of the Danish Gambling Authority were very excited: “It’s one thing for us in little Denmark to think it was an unconventional campaign, but would our colleagues in the rest of the world understand the irony or would they think it was really about being enticed to play?”

The concern was put to rest when Anders Dorph, on behalf of the Danish Gambling Authority, lifted the trophy for the award, which was won in competition with three other countries’ campaigns.

“There was a great diversity in the nominees’ submissions, reflecting our members’ increasing efforts to improve the regulation of the gambling market,” said Sarah Kelly, Vice President of IAGR.

Campaign with impact

Subsequent surveys among the target audience showed that the One-Armed Bandit had actually made them reflect on their relationship with gambling: 44% said the campaign had made them think about how often they gamble and how much money they spend and 41% indicated that they have talked to their friends about how difficult it can be to control their gambling.

“It’s fantastic to be able to say that we have made a difference,” said Anders Dorph, who is also aware that the great results are a contributing factor to the authority being able to take home the international award from Rome.

He is joined by Sarah Kelly from IAGR: “The winners stood out for their commitment to improving standards to regulate the gaming market for the benefit of both industry and consumers.”

The agency Advice, in collaboration with the Danish Gambling Authority, is behind the campaign, which features comedian David Minerba in the role of the One-Armed Bandit.

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Industry News

ECA Announces Winners of Diversity and Inclusion Scholarship to the EDP 2024

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The European Casino Association (ECA) has announced the winners of its esteemed Diversity and Inclusion Scholarship for the Executive Development Programme of the Universities of Las Vegas and Reno.

“Our jury has made their selection, and we extend our heartfelt congratulations to: Siham Makrache, Director of Marketing & Communications at Grand Casino Brussels, Belgium and Vesna Goričan Čač, Marketing Manager, Mond, Resort & Entertainment, HIT Universe of Fun, Slovenia,” the Association said.

Now in its landmark seventh year, ECA’s initiative continues to champion diversity and inclusion within the European casino industry by offering two scholarships annually to ECA member employees, providing fully-funded participation in the renowned Executive Development Programme at Lake Tahoe, USA.

The Executive Development Programme (EDP), a partnership between UNLV International Gaming Institute and the University of Nevada, Reno, stands as the pinnacle of gaming leadership education. This intensive 8-day professional development programme, now in its 35th year, is tailored for future C-suite executives in the gaming industry. With over three decades of excellence and more than 1600 alumni worldwide, the EDP focuses on developing leadership, management, and strategic thinking skills. It emphasises strategic issues in casino gaming while providing global networking opportunities, offering participants a unique chance to establish lasting professional relationships with industry peers.

ECA Board Member Tiina Siltanen underscores the importance of this initiative, stating, “Promoting diversity and inclusion in the land-based casino industry remains a cornerstone of the ECA’s mission. These scholarships play a pivotal role in fostering these values, providing opportunities for underrepresented groups to rise in the industry and bring unique perspectives to decision-making roles.”

The ECA firmly believes that a diverse and inclusive environment enhances employee engagement and satisfaction. The scholarships awarded to the Executive Development Programme are instrumental in nurturing these values within the land-based casino sector, creating pathways for currently underrepresented groups to ascend in the industry and contribute their unique perspectives to decision-making roles.

The ECA extended its sincere gratitude to its partners – Clarion, AGEM, and the Universities of Las Vegas and Reno – for their unwavering support and commitment to this transformative scholarship programme. Their ongoing dedication ensures that all costs, including travel, accommodation, and the training programme, are covered for the scholarship recipients.

This initiative not only enhances employee engagement and satisfaction but also propels the European casino industry towards a more diverse and inclusive future.

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Sumsub Named a Leader in the First Gartner Magic Quadrant for Identity Verification

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Sumsub, a global full-cycle verification and ongoing monitoring provider, announced that it has been positioned by Gartner as a Leader in the Magic Quadrant for Identity Verification for its Identity Verification product’s technological excellence and multiple innovative features. The evaluation was based on specific criteria that analysed the company’s overall Completeness of Vision and Ability to Execute.

Sumsub’s full-cycle platform offers advanced AI-powered solutions in Identity Verification (KYC), Business Verification (KYB), Transaction Monitoring and Fraud Prevention solutions among other useful features. Sumsub’s platform is capable of processing 14,000+ ID document templates, including handwritten documents in rare languages, from 220+ countries and territories. Among the company’s flagship products are an advanced Deepfake Detection tool for facial biometrics and video checks, as well as a Non-Doc Identity Verification solution available for verifying over 2.9 billion people without scanning any documents in just 4.5 seconds. Sumsub’s Non-Doc solution offers the widest geo coverage on the market spanning four continents – Africa, Eurasia, North and South America.

“We appreciate this new recognition from Gartner, and we feel that being positioned as a Leader in the Magic Quadrant for Identity Verification reflects our ongoing commitment to innovation and our mission to make the digital world fraud-free and accessible to all. After launching our comprehensive Fraud Detection and Prevention solution earlier this year, Sumsub has become the only full-platform solution provider who can effectively stop any kind of digital fraud at every stage of the customer journey,” Vyacheslav Zholudev, co-founder and CTO at Sumsub, said.

This is the first time Gartner has released the Magic Quadrant report in Identity Verification. Among Leaders, Sumsub is positioned highest on the Ability to Execute axis.

Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables readers to get the most from market analysis in alignment with their unique business and technology needs.

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