EPIC Restart Foundation joins National Gambling Support Network

EPIC Restart Foundation is excited to announce its new partnership with the National Gambling Support Network (NGSN), commissioned by GambleAware, as it begins 2025. The NGSN is a collaborative network of organisations offering free, confidential treatment and support for anyone affected by gambling-related harm, available across England, Scotland, and Wales.

The NGSN has seen an increase in demand for its services, with nearly 11,000 people supported between April 2023 and March 2024 – a 12% rise from the previous year. By joining the NGSN, EPIC Restart will enhance the network’s ability to reach even more individuals, offering a seamless pathway into treatment, through to recovery, ensuring people have the ongoing support they need to rebuild a positive life.

EPIC Restart provides free support through Recovery Coaching, group sessions, online and in-person events, and a vibrant online community. Their team, made up of people with lived experience, creates a welcoming, non-judgmental space where individuals can connect, share, and feel supported – helping to break down the shame and stigma often associated with gambling harm.

The NGSN now includes 13 providers, with Reframe Coaching also joining the network, further strengthening the support available nationwide. With EPIC Restart’s addition, the network’s collective approach to recovery is more comprehensive than ever before, offering a well-rounded range of services to meet the needs of those affected by gambling harm.

Richie Paxton, EPIC Restart Foundation Interim CEO and Head of Programmes said: “We’re excited to join the National Gambling Support Network and continue to work with other providers to offer a seamless and supportive recovery path to those experiencing gambling harm. At EPIC Restart, we are dedicated to offering compassionate guidance and coaching, grounded in lived experience. Our mission is not only to help individuals navigate their recovery, but also to empower them to rebuild their lives with renewed hope and a brighter future.”

Anna Hargrave, GambleAware Deputy CEO and Chief Commissioning & Strategy Officer, said: “The GambleAware commissioned National Gambling Support Network continues to be a staple within local communities across the country and is recognised for the vital support it offers to those affected by gambling harms across Great Britain.

“It has always been the intention for the NGSN to expand and build on the services it offers since it was commissioned almost two years ago, and EPIC Restart Foundation continues that expansion and adds valuable experience and expertise to the network.

“Gambling harms can affect anyone, and it is vital that there is a service for everyone that needs support, regardless of whether they are at the start, or nearing the end, of their journey to recovery.”

Following the publication of the Gambling White Paper last year, GambleAware has called on the Government to ensure the expertise within the NGSN and wider third sector is recognised and protected within the future gambling harm treatment system. This includes ensuring organisations with a long-term recovery focus are factored into future funding plans.