Hacksaw Gaming Streamlines Compliance Operations with Vixio’s Technical Compliance Tool

Vixio, a leading provider of regulatory intelligence solutions, is proud to announce that it has partnered with leading gaming supplier Hacksaw Gaming to strengthen its regulatory compliance processes amid increasing scrutiny from global gambling authorities, amid increased global focus on industry standards and practices

Faced with the challenge of tracking and interpreting evolving technical requirements across multiple jurisdictions, Hacksaw Gaming has adopted Vixio’s Technical Compliance Tool to navigate an increasingly demanding compliance landscape for B2B suppliers.

The Technical Compliance Tool is the first of its kind to offer a one-stop solution for navigating technical requirements for gambling operators and suppliers. Vixio analysts monitor over 200 regulatory sources and have tracked 43 regulatory updates across global critical jurisdictions for technical compliance since September 2024.

“Prior to using the Vixio Technical Compliance tool, we had an internal database… it would take three to five hours a week to ensure everything was updated and go through multiple sheets and resources to ensure the changes. But, now [with Vixio’s Technical Compliance Tool], it takes just a couple of minutes,” said Gabriel Fenech, CTO, Hacksaw Gaming. “Now we use those resources for other day-to-day matters.”

The Technical Compliance Tool offers a centralised, regularly updated source of information on technical requirements for regulated gambling markets, helping B2B suppliers like Hacksaw Gaming ensure timely, accurate compliance without the manual burden. Since launch, Vixio has added over 3,500 unique resources where the regulations for technical compliance are referenced. Earlier this year, the product was also expanded to include infosecurity requirements.

Commenting on the partnership, Roger Cowin, Technical Compliance Specialist, Vixio, said: “As the regulatory landscape becomes more complex, it’s critical for suppliers to have reliable, up-to-date information at their fingertips. Our mission is to empower firms like Hacksaw to navigate regulatory challenges with clarity and precision.”

The benefits of implementing the Vixio Technical Compliance Tool were immediate and far-reaching, with Fenech explicitly calling out the following:

• Efficiency gains: “We would carry out all of this research manually… now everything is in one place.”
• Easily compare jurisdictions: “The ease of comparing jurisdictions and having the main requirements per market so easily accessible is what makes it so attractive.”
• Quick references: “I really appreciate that there is a link to the actual regulation, so we can even check it ourselves and reference it, if need be.”
• Improved onboarding: “Some of my team members are still in training… the fact that they have the tool to refer to means they can analyse particular requirements themselves, and it’s just more efficient for the whole team.”
• Confidence in expansion: “This will also make upcoming market entries much easier, and I foresee there will be quite a few in the coming years.”
• Customer support: “I had some questions about upcoming regulations in Spain… I got replies really quickly, and the replies were all very detailed.”

The partnership reflects a growing need for intelligent compliance solutions as gaming suppliers expand into new and increasingly regulated markets. By integrating Vixio’s platform, Hacksaw Gaming is not only enhancing its internal processes but also reinforcing its commitment to responsible and compliant operations.