Asia
Konami Gaming, Inc.’s SYNKROS® casino management system chosen by Golden Entertainment, Inc

Konami Gaming, Inc. the leading innovators of slot machines and gaming enterprise management systems for the global gaming market, announced the selection of SYNKROS®, its casino management system by Golden Entertainment, Inc. to replace existing systems in a wide range of centres namely – The Stratosphere Hotel, Casino & Tower, Arizona Charlie’s Decatur, Arizona Charlie’s Boulder, and Aquarius Casino Resort,Laughlin.
Golden Entertainment which recently acquired all the four sites will connect with existing SYNKROS sites in Pahrump and Maryland through the coming months for generating a portfolio-wide solution. This will be an advantage to the guests as they will get to enjoy rewards across all eight casino resorts on the same loyalty card.
In view of this Steve Arcana, the Executive Vice President and Chief Operating Officer at Golden Entertainment said: “We selected Konami as our partner for core gaming systems across the four newly-acquired casinos for many reasons, first and foremost being SYNKROS’ extremely high reliability. A reliable system is imperative to build upon our reputation and enable us to deliver improved player services as we move forward with this large-scale technology replacement. Another key factor was SYNKROS’ ability to link systems across all our casinos, which allows us to deploy one cohesive brand with a single player card and seamless bonusing capabilities.”
In 2016, SYNKROS was selected to launch a one-card player loyalty solution connecting Pahrump Nugget Hotel & Casino, Gold Town Casino, and Lakeside Casino & RV Park. Today guests across all three southern Nevada locations enjoy personalised rewards, earned tournaments entries, floor-wide mystery bonus games, and a truly seamless loyalty experience from one property to the next. This single database ecosystem also contains advanced management tools for slots, table games, cage & credit, analytics, finance, and more, with 99.9% uptime reliability.
Tom Jingoli, the Executive Vice President & Chief Commercial Officer at Konami Gaming, Inc. said: “As Golden Entertainment achieves record success and expansion, we’ve had the incredible opportunity to demonstrate SYNKROS’ ability to grow with their business. It began with SYNKROS’ launch at Rocky Gap Casino Resort in Maryland, and since, SYNKROS has continued to demonstrate leading strength and reliability to power Golden Entertainment’s growing casino portfolio.”
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