Industry News
Grosvenor Casinos gets mobile gaming prize
The mobile app of Grosvenor Live Casino has won the “Best Mobile Casino Product” award at this year’s EGR Operator Awards. The app’s innovative user experience has won over the judges.
The judges opined that the Live Casino App delivers a unique and immersive gaming experience that customers can enjoy.
The app has more than 32,000 unique users since launch, with 1.7m bets being placed through it.
It has a unique navigation technology, slick presentation and user-friendly functionality so far.
Available on Android and IOS, the app is optimised for smart phones and tablets with features including:
- Full suite of Live Casino games including Live Roulette, Blackjack, Baccarat, 3 Card Poker and Hold’em tables
- Top quality gaming provided by friendly, professional and experienced dealers
- HD-quality video streaming
- Available 24/7 with a dedicated helpline and online chat function
Richard Walker, Head of Grosvenor Live Casino, said: “We’re thrilled that the Grosvenor Live Casino App has been recognised by the industry as the Best Mobile Casino Product on the market right now. It was our mission to create a forward-thinking gameplay experience that delivered on every level for customers to enjoy so to win a prestigious and well-respected award in the mobile gaming industry is a real honour.”
“We’re really proud of the team’s achievements in bringing this product to market, as well as the progress made over the past year alongside our mobile digital partner, mkodo. We designed the app with the customer at the forefront and with over 22K downloads on iOS alone we’re continuing to update the app to make it even bigger and better for customers.”
mkodo Managing Director, Stuart Godfree, added: “We’re absolutely delighted that the Grosvenor Live Dealer product has received this award, an accolade richly deserved. We’re very proud to work with the Grosvenor team on this outstanding and innovative product”.
Over 18s only and photographic ID will be required for all new customers.
About Grosvenor Casinos:
Grosvenor Casinos is part of The Rank Group Plc, a leading European gaming business, based in the UK and listed on the London Stock Exchange. Rank Group owns Grosvenor Casinos, the largest UK casino operator with 52 casinos nationwide and Mecca Bingo, the UK’s leading bingo operator.
Players can experience the best that Grosvenor Casinos has to offer by visiting one of its casinos or by playing online at grosvenorcasinos.com.
For more information on Rank Group, please call the head office on +44 (0)1628 504000 or visit www.rank.com.
The Rank Group Plc is committed to the promotion of responsible gaming practices and works hard to ensure a positive leisure experience for all customers. For more details on The Rank Group Plc’s policies on responsible gambling please visit www.rank.com/responsibility.
Industry News
LiveScore Group Announces Internal Restructuring as Part of Sustainable Growth Strategy
LiveScore Group has announced an internal restructuring process, expected to impact more than 100 existing roles across multiple business locations, including London.
The changes are seen as a difficult yet important step for LiveScore Group, streamlining the business to create improved structures and a pathway to long-term sustainable growth. All impacted employees have been informed and are now subject to a confidential consultation process.
Sam Sadi, CEO of LiveScore Group, said: “On behalf of all Directors of LiveScore Group, and the relevant subsidiary companies, we are saddened by the difficult decision to commence an internal restructure of the business, a process which impacts a significant number of our people.
“Whilst we celebrate our recent period of significant and exciting growth, we must now future-proof the organisation and ensure our internal structures allow us to achieve long-term and sustainable success.
“This is a hard time for all our people, as we say goodbye to colleagues who have played an important role in our journey across recent years.”
The announcement follows on from the recent news that LiveScore Malta Limited (part of LiveScore Group) is to withdraw its LiveScore Bet brand from the Netherlands following recent government tax increases in the market. The announcement includes those impacted by this. There will be no other customer impact in respect of any of the remaining LiveScore, LiveScore Bet or Virgin Bet sites globally.
Industry News
Pronet Gaming Appoints Alex Karaoulis as its New Commercial & Product Strategy Lead
Pronet Gaming, an award-winning platform provider of full turnkey solutions, announced the appointment of Alexandros Karaoulis as its new Commercial & Product Strategy Lead.
With over 14 years of experience in the iGaming industry, Karaoulis brings a wealth of knowledge and expertise that will be instrumental in driving the company’s strategic initiatives forward.
Throughout his iGaming career, Karaoulis has held various senior roles with B2B sportsbook and casino providers, as well as with B2C operators. His extensive background in marketing and sales within the iGaming sector positions him as a true industry expert, ensuring that Pronet Gaming remains at the forefront of innovation in a rapidly evolving market.
“I am thrilled to join Pronet Gaming and excited to fulfill my role in developing and executing sales strategies to drive the company’s revenue growth in key markets,” Karaoulis said.
With a track record in commercial strategies and driving product excellence, Karaoulis’ appointment is invaluable as Pronet Gaming now seeks to expand its footprint to Asia. His vision and deep understanding of the iGaming landscape equip him to navigate the unique challenges and opportunities that the dynamic region presents.
“I want Pronet Gaming to lead the iGaming revolution by providing innovative, culturally tailored solutions that cater to the diverse and rapidly growing demands of the region. Through strategic partnerships, cutting-edge technology, and a deep understanding of local markets, we aim to empower operators to offer world-class gaming experiences that engage players and drive sustainable growth,” he added.
According to Karaoulis, Pronet Gaming is poised to make a splash in Asia by leveraging its advanced technology, flexible platform solutions and deep market expertise while adapting to the unique characteristics of the region.
“The key differentiation point of Pronet Gaming is that we have B2C experience, which greatly aids in understanding the needs of operators and helping them to improve and execute their strategy according to the market. I have worked in B2C roles for more than seven years in my iGaming Career and managed campaigns across various channels, optimised conversion funnels, and learned to use data to improve player acquisition and retention,” said Karaoulis.
Karaoulis acknowledges that the marketing skills he has acquired from B2C experience are valuable in every B2B environment. As he dives into his new role at Pronet Gaming, Karaoulis aims to guide his operator clients on how to better market their own sites, including providing them with advice on effective acquisition strategies, content marketing and campaign structures that appeal to iGaming audiences.
“I also focus heavily on engagement strategies, loyalty programs, bonuses, and personalised offers to keep players active and returning. In my new B2B role, I will advise clients on best practices for player engagement, helping them adopt effective loyalty programs, personalised marketing, and retention tactics that drive player lifetime value to improve the end-player experience for our clients’ sites,” Karaoulis added.
Industry News
Vbet Wins Best Online Casino Operator 2024 at SiGMA Europe 2024
Vbet has been crowned the Best Online Casino Operator 2024 at the highly coveted SiGMA Europe event, cementing its position as a leader in the online gaming industry.
This achievement highlights Vbet’s commitment to providing an exceptional user experience by combining cutting-edge technology with a vast range of options and a secure process. The dedication to creating a responsible, enjoyable environment for players was recognised with this award, making this accolade even more significant. As Vbet continue to expand into new markets, the list of strategic partnerships grows alongside our constant drive to expand its offering. This award serves as a stepping stone on its path to reach more players and set new standards in the industry.
Arman Khachatryan, VBET’s Managing Director, said: “We are incredibly proud to receive the Best Online Casino Operator award at SiGMA Europe 2024. This recognition is a testament to the hard work, passion, and effort of our entire team. Our mission has always been to deliver the highest quality experience in the safest environment possible to our users. This award not only recognizes our dedication to this mission but also motivates us to continue expanding into new markets and territories.”
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