Loto-Québec Chooses Alice POS to Modernize its Lottery Kiosk Retail Operations

Alice POS, a cloud retail point-of-sale solution, is proud to have completed a new agreement with Loto-Québec as its technology is now used in 113 lottery kiosks across Quebec.

“Loto-Québec was looking for a solution to optimize and simplify the management of its kiosks throughout Quebec. Alice POS enables centralized data, while providing the state-owned enterprise complete visibility over their network. Alice POS is a network owner’s right arm. We are proud to work with NEOPOS and to have been selected by Loto-Québec as their technology partner of choice. We believe that our adaptive approach to customer needs makes the difference,” declares Charles Beaupré, CEO of Alice POS.

Alice POS is specifically designed for multi-site stores such as franchises, purchasing groups and corporate networks. From customer experience to virtual and physical harmonization, Alice POS meets the needs of tomorrow’s businesses.

Successful Deployment

The full deployment of Alice POS in Loto-Québec‘s Lottery Kiosks was successfully completed last November.

“The point of sale (POS) management software that we’ve integrated in our lottery kiosks was designed specifically with our needs in mind. Alice POS helped us to efficiently train employees assigned to points of sale managed by non-profit organizations throughout Québec. It was vital that we be able to operate some of the system’s features ourselves, but also be able to rely on a supplier for all the necessary support”, said Sylvain Henri, Retail Sales Manager at Loto-Québec. Loto-Québec’s mission is primarily to allow the province to oversee the activities surrounding games of chance and to lessen organized crime’s control of these activities. All profits are returned to the public in the form of services provided by the government.

The request for proposals, launched by Loto-Québec in April 2017, was presented by NEOPOS, leader in the implementation and maintenance of computerized systems for Quebec businesses. “Alice POS is a next-generation point-of-sale solution whose core business is retail chains. It is ideally suited for multi-store networks, offering a powerful POS system to merchants while allowing network operators to have full control over their performance and administration”, concludes Steven Raymond, vice president of sales at NEOPOS.

Source: Alice POS