Industry News
Containment and risk of gambling addiction: ARJEL’s advice to retain control over your game
In this period of containment, the offer of sports and horse betting is extremely limited. As a result, ARJEL notes that players tend to refer massively to poker, which even attracts new players. Other players might be tempted to play on the illegal offer which continues to offer some bets but mainly casino games (slot machines). Echoing operators’ initiatives in the area of responsible gambling, ARJEL remains particularly attentive to the risks of excessive gambling and advices players to keep control of their gambling so that it remains a recreational leisure activity.
ONLINE POKER
For several weeks now, ARJEL has observed that poker is attracting more players and in particular new players, a more intensive practice and a GGR (Gross Gaming Revenue) which has increased significantly in recent weeks.
This significant increase of online poker has led ARJEL to call on operators to be very vigilant. As such, operators should not multiply incentives to gambling by bonuses. Moreover, they must be particularly vigilant with players whose behaviour could reveal a loss of control and approach them to provide them with prevention advice. Licensed online poker operators offer poker players ways to stay in a recreational game.
The player can do this on the online poker website:
➢ Set his limits in terms of deposit on his account and the limit in terms of stake for each gambling action
➢ Set a limit on his playing time with some online poker operators. This option will soon be extended to all poker operators
➢ Exclude themselves for a limited period of time when they feel they are losing control of their game.
ARJEL’S TIPS FOR KEEPING THE GAME AS A LEISURE ACTIVITY
To control your game, you have to:
➢ Set a budget and stick to it
➢ Set a time limit
➢ Alternate leisure activities
➢ Accepting losses and knowing when to stop. Don’t try to “make it up”
➢ Don’t overestimate your expertise
➢ Take regular breaks to take a step back
➢ Know how to stop playing when you no longer enjoy it
Remember that :
➢ You don’t make a living from gambling
➢ It is not because you won at the beginning that you are stronger than chance. Gambling is always based on chance
➢ Chance is present in sports competitions, poker and even more so in lotteries.
EXISTING TOOLS AND SUPPORT RESOURCES
In order to evaluate its gambling practice, ARJEL offers on EVALUJEU site an anonymous test and adapted advice.
http://www.evalujeu.fr/static/
Help organizations
If gamblers feel that they are in difficulty with gambling or if they have questions about their practice, there are specialized organizations to answer their questions or those of their entourage, and to accompany them if necessary.
Joueurs Info Service, the national information and prevention service on drugs and addictions, answers by chat, by telephone.
SOS joueurs, a non-profit association that offers psychological, legal and social support to players and their families.
ILLEGAL OFFER
The feeling of boredom caused by the containment and the suspension of the majority of sports competitions could encourage some players to turn to the illegal offer.
ARJEL recalls that no site offering casino games and slot machines is legal in France. Many players who visit these illegal websites never get their winnings paid and are not protected if they lose control of their game. It is also possible that some of the sports competitions offered for betting may in fact be fake competitions.
The greatest caution is needed with online slot machines, which are among the most addictive games available.
To be protected, players must play on ARJEL-approved websites, a list of which can be found here:
Industry News
LiveScore Group Announces Internal Restructuring as Part of Sustainable Growth Strategy
LiveScore Group has announced an internal restructuring process, expected to impact more than 100 existing roles across multiple business locations, including London.
The changes are seen as a difficult yet important step for LiveScore Group, streamlining the business to create improved structures and a pathway to long-term sustainable growth. All impacted employees have been informed and are now subject to a confidential consultation process.
Sam Sadi, CEO of LiveScore Group, said: “On behalf of all Directors of LiveScore Group, and the relevant subsidiary companies, we are saddened by the difficult decision to commence an internal restructure of the business, a process which impacts a significant number of our people.
“Whilst we celebrate our recent period of significant and exciting growth, we must now future-proof the organisation and ensure our internal structures allow us to achieve long-term and sustainable success.
“This is a hard time for all our people, as we say goodbye to colleagues who have played an important role in our journey across recent years.”
The announcement follows on from the recent news that LiveScore Malta Limited (part of LiveScore Group) is to withdraw its LiveScore Bet brand from the Netherlands following recent government tax increases in the market. The announcement includes those impacted by this. There will be no other customer impact in respect of any of the remaining LiveScore, LiveScore Bet or Virgin Bet sites globally.
Industry News
Pronet Gaming Appoints Alex Karaoulis as its New Commercial & Product Strategy Lead
Pronet Gaming, an award-winning platform provider of full turnkey solutions, announced the appointment of Alexandros Karaoulis as its new Commercial & Product Strategy Lead.
With over 14 years of experience in the iGaming industry, Karaoulis brings a wealth of knowledge and expertise that will be instrumental in driving the company’s strategic initiatives forward.
Throughout his iGaming career, Karaoulis has held various senior roles with B2B sportsbook and casino providers, as well as with B2C operators. His extensive background in marketing and sales within the iGaming sector positions him as a true industry expert, ensuring that Pronet Gaming remains at the forefront of innovation in a rapidly evolving market.
“I am thrilled to join Pronet Gaming and excited to fulfill my role in developing and executing sales strategies to drive the company’s revenue growth in key markets,” Karaoulis said.
With a track record in commercial strategies and driving product excellence, Karaoulis’ appointment is invaluable as Pronet Gaming now seeks to expand its footprint to Asia. His vision and deep understanding of the iGaming landscape equip him to navigate the unique challenges and opportunities that the dynamic region presents.
“I want Pronet Gaming to lead the iGaming revolution by providing innovative, culturally tailored solutions that cater to the diverse and rapidly growing demands of the region. Through strategic partnerships, cutting-edge technology, and a deep understanding of local markets, we aim to empower operators to offer world-class gaming experiences that engage players and drive sustainable growth,” he added.
According to Karaoulis, Pronet Gaming is poised to make a splash in Asia by leveraging its advanced technology, flexible platform solutions and deep market expertise while adapting to the unique characteristics of the region.
“The key differentiation point of Pronet Gaming is that we have B2C experience, which greatly aids in understanding the needs of operators and helping them to improve and execute their strategy according to the market. I have worked in B2C roles for more than seven years in my iGaming Career and managed campaigns across various channels, optimised conversion funnels, and learned to use data to improve player acquisition and retention,” said Karaoulis.
Karaoulis acknowledges that the marketing skills he has acquired from B2C experience are valuable in every B2B environment. As he dives into his new role at Pronet Gaming, Karaoulis aims to guide his operator clients on how to better market their own sites, including providing them with advice on effective acquisition strategies, content marketing and campaign structures that appeal to iGaming audiences.
“I also focus heavily on engagement strategies, loyalty programs, bonuses, and personalised offers to keep players active and returning. In my new B2B role, I will advise clients on best practices for player engagement, helping them adopt effective loyalty programs, personalised marketing, and retention tactics that drive player lifetime value to improve the end-player experience for our clients’ sites,” Karaoulis added.
Industry News
Vbet Wins Best Online Casino Operator 2024 at SiGMA Europe 2024
Vbet has been crowned the Best Online Casino Operator 2024 at the highly coveted SiGMA Europe event, cementing its position as a leader in the online gaming industry.
This achievement highlights Vbet’s commitment to providing an exceptional user experience by combining cutting-edge technology with a vast range of options and a secure process. The dedication to creating a responsible, enjoyable environment for players was recognised with this award, making this accolade even more significant. As Vbet continue to expand into new markets, the list of strategic partnerships grows alongside our constant drive to expand its offering. This award serves as a stepping stone on its path to reach more players and set new standards in the industry.
Arman Khachatryan, VBET’s Managing Director, said: “We are incredibly proud to receive the Best Online Casino Operator award at SiGMA Europe 2024. This recognition is a testament to the hard work, passion, and effort of our entire team. Our mission has always been to deliver the highest quality experience in the safest environment possible to our users. This award not only recognizes our dedication to this mission but also motivates us to continue expanding into new markets and territories.”
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