Australia

The Star Shuts Down EGMs and ETGs at All Three Australian Casinos Due to “System Performance Issues”

Published

11 months ago

July 16, 2024

Niji Narayan

Reading Time: < 1 minute

Electronic gaming machines (EGMs) and electronic table games (ETGs) at all three of Star Entertainment Group’s Australian casinos remained offline on Monday following what it describes as “system performance issues” related to the introduction of cashless gaming technology. The machines had gone dark on Saturday evening.

According to information released by the company via an ASX announcement, the issue relates to planned upgrades to The Star’s systems in readiness for the introduction of cashless gaming.

“Certain of The Star’s systems have been disrupted due to system performance issues identified in post-upgrade testing which resulted in the decision to switch off all Electronic Gaming Machines and Electronic Table Games in each of The Star’s three properties from 10:00 pm onwards on 13 July 2024 until the issue is resolved,” Star said.

“The decision was taken by The Star to ensure compliance with relevant regulations, and to maintain the company’s commitment to safer gambling procedures.”

Star explained that it is working with its systems provider Konami to address the issues but said its properties – Treasury Brisbane, The Star Gold Coast and The Star Sydney – remain open with table games still operational.

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Niji Narayan

Niji Narayan has been in the writing industry for well over a decade or so. He prides himself as one of the few survivors left in the world who have actually mastered the impossible art of copy editing. Niji graduated in Physics and obtained his Master’s degree in Communication and Journalism. He has always interested in sports writing and travel writing. He has written for numerous websites and his in-depth analytical articles top sports magazines like Cricket Today and Sports Today. He reports gaming industry headlines from all around the globe.