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Compliance Updates

Finish Slots Machine players will have to confirm identity to play

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Finish Slots Machine players will have to confirm identity
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The state betting monopoly Veikkaus is aiming to reduce the detrimental impact of gambling by requiring users to authenticate before they can use slot machines located in remote areas.

Veikkaus recently announced that in future users will have to verify their identities before they can play on slot machines. However the new restriction may not apply to the hugely popular weekly lottery game.

The decision to put some machines behind an authentication barrier follows a recent report from the National Institute for Health and Welfare THL, which said that authentication is an effective method for reducing the ill effects of gambling.

According to THL estimates, roughly 130,000 people in Finland struggle with a gambling addiction.

The reform will affect more than 18,000 slot machines and is expected to take effect in 2023. The gambling machines can most often be found in supermarkets, kiosks and at petrol stations.

However, even before 2023, some slot machines will require user identification before customers can use them. As the stock of machines is renewed, some of the newer installations will always demand user authentication.

Veikkaus estimated that the investment required to upgrade the slot machines will run in the region of 50 to 100 million euros.

Pekka Ilmivalta, Head of Corporate Social Responsibility at Veikkaus, told Yle that it’s not yet possible to say how quickly machines will be upgraded.

What is the case for Lotto?

Ilmivalta said that many of the details behind the proposed change are still up in the air. He noted however, that the reform has been driven by a strategic project to try and minimise the risks of gambling.

“It still remains to be seen whether or not the requirement to authenticate will affect all games and all types of gambling,” he disclosed to Yle.

As an example, he pointed to Finland’s weekly lottery Lotto where players will not necessarily have to identify themselves when they submit a coupon. He noted that in terms of the dangers of gambling, Lotto is considered one of the company’s least harmful games.

The transition to an authentication system will be implemented in a controlled manner, Ilmivalta noted. He stressed that user verification is the most efficient option for reconciling a broad game offering with customer protection and responsible playing.

A gradual switch over to authentication

Veikkaus’ Responsible Gaming Manager Hannu Rinkinen told the tabloid Iltalehti that the company has not yet decided on a specific authentication method for the machines, mainly because it expects payment technologies to develop significantly in five years.

He said users may use entirely different methods than they do today to verify their identities, and Veikkaus will try to find the easiest way for users of its slot machines to do so.

Another issue that is still open is how non-Finnish residents such as tourists will be able to use slot machines that require authentication.

The company said that it is already possible to log in to a majority of its gaming machines with a Veikkaus card. However authentication does not yet allow for gaming restrictions; it is only possible to follow gaming activity online afterwards.

Source: Yle

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Compliance Updates

Spillemyndigheden Calls Attention to FATF’s Updated Lists of High-risk Jurisdictions

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The Danish Gambling Authority has called attention to FATF’s (Financial Action Task Force) updated lists of high-risk jurisdictions: the Grey List (jurisdictions under increased monitoring) and Black List (call for actions). Among other things, gambling operators must include FATF’s lists of high-risk jurisdictions when risk assessing players.

Jurisdictions listed on the Grey List are Algeria, Angola, Bulgaria, Burkina Faso, Cameroon, the Ivory Coast, Croatia, DR Congo, Haiti, Kenya, Lebanon, Mali, Monaco, Mozambique, Namibia, Nigeria, the Philippines, South Africa, South Sudan, Syria, Tanzania, Venezuela, Vietnam and Yemen.

Jurisdictions listed on the Black List are Democratic People’s Republic of Korea, Iran and Myanmar.

Gambling operators are required to conduct enhanced customer due diligence (EDD) pursuant to section 17(1) of the Danish AML Act, if a player is assessed to impose a higher risk of the gambling operator being misused for money laundering or terrorist financing.

Gambling operators shall conduct this risk assessment based on Annex 3 to the AML Act (high-risk factors) which includes the FATF high-risk country lists (the so called black list and grey list).

It is not required that gambling operators perform EDD if a country is listed on the FATF’s list. EDD are only a requirement for players from jurisdictions listed in the EU Regulation of High Risk Third Country list pursuant to 17(2) of the AML Act.

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South Africa: Tribunal Grants Lottoland Interim Relief – Orders Google to Grant Lottoland Access to its Advertising Platform

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The Competition Tribunal (“Tribunal”) has issued an interim order directing Google Ireland Ltd and Google South Africa (Pty) Ltd (collectively, “Google”) to permit Lottoland South Africa (Pty) Ltd (“Lottoland”) to access its advertising services known as “Google Ads”, for so long as Google permits any firm in South Africa to utilise Google’s Ads Services to advertise fixed-odds betting on the outcome of lotteries. The Tribunal’s order applies for a period of six months from its date, or the conclusion of a hearing into the prohibited practices alleged by Lottoland, whichever is the earlier.

This platform enables advertisers to display ads to users who utilise Google search, with Google Ireland acting as the service provider for Google Ads in South Africa.

The Tribunal’s order follows an interim relief application by Lottoland, a licensed bookmaker, which, inter alia, offers fixed-odds bets on the outcome of various lotteries around the world, including the South African national lottery, sporting events and other betting contingencies. Lottoland competes with other licensed bookmakers in South Africa such as Hollywood Bets, World Sports Betting, Betway, Betfred (which owns Lottostar) and Netbet (which trades as Sportingbet).

In summary, Lottoland alleged that Google terminated its access to Google Ads without justification while allowing access to its competitors, causing it financial harm and distorting competition in the market that Lottoland operates in, to the detriment of consumers.

Google contended that Lottoland’s offering of fixed-odds bets on the outcome of the national lottery in South Africa contravenes sections 57(1) and 57(2)(g) of the Lotteries Act. It submitted that in terms of its online advertising policies, which are designed to protect users, restrictions are placed on the promotion of certain gambling activities. Of particular relevance, the promotion of lotteries is limited to state-licensed entities and that this restriction is in place to ensure compliance with the provisions of the Lotteries Act.

Reasons for Decision

A non-confidential version of the Tribunal’s reasons will be published in due course once any confidentiality claims in relation to the reasons have been finalised with the parties involved. In deciding the matter, the Tribunal considered the following three factors holistically, balancing each factor against the other to determine what is reasonable and just:

• Evidence relating to the alleged prohibited practice;

• The need to prevent serious or irreparable damage to the applicant (Lottoland); and

• The balance of convenience.

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Compliance Updates

IAGR confirms new Board members

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IAGR confirms new Board members
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The International Association of Gaming Regulators (IAGR) has announced the appointment of four new trustees to its Board, each bringing unique expertise and leadership to strengthen IAGR’s global regulatory efforts:

  • Anders Dorph, Danish Gambling Authority (Europe)
  • Peter Kesitilwe Emolemo, Gambling Authority of Botswana (Africa)
  • Kevin Mullally, General Commercial Gaming Regulatory Authority (Asia/Oceania)
  • Louis Rogacki, New Jersey Division of Gaming Enforcement (North America)

IAGR President Ben Haden said, ‘I’m delighted to welcome our four new trustees to the IAGR Board. Their diverse expertise and leadership across different jurisdictions will bring fresh perspectives to our work, further strengthening our global approach to gaming regulation.

‘I look forward to collaborating with Peter, Louis, Kevin and Anders as we continue to foster innovation and drive forward effective, responsible regulation for the benefit of the global gaming community.

‘We also extend a big thank you to Trude Høgseth Felde and Mabutho Zwane for their dedicated service as they complete their terms on the Board, and I’m pleased to announce that Jason Lane will continue for another term as a Trustee.’

As a leading forum for gaming regulators worldwide, IAGR enables members to meet, share information, discuss legislative developments, exchange views and learn best practices in gaming regulation.

In recent news, IAGR has also confirmed that its 2025 annual conference will be held in Toronto, Canada, from 20 to 23 October 2025, with registrations opening in early 2025.

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