Compliance Updates

What you need to known about the new UKGC rules

Published

6 years ago

October 24, 2018

Niji Narayan

What you need to known about the new UKGC rules

Reading Time: < 1 minute

UK’s Gambling Commission (UKGC) has proposed a set of new rules which will come into effect from 31 October 2018. The new rules are expected to ensure better protection and fairer treatment for consumers from the part of gambling businesses.

The following are the five major points in the new rules that you must know.

1) “Operators will be required to abide by UK advertising codes which are written by the committees of advertising practice and enforced by the Advertising Standards Authority.”

2) “Operators will be held fully accountable for the actions and behaviours of third parties, including affiliates.”

3) “Operators will be required to comply with consumer law, particularly in relation to online promotions and the withdrawal of customer funds.”

4) “Operators will be required to introduce better complaint handling processes and we’re introducing a new eight-week limit for the resolution of customer complaints.”

5) “Operators will be required to ensure that they don’t spam UK consumers by electronic means.”

For more info watch the video below:

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Niji Narayan

Niji Narayan has been in the writing industry for well over a decade or so. He prides himself as one of the few survivors left in the world who have actually mastered the impossible art of copy editing. Niji graduated in Physics and obtained his Master’s degree in Communication and Journalism. He has always interested in sports writing and travel writing. He has written for numerous websites and his in-depth analytical articles top sports magazines like Cricket Today and Sports Today. He reports gaming industry headlines from all around the globe.