Compliance Updates
Jackpocket Receives Responsible Gaming Certification by the National Council on Problem Gambling
Jackpocket, a mobile-first startup helping to modernize state lotteries, received for the first time a responsible gaming certification from the National Council on Problem Gambling (NCPG) as part of its Internet Responsible Gambling Compliance Assessment Program (iCAP), the highest standard in the U.S. for online responsible gaming. The assessment was conducted by Gambling Integrity, one of the world’s leading consultancies in responsible gambling.
“We applaud Jackpocket on achieving their iCAP certification and for their ongoing commitment to consumer protection,” said NCPG Executive Director Keith Whyte. “The iCAP assessment process includes rigorous independent review and testing, to verify Jackpocket’s player protection features and policies meet our best practice standards for responsible gambling.”
The evaluation consisted of a product and website overview, interviews with management and customer service teams, and a review of the company’s responsible gaming policies, tools, advertising and promotions. Jackpocket safeguards against abusive gameplay through a variety of consumer protections—including being the first mobile lottery service to tie the ticket serial number to the player’s identity—many of which were highlighted in the evaluation:
- Player limits: Jackpocket enforces deposit and spend limits. Players can also set their own limits, which cannot be modified for seven days. Customers who ask for high deposit or spend limits are monitored for risky behavior, and checks can be made on the affordability of their play.
- Self-exclusion: Users can exclude themselves from play for any amount of time. During this period they’re not able to buy more credits or place orders, and autoplays are deactivated. Winnings from outstanding orders are still distributed, and players can cash out remaining account credits.
- Player and location identification: Know Your Customer and Anti-Money Laundering compliance ensure every Jackpocket player is identified and age-verified before any play is allowed, eliminating underage registrants. Jackpocket also uses geofencing to validate the latitude and longitude coordinates of every order, ensuring each play occurs within legal sate boundaries.
- Support: For those needing gambling support, players can contact the NCPG’s 24-hour confidential hotline via a call or text message, as well as access the organization’s website from directly within the app. They also can close their account from the same app page.
“We want our players to be entertained, but it’s our top priority to make sure the experience doesn’t turn from being fun to financially troubling. Not only do we encourage responsible gameplay, we’re going a step further by using data to track player behavior and identify problem gamblers in real time, providing even more transparency and insights into our players than the traditional system,” said Jackpocket CEO Peter Sullivan. “We’re glad our responsible gaming protections comply with iCAP’s thorough requirements for a more responsible lottery, and proud to be recognized as an official member of the NCPG.”
About Jackpocket
Jackpocket is the first mobile app in the U.S. that offers players a secure way to order official state lottery tickets, such as Powerball, Mega Millions and more. As a no-cost, no-integration, turnkey platform, Jackpocket helps lotteries drive incremental revenue—benefiting essential state programs such as public education, veterans assistance, natural resources and more—while attracting new customers like millennials who otherwise would not be active lottery players.
Jackpocket’s mission is to create a more convenient, fun and responsible way to play the lottery. Through the app, players can place orders for their favorite games, check lottery results, join lottery pools with other Jackpocket players, and turn on autoplay so they never miss a drawing. And by being the first company to automatically lock a player’s identity to their ticket serial number, Jackpocket makes the lottery even more secure. Jackpocket is currently available in Minnesota and New Hampshire, with upcoming plans to expand to new markets.
Compliance Updates
MGA Issues First ESG Code Approval Seals to Licensees
The Malta Gaming Authority (MGA) has awarded its first-ever ESG (Environmental, Social and Governance) Code Approval Seals to licensees in the online gaming sector, marking a milestone in the Authority’s commitment to promoting responsible and sustainable industry practices.
This initiative follows the launch of the voluntary ESG Code of Good Practice last year, which invited licensees to submit their ESG disclosure returns. The Code, which covers 19 topics categorised under Environmental, Social and Governance pillars, offers a strategic roadmap for online gaming companies to streamline their reporting efforts.
Following the first annual reporting cycle, 14 gaming operators have been awarded the ESG Code Approval Seal. The Code supports two levels of reporting: Tier 1, which establishes foundational ESG standards, and Tier 2, which represents a more aspirational approach.
Seals are valid for one year, with flexibility for renewal in the subsequent reporting period, allowing operators to advance or adapt their reporting tier year by year.
“We believe this initiative will significantly enhance the industry’s reputation and sustainability credentials,” MGA CEO Charles Mizzi said.
“By integrating ESG considerations into their operations, gaming companies not only contribute to the wellbeing of society and the environment but also strengthen the trust and confidence that consumers, investors, and regulators have in the industry. This initiative sends a clear message: sustainability, in the broadest sense of the word, is integral to the future of the gaming sector.”
Compliance Updates
Turkish Football Federation to Penalise Clubs Promoting Illegal Betting
The Turkish Football Federation (TFF) has introduced new regulations to crack down on illegal betting advertisements in professional football.
According to the TFF, clubs found violating the new rules will face fines and, in case of repeated offenses, the deduction of points.
Under the updated guidelines, any club in the Turkish Super League involved in unauthorised betting promotions will face a tiered penalty system.
The first violation will result in a fine of 2 million Turkish Liras (around $58,000), and the second offense will incur a 5 million lira fine and a third violation will see the fine increased to 10 million liras. For subsequent breaches, clubs will be fined 10 million liras for each offense, along with a three-point deduction from their league standings.
“It is forbidden to promote or advertise betting organizations not licensed by competent authorities. This includes any media, billboards and other equipment used within stadium,” the TFF stated.
The TFF emphasised that the ban also applies to entities affiliated with these betting organisations, including those involved in promoting and advertising activities in a way that suggests endorsement of illegal betting.
The global scale of the illegal betting market is staggering, with the United Nations Office on Drugs and Crime estimating its worth at $1.8 trillion. In Türkiye alone, the sector is projected to exceed 100 billion liras, according to the Financial Crimes Investigation Board.
Compliance Updates
Aviatrix lands in the Netherlands
Aviatrix, the award-winning crash game, has received its certification in the Netherlands, meaning Dutch players can enjoy the popular title for the first time.
The certification in the Netherlands opens up yet another important regulated market for Aviatrix, which was recently named ‘Game of the Year’ at the EGR Operator Awards 2024.
Gross gaming revenue in the Netherlands hit €1.39 billion in 2023, and is expected to continue to grow over the coming years.
Dutch operators will now be able to capture this growth via Aviatrix’s innovative title, which is proving hugely popular in regulated markets worldwide.
Anastasia Rimskaya, Chief Account Officer at Aviatrix, said: “The Netherlands has been on our radar for some time, so this is a big day for us here at Aviatrix. We can’t wait to see Dutch players enjoying the title, and we will be working closely with some very special partners in the Netherlands to ensure this game is widely available very soon.”
Part of what makes Aviatrix so successful is the constant updates to the game, which keeps it fresh and exciting for players.
This has included a full redesign with new, 3D assets, as well as a first-of-its-kind free bets function via in-game promo codes.
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