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Compliance Updates

Regulated Dutch market wide open following high-profile departures

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The exit of major operator brands in the newly regulated Dutch market has left it without an obvious leader, Casino Reviews, the leading iGaming reviews portal has found.

Just six weeks into the opening of one of Europe’s last remaining new jurisdictions, Casino Reviews research using Google Trends discovered that previously dominant operators in the Netherlands each saw a significant drop in search volume following the legal market opening on 1st October.

Unibet and Bwin, the two largest casinos, saw their combined search volume drop by approximately 450,000 monthly queries, with a similar trend experienced by PokerStars, LeoVegas and Casumo.

Casino Reviews’ data shows that search volume for new, regulated casinos is more evenly distributed. Unibet’s previously leading market share has not led to a direct successor, with BetCity, bet365, GGPoker, Holland Casino and state-owned TOTO gaining search traction within a similar range.

Search volume for illegal casinos stalling appears to be good news for regulated casinos and the Dutch gambling authority Kansspelautoriteit’s (KSA) projected goal of an 80% channelisation rate by 2024.

The study also shows how six stakeholders – game and payment providers, affiliates, operators, the KSA and players – can assist in the channelisation drive. The licensing of content from leading developers is highlighted as an important issue, as is the role played by payment providers still offering their services to Dutch players at illegal online casinos.

Affiliates can also help the channelisation process, the report argues, by pointing out the risks posed by playing at illegal casinos, while operators are encouraged to put in place more streamlined affiliate programmes.

The research also points out that smaller, unregulated casinos could potentially opt not to pay what the KSA estimates is a cost of between €1 million and €1.6 million for a Dutch licence, a higher figure than most comparable jurisdictions.

Casino Reviews’ research goes on to detail a potential sweet spot for small-scale illegal casinos who can go under the KSA’s radar while making enough money to cover a fine if and when it should occur. That could leave players using these unregulated casinos open to uncertified games and an unsafe, non-secure playing environment.

David Overmars, Traffic and Conversion Lead at Casino Reviews, said: “Our extensive research into this newly regulated market has provided us with some fascinating insights. The loss of the ‘Big Five’ from the legal market has left a gaping hole that newly licensed operators are battling to fill, with no clear winner emerging.

“Those big operators will certainly come back and pick up licences at some stage and, by then, it is possible we will see the sort of channelisation of players the KSA originally envisaged.

“It is important the six stakeholders listed in our report do all they can to encourage players to play through legal channels, and this means offering them an experience that is safer and more enjoyable than that provided by unregulated offshore operators.”

Click here to view the full analysis.

Compliance Updates

Danish Gambling Authority Opens Applications for Land-based Bingo Licences

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The Danish Gambling Authority has officially opened applications for land-based bingo licences under the country’s new regulatory framework.

The licences will be valid from 1 January 2025 for applicants who meet the required conditions and submit complete applications by 10 December 2024.

This development provides opportunities for operators to offer land-based bingo within a regulated environment.

To assist prospective applicants, the Danish Gambling Authority has created a dedicated “Land-Based Bingo” webpage. Here, operators can access application materials, guidelines and instructions to ensure submissions are completed accurately.

Operators seeking a licence valid from 1 January 2025 must submit their applications by the 10 December deadline. Applications that meet all requirements will be processed in time for the start date.

In cases where additional information or conditions are needed, the authority may issue licences with specific stipulations, granting operators additional time to address outstanding issues.

To support industry stakeholders, the Danish Gambling Authority will host an information meeting about the new land-based bingo rules on 5 December 2024. The session will take place at Englandsgade 25, Odense, and interested parties are encouraged to register by 29 November 2024.

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Compliance Updates

CT Interactive announces certification of new games for the Italian market

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CT Interactive announces certification of new games for the Italian market
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CT Interactive is thrilled to announce that new titles have officially received certification for the Italian market, ready to bring a fresh wave of entertainment to players across the country. This certification ensures that the games adhere to Italy’s stringent regulatory standards for fairness, security, and quality, reinforcing CT Interactive’s dedication to providing top-tier gaming experiences.

The newly certified games include: 5x Cherry PartyChristmas StormJester JackLucky KiwiMega GnomePiggy CrashStar GirlThe Big ChilliThe New Queen of FruitsTreasure Chase.

These exciting games offer a diverse range of themes, from the festive charm of Christmas Storm to the whimsical adventures of Piggy Crash and Mega Gnome. Whether players are in the mood for the nostalgic appeal of a classic fruit slot like The New Queen of Fruits, or looking for thrilling treasure hunts in Treasure Chase, there’s something for every type of player.

Each game has been developed with a focus on delivering engaging features, rewarding bonuses, and immersive gameplay. With unique mechanics and visually striking graphics, these releases are designed to captivate Italian players and keep them returning for more.

CT Interactive remains committed to enhancing the Italian gaming landscape by consistently providing fresh, exciting content and introducing new ways to play.

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Compliance Updates

MGA Marks Safer Gambling Week by Hosting Focus Group on Addressing Problem Gambling

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As part of Safer Gambling Week, the Malta Gaming Authority (MGA) has launched the first in a series of focus groups aimed at addressing problem gambling and its effects on Maltese communities.

Bringing together key stakeholders such as Caritas Malta, Aġenzija Sedqa, the OASI Foundation and the Responsible Gaming Foundation, the session explored a self-assessment tool that the Authority is currently developing, grounded in recent research and industry trends.

The self-assessment tool, which will be available both in English and in Maltese, will guide individuals through a set of questions to help them identify whether gambling is causing harm in their lives. Based on the user’s responses, the tool will provide personalised recommendations and direct them to appropriate support services.

With invaluable input from organisations experienced in supporting individuals affected by problem gambling, the tool will undergo further refinement to maximise its effectiveness and relevance.

Clinical Chair at Aġenzija Sedqa, Anna Maria Vella, hailed the focus group as a “welcome initiative” which brought together a multidisciplinary team of experts.

“Working together and not in silos is always beneficial. We learn from each other to be more effective.”

Louis Bellizzi, Secretary of Caritas’ Foundation for Victims of Usury, said: “The MGA is in a unique position to coordinate the national effort to help alleviate the scourge of gambling addictions.”

In recent years, the Authority has taken significant steps to promote safer gambling practices, ranging from regular supervisory reviews on responsible gambling to enforcing stricter regulations.

The MGA closely monitors operators’ implementation of behavioural monitoring systems, self-exclusion systems and responsible marketing practices.

With a focus on high-risk areas, the Authority is refining its supervisory approach to be more dynamic and data-driven, ensuring responsible gambling practices are maintained and continuously improved to protect players effectively.

The MGA’s efforts align closely with the European Gaming and Betting Association (EGBA)’s initiative to establish a unified European standard for identifying markers of harm. The MGA is actively engaged in this initiative, working closely with fellow regulators and industry experts to create a comprehensive standard aimed at early identification of behaviours indicative of problem gambling.

The Authority’s proactive involvement in such initiatives underscores its dedication to fostering a responsible and transparent gaming sector, both locally and across Europe.

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