Compliance Updates
Regulated Dutch market wide open following high-profile departures

The exit of major operator brands in the newly regulated Dutch market has left it without an obvious leader, Casino Reviews, the leading iGaming reviews portal has found.
Just six weeks into the opening of one of Europe’s last remaining new jurisdictions, Casino Reviews research using Google Trends discovered that previously dominant operators in the Netherlands each saw a significant drop in search volume following the legal market opening on 1st October.
Unibet and Bwin, the two largest casinos, saw their combined search volume drop by approximately 450,000 monthly queries, with a similar trend experienced by PokerStars, LeoVegas and Casumo.
Casino Reviews’ data shows that search volume for new, regulated casinos is more evenly distributed. Unibet’s previously leading market share has not led to a direct successor, with BetCity, bet365, GGPoker, Holland Casino and state-owned TOTO gaining search traction within a similar range.
Search volume for illegal casinos stalling appears to be good news for regulated casinos and the Dutch gambling authority Kansspelautoriteit’s (KSA) projected goal of an 80% channelisation rate by 2024.
The study also shows how six stakeholders – game and payment providers, affiliates, operators, the KSA and players – can assist in the channelisation drive. The licensing of content from leading developers is highlighted as an important issue, as is the role played by payment providers still offering their services to Dutch players at illegal online casinos.
Affiliates can also help the channelisation process, the report argues, by pointing out the risks posed by playing at illegal casinos, while operators are encouraged to put in place more streamlined affiliate programmes.
The research also points out that smaller, unregulated casinos could potentially opt not to pay what the KSA estimates is a cost of between €1 million and €1.6 million for a Dutch licence, a higher figure than most comparable jurisdictions.
Casino Reviews’ research goes on to detail a potential sweet spot for small-scale illegal casinos who can go under the KSA’s radar while making enough money to cover a fine if and when it should occur. That could leave players using these unregulated casinos open to uncertified games and an unsafe, non-secure playing environment.
David Overmars, Traffic and Conversion Lead at Casino Reviews, said: “Our extensive research into this newly regulated market has provided us with some fascinating insights. The loss of the ‘Big Five’ from the legal market has left a gaping hole that newly licensed operators are battling to fill, with no clear winner emerging.
“Those big operators will certainly come back and pick up licences at some stage and, by then, it is possible we will see the sort of channelisation of players the KSA originally envisaged.
“It is important the six stakeholders listed in our report do all they can to encourage players to play through legal channels, and this means offering them an experience that is safer and more enjoyable than that provided by unregulated offshore operators.”
Click here to view the full analysis.
Compliance Updates
Spain’s Council of Ministers Approves New Responsible Gambling Decree

Spain’s Council of Ministers has approved the latest royal decree on gambling, bringing 30 new responsible gaming measures into law. The Royal Decree of the Development of Safer Gaming Environments had been proposed by the Ministry of Consumer Affairs and follows last year’s decree that introduced new advertising restrictions.
The decree has a notable focus on young people aged between 18 and 25, which the ministry says are more vulnerable to inappropriate messages about gaming. However, it includes measures for all gamblers.
Measures include the definition of risk profiles based on consumer spending. A player will be considered an intensive gambler if they accumulate a net loss of €600 (€200 for those aged under 25) over three consecutive weeks. There will be a range of requirements for dealing with such players.
Operators will have to send warning messages when they detect potentially harmful behaviour and must provide a monthly summary of gaming activity. Meanwhile, they will be prohibited from sending promotional material to such intensive players and they must not include them in VIP programmes.
Players with this risk profile will also be banned from using credit cards to gamble. If at-risk players do not respond to an operator’s attempt to communicate within 72 hours, the operator must suspend the player’s account.
Meanwhile, gambling operators will not be allowed to send promotions to any people aged 18 to 25 if they have not previously interacted with the business. Younger players must also be shown a message telling them that gambling at an early age is associated with an increased risk of developing unsafe gambling behaviour.
Other measures introduce new protections for those who request safer gambling restrictions on their accounts or register on the new national self-exclusion register.
The rules are expected to come into effect in around six months. Operators that fail to comply with the new measures could be fined up to €1m and could have their licence suspended for six months.
Australia
ACMA Blocks More Illegal Offshore Gambling and Affiliate Marketing Websites

The Australian Communications and Media Authority (ACMA) has requested that Australian internet service providers (ISPs) block more illegal offshore gambling websites and affiliate-marketing websites.
The latest sites blocked include Casino Jax, Mirax Casino, Wild Fortune Casino, Kosmonaut Casino, Slotozen, Rolling Slots, N1 Bet Casino and No Deposit Kings.
The ACMA undertook investigations that found these sites to be operating in breach of the Interactive Gambling Act 2001.
Website blocking is one of a range of enforcement options to protect Australians against illegal online gambling. Since the ACMA made its first blocking request, 709 illegal gambling and affiliate websites have been blocked. Over 180 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal offshore gambling rules in 2017.
Compliance Updates
Netherlands Gambling Regulator KSA Fines Bet365 for Marketing Breaches

The Dutch Gaming Authority (KSA) has imposed a fine of 400 thousand euros on Hillside New Media Malta Plc, a Bet365 company.
In an investigation following a broadcast of the TV programme Kassa, the KSA found that Hillside had directed advertisements and bonuses to young adults (18-24 year olds) registered with Hillside in the period from October 26, 2021 to February 1, 2022. That is prohibited. This is the third fine for a permit holder for advertising aimed at young people.
“Vulnerable groups, such as young adults, must be given extra protection. The brains of young people are still developing. As a result, they are extra vulnerable to developing gambling addiction. Gaming providers must fully respect the rules intended to protect vulnerable groups. That did not happen here and therefore this fine,” the KSA said.
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