Affiliate Industry
How can iGaming operators navigate Curaçao’s new gaming law?
By: Alexandra is Chief Legal Officer at Alpha Affiliates.
She joined the company in 2020 after gaining considerable experience in international market research and HR outsourcing companies. No deal or event takes place without her involvement and assistance, from minor to the most critical. Alexandra is responsible for a wide range of legal issues related to the gambling and affiliate marketing industry, including regulatory compliance, licensing, contract drafting, dispute resolution, and other juridical matters.
Thanks to its licensing system, Curaçao has long fostered a business-friendly environment for iGaming companies, in which they can operate and thrive. That being said, the existing regulatory framework is being scrutinised for not adhering to international standards. As such, the government is conducting an entire overhaul of the current regulations, and instituting an updated version known as the National Ordinance for Games of Chance, or LOK, which will come into force in the first three months of 2024.
With it comes the Curacao Authority (CGA), which is an entirely new regulatory body responsible for enforcing the guidelines, including compliance, imposing sanctions, introducing new policies and issuing any necessary licenses. Overall, the new regulations will introduce harsher requirements for anti-money laundering, fraud prevention and player protection.
What effect will the new changes have?
As with any new law or legislation, the affected bodies will have a time frame in which to familiarise themselves with the changes and adjust, or face certain repercussions such as non-compliance fines. The LOK framework changes affect the ways in which operators disclose certain information, ensure data protection, address anti-money laundering, privacy measures for gaming and monitoring tactics.
Disclosure procedures: The updated regulations require operators to disclose their beneficiaries and provide proof of identity and evidence of where their funding is sourced from.
Data Protection: Operators must have the correct measures in place to assure users their data is secure and protected from unauthorised access and misuse.
Anti-money laundering: As gaming sites can often be a gateway for money laundering, under the LOK, operators must have the right policies and follow robust procedures to reduce and ultimately prevent this type of activity.
Privacy for players: iGaming companies will need to provide more transparency in their services, while still respecting their players’ rights and privacy. In order to do so they must invest in responsible gaming tools and support, to provide a safe environment for their players to operate in.
Monitoring: Any suspicious transactions or fraudulent activities will need to be immediately reported to the CGA to reduce their occurrence and mitigate any potential consequences.
Prices for licensing
Alongside the regulatory changes, the licensing fees will also increase, in order to foster a safer and more responsible environment. Starting next year, the proposed fee payable for companies wanting a license to operate will be $5,000. On top of this, operators will pay an extra $340 per qualified person and $275 per UBO. For B2C companies, the Annual License fee will decrease from $66,000 to $25,000 and there will be no GPT tax. Finally, licensed iGaming companies will be expected to pay a gaming contribution of $26,500 to the CGA.
In order for the licensing application requirements to be met and the corporate structure to be set up properly, operators should seek assistance from their in-house legal departments. This way they can prevent making any mistakes when switching their operations to comply with the new guidelines and ensure that they set up a well equipped and responsible environment for their players.
Applying for a license
The Gaming Control Board (GCB) opened the new licensing portal on September 1st earlier this year, leaving iGaming companies with two options. They can either apply for new licenses and follow the regulations outlined in the LOK, or they can register as sublicensees. What do both of these options look like?
Purchasing a new license: Those operators looking to apply for a new license must evaluate their existing corporate structure and assure themselves they are able to fulfill the requirements outlined in the LOK. Despite new applications being reviewed under the current legislation, they must still comply with the updated guidelines in order to qualify.
In order to do so, companies should be conducting financial and technical reports on their operators and review any responsible gambling measures. By having the correct and detailed documents, they’ll be able to demonstrate their compliance to the new regulations, and as such, will be granted a new license.
Applications will be accepted from the 15th November 2023 onwards, and if successful, applicants will receive a provisional license to operate. This will last them until the LOK comes into full effect, they will be automatically transferred and have the ability to offer their services online within Curaçao and other LOK jurisdictions.
Registering as a sublicensee: Operators that were issued a license under the old regime will have a set period of time to register for a full license before their sub-licenses expire. So, while under the new law, their current licenses are valid for a year after the LOK is enacted, they will have to purchase a license within 90 days following their extension in order to keep operating.
With the increasing popularity of iGaming, it is vital that its operators maintain a responsible and supportive environment for players. As such, the new LOK regulations should not be seen as an inconvenience. At Alpha Affiliates we are required to comply with regulations. As an operator ourselves, we must make sure to understand the changes and remain competitive within our markets and continue working with affiliates and iGaming partners.
Not only are these new guidelines vital for companies to continue their current operations, but they are also an opportunity for development and respect from the international gaming community. As long as operators stay on top of the monitoring and analysis, they will be able to continue functioning as normal, while strengthening their business in the long run.
Affiliate Industry
Gentoo Media reports Q3 2024
Gentoo Media Inc., now solely an affiliate-focused business, reports record high revenues for the 15th consecutive quarter
Gentoo Media Inc. presents its Q3 2024 financial report, with record-high revenue of EUR 30.4 million, up 35% year-over-year, marking the 15th consecutive quarter of growth. During the quarter, the company completed the spin-off of its Platform & Sportsbook division and formally rebranded from Gaming Innovation Group Inc. to Gentoo Media.
Q3 highlights
- Gentoo Media reported all-time high revenues of € 30.4m, up 35% YoY, of which 12% organic growth.
- EBITDA before special items reached €14.6m, with an EBITDA margin of 48%.
- EBITDA after special items increased by 36% to €14.0m, with an EBITDA margin of 46% (46%).
- EBIT reached €10.0m, with a margin of 33% (32%).
- Focus on higher-value markets continued in Q3. Value of deposits increased 36% for the player base, while player intake reached 112,000, down 2% YoY.
- Gentoo Media is now purely an affiliate-focused business after distribution of the Platform & Sportsbook division to shareholders on 30 September 2024.
- Cash flow from operations will improve post-split, expanding capital allocation options moving forward
- Gentoo Media is now better positioned to deliver meaningful returns and create substantial value for our investors.
Investor presentation and webcast
CEO of Gentoo Media, Jonas Warrer, will host a presentation of the Q3 2024 results via livestream at 09:00 CET today.
The presentation will be followed by a Q&A-session, and investors, analysts and journalists are welcome to participate. The presentation will be given in English.
Affiliate Industry
Flying high: How RavenTrack is helping operators unlock the true potential of their affiliate programs
We sit down with Adam Rowley, Managing Director at RavenTrack, to understand why data, tracking and optimisation are key to a successful affiliate program
Your tagline is “win at performance marketing”. Tell us more about how you help operators maximise their partnerships with affiliates.
It is indeed. RavenTrack is a powerful affiliate tracking solution that allows operators to track, optimise and grow through their affiliate programs. Our proprietary solution offers an advanced affiliate tracking platform built by iGaming experts – this ensures it meets the unique demands of the industry, including the need to withstand the pace and complexity of affiliate marketing in the online sports betting and casino space. RavenTrack has also been designed to be flexible and customisable so that it can be adapted to individual client requirements. This combination of qualities has seen us become the go-to affiliate software tracking provider for more than 150 brands across the world, brands that are winning at performance marketing with the support of RavenTrack.
Why is tracking so important to the ultimate success of an affiliate program?
Tracking is the glue that holds marketing and sales together in the online arena. But effective tracking requires a platform that delivers reliability, accuracy and a seamless UX so that users can easily dig into the data and generate valuable insights. Speed and reliability are crucial so that operators don’t miss a single click or conversion. To track data effectively, operators (and their affiliate partners) need tools such as pixel and postback capabilities and geo-targeting. The former allows affiliates to track customer activity in real time which helps them maximise the revenue of the brands they work with. When it comes to intelligent geo-tracking, it allows users to identify and aim to funnel traffic through specific locations.
But tracking is just one part of the process and success of an affiliate program– online sportsbook and casino operators must be able to take the data they have tracked and use it to optimise campaigns, both internally and those being run by their affiliate partners.
What does optimisation look like? How does RavenTrack help its customers do this?
Traffic source provides a lot of spoke for optimisation, especially when it comes to things like which affiliate is performing best, changes to traffic, ROI and conversion rate optimisation. With RavenTrack, operators have the insight they need to do this. They can also give their affiliates access to data via their own internal reporting systems – this is done via our two-way API – to help determine which campaigns and creatives are delivering the best results. Operators also need to optimise the commercial agreements they have in place with their affiliate partners, and this means being able to offer them a range of options including CPA, revenue share, CPL, CPM and hybrid.
As operators – and their affiliates – get more experienced at using data and tracking, they will want to customise reports to a pretty granular level so that they can optimise to a much deeper and greater extent. Customisable reports (we have more than 20 reports available), marketplace and dashboards are just a few of the tools we provide to help operators and affiliates optimise campaigns and work to the commercials that deliver for both parties.
And how does all of this come together to help both operators and affiliates scale at pace?
Our fixed-cost model means operators can create as many campaigns for their brands as they like without the worry of additional costs. This in turn makes growing their program pretty straightforward. With a long list of commission structures available (which can be customised by the client) for their affiliate partners, operators can ensure the growth of the program is reflected in the growth of the wider business, ultimately allowing them to maximise profitability from affiliate marketing activity while at the same time ensuring their partners are fairly compensated for the quality traffic they send.
Migrating to a new affiliate tracking platform can cause major upheaval. How do you help operators through the process?
We know that moving to a new platform can be a big decision and a significant undertaking, but we have plenty of options to make it a seamless process from start to finish. This includes working with the affiliate program team to run their old and new program side by side to ensure there is absolutely no drop-off in traffic or lost data. Our UK-based account and customer support team is always on hand to assist during the migration process, and once operators are up and running with RavenTrack – this includes helping them get the most out of our platform and tools.
RavenTrack has only been around for a handful of years but has already achieved great things. What can we expect in the months ahead?
We hit the market in 2018 and haven’t looked back. Today, we work with 150 brands, processing more than one billion clicks per month and £2billion in deposits to date. The operators using RavenTrack to run their affiliate programs have generated more than £500 million in revenue and counting. Our numbers speak for themselves and no matter the size of brand or affiliate program, our solution is the key to unlocking the true potential of affiliate marketing. As for the months ahead, expect more platform updates, new tools and some big-name partnership announcements.
Affiliate Industry
Affiliates in Stricter Gambling Advertising Landscape
Belgium’s regulation on gambling has extended to the advertising landscape, although it’s not slowing the industry down. This is due to the help of affiliates. Learn how they influence people to play casino games in Belgium, and how these affiliates have adapted to the regulations.
When counting European countries that are very strict on gambling, Belgium is sure to make the list due to the regulations the industry has to work with. Following a decree by the government, gambling advertising is no longer allowed across multiple platforms in the “Battle Field of Europe”. However, this has also given affiliates a chance to regain their momentum in the industry. Let’s explore how they help gambling companies reach their target audience amidst the regulations that restrict their reach.
Exploring Belgium’s Ban on Gambling Advertising
On July 1st, 2023, King Philippe signed a Royal Decree that sharply restricted all forms of gambling advertising in the country, which still stands today. Due to the decree, it’s no longer legal for gambling companies to advertise their brands on TV, radio, cinemas, print, digital media, and public spaces. But there’s more to come, as the industry may also witness a ban on advertising in stadiums, starting from January 1st, 2025. Furthermore, January 1st, 2028 would mark the end of gambling companies sponsoring professional sports clubs in games like soccer.
What could be the reason behind this development? According to Justice Minister Vincent Van Quickenborne in a statement he made concerning the ban, the Belgian society was exposed to a huge amount of gambling advertising, and the government was concerned about the impact that came with it. According to him, the tsunami of gambling advertising would pose a challenge to those who want to overcome their gambling addiction. The Belgian government also argued that scientific research proved advertising promotes addiction and gambling-related debts. However, the ban could be in the favour of affiliates, which will be discussed in the next point.
How Affiliates are Bouncing Back After the Ban
Despite the limitations, Belgian players can still hear about online gambling platforms, especially on Betrouwbaar Casino, where they can get detailed reviews about online casinos to make informed decisions. This may serve as an example of affiliate programs bouncing back after having to deal with restricted marketing channels, higher compliance risks, and loss of revenue, especially those who earn commissions from driving traffic to these gambling sites. With this development, affiliates have proven that there are always opportunities in every situation, no matter how grim by being creative with how they promote gambling companies.
Increasing Shift Towards Content Marketing and SEO
Instead of conventional promotional methods, affiliates are now leaning towards content marketing and search engine optimization (SEO). These days, it’s easy to find gambling-related blogs, vlogs, articles, and guides that go beyond promoting a brand. Instead, they provide content that gives players more insight/information on gambling topics, such as game strategies, responsible gambling practices, and industry news.
Players can show their appreciation for the value offered by visiting site links embedded in the content, which in turn, promotes more organic search traffic for affiliates while being compliant with the regulations. Even better, affiliates use keywords that Belgian gambling enthusiasts use frequently in their content. This SEO strategy keeps affiliate websites’ search engine rankings higher, allowing the intended audience to find them easily.
Creative Use of Social Media
Direct social media advertising may be risky and attract legal consequences, but this hasn’t stopped affiliates from being more creative with these platforms. Now, they are all about organic social media strategies, as they do the promotional job effectively without legal hassles. With that being said, many affiliates choose to share game strategy tips, industry regulation updates, responsible gambling tips, and other helpful content on Twitter, Instagram, Facebook, and other social media platforms.
However, it doesn’t end here – they can even build a loyal fan or follower base of people who are interested in a particular gambling subject, niche, game, and the like by sharing exclusive game tips, insights, and news. This way, they can boost engagement among players and encourage them to gamble responsibly, which are things that a direct ad can do. The difference is that they’re not breaking the law.
Partnerships With Gambling Operators for Special Deals
Since both parties aren’t spared due to the ban, affiliates are now partnering with gambling operators to give their audience value that they may not get elsewhere. Now, they can sign agreements that allow affiliates to introduce exclusive gambling offers or promotions on their platforms. However, they are more like informative and value-giving content than in-your-face ads that could go against the gambling advertising ban.
Through this exclusive content with features from gambling operators, affiliates can quickly become trusted voices that help customers when they need to find and choose reputable operators in Belgium. Moreover, these symbiotic relation between both parties ensures that they remain relevant and generate good revenue, no matter how long the ban remains.
Personalized Experience Through Data Analytics
Personalized experiences keep customers or clients loyal to a brand, and affiliates are beginning to use this to their advantage by working with data analytics to figure out user behaviour and customizing their content to suit them. For instance, if their largest audience is into poker or roulette, they can create more content on tips to help them win games and win money. Or they can teach their audience how to manage their bankroll and tips on securing bonuses.
It’s important to note that data analytics can also tell affiliates what style or structure of content their audience likes. For instance, they may want more “how to” content instead of industry trends. With this being said, affiliates offering personalized experience via data analytics is a veritable tool for the Belgian gaming industry going forward in the heavily regulated Belgian gambling industry. Regardless of the preferences, affiliates can keep delivering what the people want, allowing them to drive more traffic and advertise gambling operators legally.
Belgium’s gambling advertising ban may have become stricter than ever in its bid to protect its citizens from irresponsible gambling and its impact. But affiliates are also rising up to the challenge by being creative with how they promote gambling companies. However, they are also interested in their audience’s well-being, as they provide valuable content that encourages responsible gambling practices. Although the ban may be around for a while, affiliates will still continue to thrive.
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