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Advantages of chatbot integration into gambling

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Advantages of chatbot integration into gambling
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Integration of casinos using a chatbot means obtaining a steadily growing source of profit. Currently, this niche is free and offers operators huge bonuses.

 

According to Vadim Potapenko, a representative of Slotegrator aggregator, Telegram casino is a modern gambling trend, allowing users aged over 18 years to enter casinos via the messenger. It is the chatbot that assists them in this issue. It serves as an intermediary, sending player’s request to the casino platform and showing the result. Surely, such a scheme is available not only on Telegram but also on other messengers.

 

Concept of online casino chatbots

A chatbot casino offers users a set of traditional online gambling games, free spins, bonuses, and technical support. Players can easily bet, deposit, and withdraw money.
A game via a chatbot can be organized by two ways:

  • communication with the chatbot is conducted using text messages;
  • gamblers play using interface buttons.

The second way, with graphic interface, is more preferable for players, as they do not have to type messages but press the button. However, in any case, chatbots are intermediate parties. When downloading the game, it sends a request to the online casino; the platform processes the request, and give the results, which the chatbot tells the user. All mathematics and logic of the game is programmed in the system server.

Advantages of casino chatbots

Chatbot launching has a lot of advantages for online casinos:

  • messengers are quite popular and reach the greatest possible audience of potential casino customers;
  • similar game services guarantee the anonymity: none of the structures is able to obtain an access to user’s private correspondence;
  • operators can launch a chatbot casino in the regions where common online casinos are banned and blocked by the regulators;
  • one can create a pleasant image for a casino bot and it won’t differ from the analogue online service;
  • an online casino chatbot is a perfect solution at the poor Internet connectivity;
  • such casinos can be controlled from any country;
  • users can play their favorite games without leaving the messenger;
  • a chatbot allows to personalize the game and improve gambling experience;
  • messenger users can involve friends in the game and share their achievements with each other.

 

Many experts believe that chatbots are the future of gambling. Assaf Stieglitz, the founder of odds1x2 betting shop, believes that chatbots allow companies to reduce their staff expenses and use saved money to grow their business: attract new customers using bonuses, profitable offers, add new games etc.

You can discover more about the development of chatbots for online casinos on October 12 at Riga Gaming Congress. One of conference speakers – Ishay Tentser, CEO at IniTech – will tell the audience how to generate leads and to increase the profit using chatbots. Besides, Slotegrator will present its solutions for launching a successful Telegram casino in the demo zone.

Tickets to the congress can be bought following the link.

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Baltics

Lithuania to Ban Gambling Ads

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The Lithuanian parliament on Tuesday approved restrictions on gambling advertising, set to take effect from next July.

The amendments to the Gaming Law, passed with 73 votes in favour and one abstention, will introduce a ban on gambling advertising starting in July 2025. Exceptions will apply to sports competitions and events, as well as sports sponsorships and broadcasts of sports competitions, which will have a transitional period until January 1, 2028.

Next year’s budget for the Media Support Fund earmarks an additional 4 million euros to compensate media organisations for lost advertising revenue.

Among other things, MPs backed a proposal from the parliamentary Committee on Budget and Finance to have a transitional period until the end of 2027, allowing up to three betting ad spots of under 15 seconds each per hour on television, radio and online between 06:00 and 18:00 and up to two per hour between 18:00 and midnight.

For online media, betting ads without a direct link to the gaming operator’s website will be limited to 20% of advertising space from 06:00 to 18:00 and 10% until midnight.

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Baltics

Genome launches SEPA instant payments, adding another valuable feature for iGaming companies

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Genome launches SEPA instant payments, adding another valuable feature for iGaming companies
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Genome (UAB Maneuver LT) has introduced SEPA Instant Transfers for all its clients. Companies can now make instant euro payments within seconds to optimize cash flow and improve operational efficiency across the Eurozone.
Additionally, SEPA Instant Transfers can be used for batch Transfers, making mass payments even more effective for companies, particularly the iGaming businesses.

“SEPA Instant Transfers enable quick payments in the Eurozone, improving cash flow and scheduling flexibility for business partners – a very crucial feature for modern-day companies that conduct operations online,” explained Genome’s CEO, Daumantas Barauskas.

SEPA Instant Transfers will be priced the same as regular SEPA Credit Transfers, ensuring users enjoy the convenience of instant transactions without any additional costs.

The feature has gone live shortly before the SiGMA Europe conference that Genome’s team will be attending. Businesses can learn more about SEPA Instant Transfers and other iGaming services Genome provides at booth #3102 or by booking a meeting.

“SEPA Instant Transfers is not the only service Genome offers iGaming companies. For one, they can streamline their financial operations with our API for mass payouts and B2C2B payments. We are currently developing the incoming payment notifications service via API (API for pay-ins). This feature will notify iGaming companies about client pay-ins in real-time. We also provide contactless physical and virtual Visa Business cards for media buying and other corporate expenses, with the added convenience of Google Pay, Apple Pay, and Garmin Pay compatibility. Additionally, a dedicated IBAN account simplifies B2B transactions, and the Genome iOS and Android apps ensure real-time financial management anytime, anywhere,” concluded Daumantas Barauskas.

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Baltics

iDenfy Partners with Confindo to Enhance Security and Prevent Loan Fraud

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iDenfy, an AI-powered identity verification, compliance and fraud prevention solutions provider, has partnered with Confindo, a leading provider of IT solutions specialising in customer relationship management (CRM) tools for group companies and external partners. This collaboration will help Confindo manage third-party risks and ensure proper fraud and breach prevention while building a seamless and secure verification experience.

The rise in digital transactions has made robust security measures more critical than ever. With security challenges like forged documents and synthetic identities, particularly in the financial and lending sectors, companies increasingly seek advanced solutions to protect their customers. Spending on information security and risk management products and services is expected to grow by 14.3% this year, reaching more than $215 billion. However, many companies operating in the financial sector see fraud as a top priority on the list, where even a single breach can have significant legal and reputational consequences.

Confindo, a dominant player in the consumer lending market since 2018, recognised the importance of securing its platforms against potential threats. Brands under the “Confindo” name, like Lenders, Bancovo, Comparar Prestamos mainly serve as intermediaries for consumer lending services. Consequently, the business is best known for representing over 20 banks and creditors in Lithuania and processing more than 10,000 inquiries monthly. As the business experienced a high volume of requests and new registrations, it required a new trusted Know Your Customer (KYC) vendor to help safeguard its operations, especially in this expansion stage across Europe.

According to Confindo, its recent operations in Latvia and upcoming launches in two new markets also showed a need for extra automation measures in its customer onboarding process. Before partnering with iDenfy, the IT and financial service provider aimed to build a conversion-optimised verification workflow that could remove the hassle around the application onboarding process. Among several identity verification providers, Confindo selected iDenfy for its reliable and efficient identification verification solution. The new software, already trusted by other platforms under Confindo’s management, stood out for its smooth integration with existing systems and provided a comprehensive global document base for more efficient scaling into new markets.

iDenfy’s ID verification solution is designed to automatically recognise, verify and extract information from over 3000 identity documents across 200 countries and territories. This comprehensive approach helps Confindo ensure that all possible safety measures are in place to prevent fraudulent loans, a key concern in the rapidly growing consumer lending sector.

It is worth mentioning that iDenfy is ranked as the top 1 identity verification solution in customer satisfaction on G2, boasting an average of 4.9 stars and over 70 reviews in 2024. This recognition underscores iDenfy’s commitment to providing high-quality, reliable services and prioritizes online user identification security.

“We chose iDenfy because their solution is not only trusted and tested but also perfectly aligns with our commitment to ensuring the highest level of security for our customers,” said Eitautas Bartuškevičius, CEO of Confindo.

Domantas Ciulde, CEO of iDenfy, said: “We’re thrilled to collaborate with Confindo in their mission to enhance security within the consumer lending space. By integrating our ID verification solution, we’re helping them create a safer, more reliable platform for their users across multiple countries.”

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